LESSON 11 · BECOMING MORE ASSERTIVE

Buy Time Before You Answer

Thirty-two easy ways to buy time before you answer, so you never say yes in a rush and regret it.

You do not have to answer now. Time makes better answers.

40 tipsEasy things to say7-day plan

40 tips that really help

These ideas come from Crucial Conversations (Kerry Patterson and others), Nonviolent Communication (Marshall Rosenberg), Playing Big (Tara Mohr), and everyday practice. Pick one tip and try it today.

Photo for the tip: Buy time before you answer
TIP 1

Buy time before you answer

You do not have to answer on the spot. A pause protects you from saying yes out of pressure and gives you time to check your calendar, energy and feelings. Pausing is a sign of care, not weakness.

TRY THIS
Memorise: “Let me think about it and get back to you.”
Photo for the tip: Use the pause phrase
TIP 2

Use the pause phrase

“Let me check and get back to you.”

TRY THIS
Say it.
Photo for the tip: Give a time
TIP 3

Give a time

“By tomorrow noon.”

TRY THIS
Set it.
Photo for the tip: Keep your word
TIP 4

Keep your word

Reply when you said.

TRY THIS
Calendar it.
Photo for the tip: Check your calendar
TIP 5

Check your calendar

Look at the real schedule.

TRY THIS
Open it.
Photo for the tip: Check your energy
TIP 6

Check your energy

Rate it 1-10.

TRY THIS
Notice.
Photo for the tip: Check your values
TIP 7

Check your values

Does it fit?

TRY THIS
Ask.
Photo for the tip: Check your gut
TIP 8

Check your gut

What does your body say?

TRY THIS
Notice.
Photo for the tip: Check the cost
TIP 9

Check the cost

Time, money, stress.

TRY THIS
List.
Photo for the tip: Check the benefit
TIP 10

Check the benefit

What’s in it?

TRY THIS
List.
Photo for the tip: Ask questions
TIP 11

Ask questions

“What exactly would it involve?”

TRY THIS
Ask.
Photo for the tip: Ask for details
TIP 12

Ask for details

“When, how long, who else?”

TRY THIS
Ask.
Photo for the tip: Ask for the deadline
TIP 13

Ask for the deadline

“When do you need an answer?”

TRY THIS
Ask.
Photo for the tip: Ask for a smaller version
TIP 14

Ask for a smaller version

“Could I do part of it?”

TRY THIS
Ask.
Photo for the tip: Ask for support
TIP 15

Ask for support

“Would I get help?”

TRY THIS
Ask.
Photo for the tip: Sleep on it
TIP 16

Sleep on it

Overnight clarity.

TRY THIS
Wait.
Photo for the tip: Talk to a trusted person
TIP 17

Talk to a trusted person

A second view.

TRY THIS
Call.
Photo for the tip: Write pros and cons
TIP 18

Write pros and cons

Quick list.

TRY THIS
Do.
Photo for the tip: Decide
TIP 19

Decide

Yes, no or a counter.

TRY THIS
Choose.
Photo for the tip: Reply kindly
TIP 20

Reply kindly

Thank them.

TRY THIS
Send.
Photo for the tip: Scene: a boss asks in the corridor
TIP 21

Scene: a boss asks in the corridor

“I want to give that proper thought. I’ll reply by 3.”

TRY THIS
Say it.
Photo for the tip: Scene: a friend asks for a favour
TIP 22

Scene: a friend asks for a favour

“Let me check and tell you tonight.”

TRY THIS
Say it.
Photo for the tip: Scene: a salesperson
TIP 23

Scene: a salesperson

“I never decide on the spot.”

TRY THIS
Say it.
Photo for the tip: Scene: a relative asks for a visit
TIP 24

Scene: a relative asks for a visit

“Let me look at my plans.”

TRY THIS
Say it.
Photo for the tip: Scene: a partner asks a big question
TIP 25

Scene: a partner asks a big question

“I need time to think.”

TRY THIS
Say it.
Photo for the tip: Scene: a recruiter calls
TIP 26

Scene: a recruiter calls

“Thank you; I’ll reply by email.”

TRY THIS
Say it.
Photo for the tip: Scene: a landlord proposes changes
TIP 27

Scene: a landlord proposes changes

“I’ll review and respond in writing.”

TRY THIS
Say it.
Photo for the tip: Scene: a volunteer request
TIP 28

Scene: a volunteer request

“I’ll check what I can offer.”

TRY THIS
Say it.
Photo for the tip: Scene: a group invitation
TIP 29

Scene: a group invitation

“I’ll let you know by Friday.”

TRY THIS
Say it.
Photo for the tip: Scene: a contract
TIP 30

Scene: a contract

“I’d like to read it first.”

TRY THIS
Say it.
Photo for the tip: Handle pressure
TIP 31

Handle pressure

“I understand it’s urgent; I still need time.”

TRY THIS
Say it.
Photo for the tip: Handle "now or never"
TIP 32

Handle "now or never"

Often not true.

TRY THIS
Walk away.
Photo for the tip: Handle repeated asks
TIP 33

Handle repeated asks

“I’ll answer as I said.”

TRY THIS
Hold.
Photo for the tip: Handle guilt
TIP 34

Handle guilt

Pausing is fair.

TRY THIS
Breathe.
Photo for the tip: Avoid delaying forever
TIP 35

Avoid delaying forever

Give a date.

TRY THIS
Keep it.
Photo for the tip: Practise daily
TIP 36

Practise daily

Use it in small moments.

TRY THIS
Try.
Photo for the tip: Be kind
TIP 37

Be kind

You’re learning.

TRY THIS
Relax.
Photo for the tip: Seek help
TIP 38

Seek help

Coaching helps.

TRY THIS
Consider it.
Photo for the tip: Celebrate
TIP 39

Celebrate

Pausing is a win.

TRY THIS
Mark it.
Photo for the tip: Close with time
TIP 40

Close with time

Say, “Time is my friend.”

TRY THIS
Write it.

Easy things to say

When you are stuck, pick one of these. They work in many everyday situations.

PAUSE

“Let me think about it.”

PROMISE

“I will get back to you by Friday.”

ASK

“Can I check my calendar first?”

TIME

“I need a day to decide.”

THANK

“Thank you for waiting.”

CLOSE

“I have an answer for you.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Pause and breathe
DAY 2
Say the time-buying line
DAY 3
Set a deadline
DAY 4
Think it through
DAY 5
Decide
DAY 6
Reply on time
DAY 7
Be kind

Further reading

  • Crucial Conversations (Kerry Patterson and others)
  • Nonviolent Communication (Marshall Rosenberg)
  • Playing Big (Tara Mohr)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

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These lessons share general learning and everyday ideas. They are not medical or mental health advice. If you feel very anxious, low or unwell, please talk to a doctor or a qualified professional.

More lessons in “Becoming More Assertive”

Keep going. Small steps every day make a big change.

← Previous: Say No Without Over-ExplainingNext: Say No to Family Gently →

  1. Passive, Aggressive or Assertive?
  2. Why You Struggle to Speak Up
  3. Assertive Does Not Mean Rude
  4. Your Rights in Any Relationship
  5. Where Your Pattern Began
  6. Spot Your Own Passive Habits
  7. The Respect Equation
  8. The Power of a Calm No
  9. Five Kind Ways to Say No
  10. Say No Without Over-Explaining
  11. Buy Time Before You Answer
  12. Say No to Family Gently
  13. Say No at Work Smartly
  14. Handle Guilt After Saying No
  15. Make a Clear Request in One Sentence
  16. Ask for Help Without Shame
  17. Ask for a Raise or Promotion
  18. Ask for a Change in Behaviour
  19. Ask for Space or Time
  20. Follow Up on a Request
  21. Accept a No Gracefully
  22. What Healthy Boundaries Sound Like
  23. The Broken-Record Technique
  24. Boundaries With Pushy People
  25. Boundaries With Friends and Family
  26. Boundaries Online
  27. When Someone Ignores Your Boundary
  28. Boundaries With Yourself
  29. The "I Feel, I Need" Sentence
  30. Respond to Criticism Calmly
  31. Give Honest Feedback Kindly
  32. Disagree Without a Fight
  33. Handle an Interrupter
  34. Stay Calm When Someone Gets Angry
  35. Start With Low-Risk Practice
  36. Rehearse With a Friend
  37. Use a Script for Tough Talks
  38. Review Each Conversation Kindly
  39. Celebrate Each Assertive Win
  40. Your Assertiveness Plan
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