LESSON 23 · HOW TO MAINTAIN FRIENDSHIPS

Video Calls With Purpose

Thirty-two easy ways to make video calls with purpose, so every call feels warm, easy and worth having.

A call with a purpose feels special. Plan a little, enjoy a lot.

27 tipsEasy things to say7-day plan

27 tips that really help

These ideas come from The Good Life (Robert Waldinger and Marc Schulz), Friends (Robin Dunbar), Platonic (Marisa Franco), and everyday practice. Pick one tip and try it today.

Photo for the tip: Purpose adds joy
TIP 1

Purpose adds joy

Aimless calls can drift into awkward silence. A small purpose, like cooking, walking or showing a place, gives shape.

TRY THIS
Pick one.
Photo for the tip: Choose a regular time
TIP 2

Choose a regular time

A standing slot makes the habit easy. Weekly or fortnightly works well.

TRY THIS
Set it.
Photo for the tip: Prepare a few topics
TIP 3

Prepare a few topics

Note things to share during the week. Easy flow.

TRY THIS
Note topics.
Photo for the tip: Check your tech
TIP 4

Check your tech

Test camera, sound and internet in advance. Smooth tech saves stress.

TRY THIS
Test it.
Photo for the tip: Find good light
TIP 5

Find good light

Face a window or lamp. Light shows your smile.

TRY THIS
Light up.
Photo for the tip: Put distractions away
TIP 6

Put distractions away

Close tabs and silence phones. Presence is the gift.

TRY THIS
Focus.
Photo for the tip: Greet warmly
TIP 7

Greet warmly

Say, it is so good to see your face. Warm starts matter.

TRY THIS
Greet.
Photo for the tip: Share something visual
TIP 8

Share something visual

Show your pet, your view or your meal. Visuals close distance.

TRY THIS
Show.
Photo for the tip: Do something together
TIP 9

Do something together

Cook, walk, play a game or do a puzzle online. Shared activity helps.

TRY THIS
Do something.
Photo for the tip: Ask good questions
TIP 10

Ask good questions

Ask about their day, their town and their plans. Deeper questions help too.

TRY THIS
Ask.
Photo for the tip: Keep it manageable
TIP 11

Keep it manageable

Thirty to sixty minutes is lovely. Longer can tire.

TRY THIS
Set a length.
Photo for the tip: End with the next date
TIP 12

End with the next date

Say, same time next week? Predictability is comforting.

TRY THIS
Book it.
Photo for the tip: Script: planning
TIP 13

Script: planning

Shall we cook the same recipe together on a video call? Say it brightly.

TRY THIS
Use it.
Photo for the tip: Script: greeting
TIP 14

Script: greeting

It is so good to see your face! Say it warmly.

TRY THIS
Use it.
Photo for the tip: Script: sharing
TIP 15

Script: sharing

Let me show you my new flat, I am so excited. Say it cheerfully.

TRY THIS
Use it.
Photo for the tip: Script: asking
TIP 16

Script: asking

What was the best part of your week, tell me everything? Say it with interest.

TRY THIS
Use it.
Photo for the tip: Script: closing
TIP 17

Script: closing

Thanks for making time, same time next week? Say it sincerely.

TRY THIS
Use it.
Photo for the tip: Mistake: cancelling often
TIP 18

Mistake: cancelling often

Reliable calls build trust, so keep your slot.

TRY THIS
Be reliable.
Photo for the tip: Mistake: ignoring time zones
TIP 19

Mistake: ignoring time zones

Late calls tire people, so find a fair time.

TRY THIS
Plan.
Photo for the tip: Troubleshoot: when the connection is poor
TIP 20

Troubleshoot: when the connection is poor

Switch to audio or try again later. Do not stress.

TRY THIS
Adapt.
Photo for the tip: Troubleshoot: when you run out of things to say
TIP 21

Troubleshoot: when you run out of things to say

Share a photo, a story or a question list. Do an activity together.

TRY THIS
Prepare.
Photo for the tip: Troubleshoot: when you feel self-conscious
TIP 22

Troubleshoot: when you feel self-conscious

Hide your self-view and look at their face. Relax.

TRY THIS
Hide it.
Photo for the tip: Troubleshoot: when schedules clash
TIP 23

Troubleshoot: when schedules clash

Offer rotating times or a monthly slot. Flexibility helps.

TRY THIS
Be flexible.
Photo for the tip: Troubleshoot: when you miss them badly
TIP 24

Troubleshoot: when you miss them badly

Say so kindly and plan a visit. Naming feelings helps.

TRY THIS
Share feelings.
Photo for the tip: Drill: schedule a purposeful call
TIP 25

Drill: schedule a purposeful call

Schedule a video call with a purpose this week. Put it in the calendar.

TRY THIS
Do it.
Photo for the tip: Drill: plan a shared activity
TIP 26

Drill: plan a shared activity

Plan cooking or a film together online. Try it.

TRY THIS
Plan.
Photo for the tip: Drill: make a question list
TIP 27

Drill: make a question list

Write ten questions for calls. Keep them handy.

TRY THIS
Write.

Easy things to say

When you are stuck, pick one of these. They work in many everyday friendships.

PLAN

“Shall we cook together on call?”

GREET

“It is so good to see your face.”

SHARE

“Let me show you my new place.”

ASK

“What was the best part of your week?”

THANK

“Thanks for making time.”

CLOSE

“Same time next week?”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Pick a purpose
DAY 2
Prepare topics
DAY 3
Check tech
DAY 4
Find good light
DAY 5
Be present
DAY 6
Share something visual
DAY 7
End with a plan

Further reading

  • The Good Life (Robert Waldinger and Marc Schulz)
  • Friends (Robin Dunbar)
  • Platonic (Marisa Franco)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

More lessons in “How to Maintain Friendships”

Keep going. Small steps every day make a big change.

← Previous: Make Time Zones WorkNext: Watch, Play or Cook Together Online →

  1. Why Good Friendships Fade Without a Fight
  2. Time, Distance and Busy Seasons
  3. Life Stages and Friend Drift
  4. The Silence Spiral
  5. Why It Is Never Too Late to Reconnect
  6. Friendship Needs Maintenance Like Anything Else
  7. What Long Friendships Have in Common
  8. The Five-Minute Check-In
  9. Share Something That Made You Think of Them
  10. React to Their Posts Meaningfully
  11. Send a Voice Note on Your Walk
  12. Keep a Standing Weekly Call
  13. The Birthday Habit
  14. Gratitude Messages for No Reason
  15. The Annual Trip or Reunion
  16. Monthly Dinner or Game Night
  17. Holiday Traditions With Friends
  18. Book Clubs and Shared Projects
  19. Walk-and-Talk Dates
  20. Create a Friend Group Chat Worth Keeping
  21. Celebrate Milestones Together
  22. Make Time Zones Work
  23. Video Calls With Purpose
  24. Watch, Play or Cook Together Online
  25. Send Letters, Cards and Surprises
  26. Plan Visits Well in Advance
  27. Make Every Reunion Count
  28. Keep the Daily Life Connection
  29. Reach Out After a Long Silence
  30. Apologise Sincerely and Simply
  31. Forgive Without Forgetting Yourself
  32. Resolve a Misunderstanding
  33. Rebuild After a Disagreement
  34. Make Peace With Friends Who Have Changed
  35. Nurture a Circle, Not Just a Few People
  36. Make New Friends at Every Age
  37. Be a Friend to Older and Younger People
  38. Leave Room for Change
  39. Let Go Kindly When You Must
  40. Your Lifelong Friendship Plan
Scroll to Top