LESSON 15 · HOW TO APPROACH SOMEONE
Smile Before You Speak
Ten reasons to smile before you speak, and how that tiny habit changes the first ten seconds.
A smile arrives before your words do. It tells the other person you are safe to talk to.
25 tipsEasy things to say7-day plan
25 tips that really help
These ideas come from How to Win Friends and Influence People (Dale Carnegie), The Like Switch (Jack Schafer), The Charisma Myth (Olivia Fox Cabane), and everyday practice. Pick one tip and try it today.
TIP 1
A smile arrives before you do
People read your face from across a room and decide whether you feel safe. A relaxed smile answers that question before you say a word.
TRY THIS
Practise smiling before you speak.
TIP 2
Smiles are contagious
Seeing a smile triggers a small smile in many people, which lifts both moods. It is the cheapest kindness there is.
TRY THIS
Count how many smile back today.
TIP 3
A real smile uses the eyes
A genuine smile crinkles the corners of the eyes. Thinking of something kind makes your face match your warmth.
TRY THIS
Recall a nice memory and smile.
TIP 4
Start smiling as you walk over
Starting your smile five steps away calms your nerves and prepares the other person. It makes the approach feel friendly.
TIP 5
Script: smile and hello
A smile followed by Hi there, I am Sam is a complete opener. You need nothing else.
TIP 6
Script: a smile with a compliment
Smile and say I love your scarf. Warm, easy and sincere.
TIP 7
Script: a smile on the phone
Smile before you say hello on a call. People can hear the warmth in your voice.
TIP 8
Script: a smile at goodbyes
Finish with a smile and take care. It leaves a good last image.
TIP 9
Mistake: a frozen smile
A tight, held smile looks nervous. Let it come and go naturally as you talk.
TIP 10
Mistake: smiling too widely
An exaggerated grin can look forced. Aim for gentle and genuine.
TIP 11
Mistake: not smiling at all
A blank face makes people unsure how to read you. Allow a gentle smile.
TIP 12
Troubleshoot: when you do not feel like smiling
Think of something that warms you, such as a pet, and let a half smile appear. Even that helps.
TIP 13
Troubleshoot: when no one smiles back
Some people are shy or lost in thought. Try again with someone else.
TIP 14
Troubleshoot: when your face feels stiff
Do a gentle facial stretch, breathe and relax your jaw. Then try again.
TIP 15
Drill: smile at three people a day
Count them. It builds the habit and lifts your mood.
TIP 16
Drill: smile in the mirror
Practise a soft smile and see what looks natural to you. Find your own warm version.
TIP 17
Drill: smile at yourself each morning
A smile in the mirror lifts mood for the day. It feels odd at first and then lovely.
TIP 18
Drill: smile on a walk
Smile at passers-by and notice who returns it. Many will.
TIP 19
Notice how it feels
Smiling often lifts your own mood. Notice the change and enjoy it.
TIP 20
Smile with your voice
When speaking, smile to sound warmer. Try it on a phone call.
TIP 21
Smile when listening
A small smile shows interest and encourages speakers. Keep it gentle.
TIP 22
Smile at staff
Cashiers and drivers appreciate it. It brightens their day and yours.
TIP 23
Smile at neighbours
Daily smiles build community and trust. Do it for a week.
TIP 24
Teach a friend
Share the idea of smiling first. Kindness spreads.
TIP 25
Reflect on who smiled back
Watch the pattern and what it teaches you.
Easy things to say
When you are stuck, pick one of these. They work in many everyday friendships.
WARM
“It is lovely to meet you.”
OPEN
“You have a great smile, by the way.”
ASK
“How is your day going so far?”
THANKS
“Thanks for saying hello back.”
CLOSE
“It was good talking with you.”
Your first week
One small action a day. Each day is only a little bigger than the last.
DAY 1
Smile at yourself in the mirror
DAY 2
Smile at three people today
DAY 3
Smile before the first word
DAY 4
Let the smile reach your eyes
DAY 5
Notice who smiles back
Further reading
- How to Win Friends and Influence People (Dale Carnegie)
- The Like Switch (Jack Schafer)
- The Charisma Myth (Olivia Fox Cabane)
The tips above are written in our own words and are general guidance. The books are suggestions for further reading.
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Start freeThese lessons share general learning and everyday ideas. They are not medical or mental health advice. If you feel very anxious, low or unwell, please talk to a doctor or a qualified professional.