LESSON 06 · HOW TO APPROACH SOMEONE

Reframe Approaching as Being Kind

Ten ways to reframe approaching as an act of kindness, so it feels less like a risk.

Saying hello is a small kindness. Seeing it that way changes how it feels.

31 tipsEasy things to say7-day plan

31 tips that really help

These ideas come from How to Win Friends and Influence People (Dale Carnegie), The Like Switch (Jack Schafer), The Charisma Myth (Olivia Fox Cabane), and everyday practice. Pick one tip and try it today.

Photo for the tip: Kindness first
TIP 1

Kindness first

Instead of thinking I hope they like me, think I hope they feel welcome. It shifts attention from yourself to them.

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Change your inner sentence before you go over.
Photo for the tip: Make someone’s day
TIP 2

Make someone’s day

A hello can brighten a lonely moment. You may never know how much it helps.

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Greet someone with a smile.
Photo for the tip: Welcome the newcomer
TIP 3

Welcome the newcomer

New people at groups often feel lost. Greeting them is generous.

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Say welcome to one new person.
Photo for the tip: Include the one alone
TIP 4

Include the one alone

Inviting a person standing alone to join your group is kind and brave.

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Invite someone in.
Photo for the tip: Offer help
TIP 5

Offer help

Helping with a task starts a chat naturally.

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Offer a hand.
Photo for the tip: Share a smile
TIP 6

Share a smile

Smiles are free gifts.

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Give one to a stranger.
Photo for the tip: Keep expectations light
TIP 7

Keep expectations light

You are giving kindness, not asking for friendship.

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Let the response be whatever it is.
Photo for the tip: Notice the glow
TIP 8

Notice the glow

Acts of kindness make you feel good too.

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Note your mood after.
Photo for the tip: Practise daily
TIP 9

Practise daily

Small kindnesses build the habit.

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Do one a day.
Photo for the tip: Pass it on
TIP 10

Pass it on

Encourage friends to say hello too.

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Share the idea.
Photo for the tip: Kindness removes the pressure to impress
TIP 11

Kindness removes the pressure to impress

When your aim is to make someone feel welcome, you do not need to be clever or charming. Warmth is enough.

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Say to yourself I am going to be kind, not impressive.
Photo for the tip: Script: welcoming a newcomer
TIP 12

Script: welcoming a newcomer

You look new here, I am Sam, can I show you around? It makes you a host in the moment.

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Use it at your next group.
Photo for the tip: Script: including a loner
TIP 13

Script: including a loner

Would you like to join us? We are just chatting about holidays. It is generous and easy to accept.

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Invite someone.
Photo for the tip: Script: a small offer
TIP 14

Script: a small offer

Can I help you with that? Helping is a kindness and a conversation starter.

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Offer help.
Photo for the tip: Script: a warm closing
TIP 15

Script: a warm closing

It was lovely to meet you, I hope you enjoy the rest of the day. A kind goodbye ends well.

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Use it.
Photo for the tip: Mistake: expecting friendship from one hello
TIP 16

Mistake: expecting friendship from one hello

A hello is a gift, not a deal. Give it freely and let the response be what it is.

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Release the expectation.
Photo for the tip: Mistake: focusing on what they think of you
TIP 17

Mistake: focusing on what they think of you

Thinking about how you come across spoils the kindness. Focus on them.

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Redirect attention.
Photo for the tip: Mistake: assuming people dislike being greeted
TIP 18

Mistake: assuming people dislike being greeted

Most people enjoy a warm greeting. Treat them as you would like to be treated.

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Remember being greeted.
Photo for the tip: Troubleshoot: when they do not respond warmly
TIP 19

Troubleshoot: when they do not respond warmly

You still did a kind thing. Be proud of that.

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Say well done.
Photo for the tip: Troubleshoot: when you feel awkward
TIP 20

Troubleshoot: when you feel awkward

Awkward is a sign that you care. Smile and carry on.

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Breathe.
Photo for the tip: Troubleshoot: when you feel drained
TIP 21

Troubleshoot: when you feel drained

Do a smaller kindness, such as a smile, and rest. Kindness need not exhaust you.

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Choose a small one.
Photo for the tip: Drill: one kind hello a day
TIP 22

Drill: one kind hello a day

Greet someone with a purpose of kindness every day for a week. See how it feels.

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Start today.
Photo for the tip: Drill: welcome one newcomer a month
TIP 23

Drill: welcome one newcomer a month

Look for new faces at your regular places. Welcoming is a habit.

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Plan one.
Photo for the tip: Drill: include one person
TIP 24

Drill: include one person

In every group, notice someone who is outside and bring them in. It is a skill.

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Practise.
Photo for the tip: Notice how kindness feels in your body
TIP 25

Notice how kindness feels in your body

You may feel warm and light. Savour the feeling.

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Write it.
Photo for the tip: Remember others who welcomed you
TIP 26

Remember others who welcomed you

Recall a time someone welcomed you. Pass it on.

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Think of one.
Photo for the tip: Be kind to yourself too
TIP 27

Be kind to yourself too

Kindness includes you. Do not scold yourself for nerves.

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Say it is okay.
Photo for the tip: Teach it to a friend
TIP 28

Teach it to a friend

Share the idea so they can join you. Kindness spreads.

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Tell one.
Photo for the tip: Look for small kindnesses everywhere
TIP 29

Look for small kindnesses everywhere

Holding a door or a smile counts. Do many.

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Do three today.
Photo for the tip: Be consistent
TIP 30

Be consistent

Regular kindness builds your reputation as a warm person. Keep it going.

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Make it a habit.
Photo for the tip: Celebrate each time
TIP 31

Celebrate each time

Say well done after each kind act. It encourages you.

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Reward yourself.

Easy things to say

When you are stuck, pick one of these. They work in many everyday friendships.

KIND

“I wanted to make you feel welcome.”

WARM

“You looked like someone I would like to know.”

OPEN

“It is good to see a friendly face.”

OFFER

“Would you like to join us?”

THANKS

“I am glad we chatted.”

CLOSE

“Enjoy the rest of your day.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Say hello as a kindness today
DAY 2
Notice how it feels
DAY 3
Welcome one newcomer
DAY 4
Include one person who is alone
DAY 5
Smile at a stranger
DAY 6
Write how people responded
DAY 7
Repeat

Further reading

  • How to Win Friends and Influence People (Dale Carnegie)
  • The Like Switch (Jack Schafer)
  • The Charisma Myth (Olivia Fox Cabane)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

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These lessons share general learning and everyday ideas. They are not medical or mental health advice. If you feel very anxious, low or unwell, please talk to a doctor or a qualified professional.

More lessons in “How to Approach Someone”

Keep going. Small steps every day make a big change.

← Previous: Why Waiting Makes It HarderNext: The Worst Realistic Outcome Is Small →

  1. What You Are Really Afraid Of
  2. Most People Are Glad You Spoke First
  3. The Spotlight Effect at Parties
  4. A Rejection Is Rarely What You Imagine
  5. Why Waiting Makes It Harder
  6. Reframe Approaching as Being Kind
  7. The Worst Realistic Outcome Is Small
  8. Spot Open and Closed Signals
  9. The Right Moment to Say Hello
  10. Approach Alone, Pairs and Groups Differently
  11. What to Do When They Look Busy
  12. Wait for the Natural Pause
  13. Notice Who Is Standing Alone
  14. Be Respectful if It Is Not the Time
  15. Smile Before You Speak
  16. Walk Over at an Angle, Not Straight On
  17. Keep Open and Relaxed Posture
  18. The Friendly Introduction Handshake
  19. Eye Contact That Feels Warm
  20. Say Your Name With a Smile
  21. Do Not Hover: Commit to Hello
  22. Comment on the Shared Situation
  23. Ask for a Small Opinion
  24. Give a Genuine Compliment
  25. Ask for a Small Favour
  26. Introduce Yourself Simply
  27. The Question That Starts Any Chat
  28. Use Humour Lightly
  29. Approach at a Party
  30. Approach at Work
  31. Approach in Class
  32. Approach at the Gym
  33. Approach Online First
  34. Approach a Neighbour
  35. Keep the Chat Going for One More Minute
  36. Exit Gracefully if It Is Not Clicking
  37. Suggest Meeting Again Casually
  38. Handle a Cool Reception Without Hurt
  39. Reflect and Learn After Each Approach
  40. Practise Approaching Every Week
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