LESSON 39 · HOW TO BUILD STRONGER FRIENDSHIPS

Keep Learning What Your Friend Needs

Thirty-two easy ways to keep learning what your friend needs, because needs change and caring means paying attention.

Needs change. Ask, notice and adapt.

26 tipsEasy things to say7-day plan

26 tips that really help

These ideas come from Daring Greatly (Brené Brown), The Good Life (Robert Waldinger and Marc Schulz), Platonic (Marisa Franco), and everyday practice. Pick one tip and try it today.

Photo for the tip: Needs shift over time
TIP 1

Needs shift over time

A friend’s needs change with seasons of life: stress, joy, illness, work. Ongoing curiosity keeps you helpful.

TRY THIS
Stay curious.
Photo for the tip: Ask regularly
TIP 2

Ask regularly

Say, what do you need most right now? Simple and kind.

TRY THIS
Ask.
Photo for the tip: Notice changes
TIP 3

Notice changes

Look for changes in mood, energy and habits. Notice gently.

TRY THIS
Observe.
Photo for the tip: Listen to what they say
TIP 4

Listen to what they say

Hear their words and what is behind them. Listen for needs.

TRY THIS
Listen.
Photo for the tip: Learn their language of care
TIP 5

Learn their language of care

Some feel loved through words, some through time, some through help. Learn theirs.

TRY THIS
Learn.
Photo for the tip: Ask what is helpful and unhelpful
TIP 6

Ask what is helpful and unhelpful

Say, what helps and what does not? People appreciate the question.

TRY THIS
Ask.
Photo for the tip: Adjust your approach
TIP 7

Adjust your approach

Change how you help as needs change. Flexibility shows love.

TRY THIS
Adapt.
Photo for the tip: Remember patterns
TIP 8

Remember patterns

Note what helps in stress or joy. Memory is care.

TRY THIS
Note it.
Photo for the tip: Check assumptions
TIP 9

Check assumptions

Do not assume. Check with them kindly.

TRY THIS
Check.
Photo for the tip: Respect privacy
TIP 10

Respect privacy

Some needs are private. Offer, do not pry.

TRY THIS
Respect.
Photo for the tip: Give them space to answer
TIP 11

Give them space to answer

Wait. People need time to reply honestly.

TRY THIS
Wait.
Photo for the tip: Review together
TIP 12

Review together

Once a year ask, how can I be a better friend? Open and kind.

TRY THIS
Ask yearly.
Photo for the tip: Script: asking
TIP 13

Script: asking

What do you need most right now? Say it warmly.

TRY THIS
Use it.
Photo for the tip: Script: noticing
TIP 14

Script: noticing

You seem tired lately, is there anything I can do? Say it gently.

TRY THIS
Use it.
Photo for the tip: Script: adapting
TIP 15

Script: adapting

Let me change how I help, tell me what works. Say it kindly.

TRY THIS
Use it.
Photo for the tip: Script: yearly
TIP 16

Script: yearly

How can I be a better friend to you this year? Say it sincerely.

TRY THIS
Use it.
Photo for the tip: Script: closing
TIP 17

Script: closing

Thanks for telling me, I will keep learning. Say it softly.

TRY THIS
Use it.
Photo for the tip: Mistake: taking offence if they need space
TIP 18

Mistake: taking offence if they need space

Space is not rejection, so stay kind.

TRY THIS
Stay calm.
Photo for the tip: Troubleshoot: when they say I am fine
TIP 19

Troubleshoot: when they say I am fine

Offer a gentle door: I am here whenever you want. Check in again.

TRY THIS
Stay open.
Photo for the tip: Troubleshoot: when they do not know what they need
TIP 20

Troubleshoot: when they do not know what they need

Offer options: company, quiet, help. Let them pick.

TRY THIS
Offer choices.
Photo for the tip: Troubleshoot: when your help is refused
TIP 21

Troubleshoot: when your help is refused

Respect and keep the offer open. Try again later.

TRY THIS
Be patient.
Photo for the tip: Troubleshoot: when needs conflict with yours
TIP 22

Troubleshoot: when needs conflict with yours

Be honest about your limits and find a middle. Care for both.

TRY THIS
Negotiate.
Photo for the tip: Troubleshoot: when culture shapes needs
TIP 23

Troubleshoot: when culture shapes needs

Learn their norms about help and privacy. Respect.

TRY THIS
Learn.
Photo for the tip: Drill: ask what they need
TIP 24

Drill: ask what they need

Ask one friend what they need this month. Listen.

TRY THIS
Ask.
Photo for the tip: Drill: write a needs note
TIP 25

Drill: write a needs note

Note what each close friend appreciates. Review.

TRY THIS
Write.
Photo for the tip: Drill: change one way you help
TIP 26

Drill: change one way you help

Change one way you help a friend based on what you learned. Try.

TRY THIS
Adapt.

Easy things to say

When you are stuck, pick one of these. They work in many everyday friendships.

ASK

“What do you need most right now?”

NOTICE

“You seem tired lately.”

ADAPT

“Let me change how I help.”

LEARN

“Tell me what works for you.”

THANK

“Thanks for telling me.”

CLOSE

“I will keep learning.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Ask regularly
DAY 2
Notice changes
DAY 3
Listen carefully
DAY 4
Adjust your help
DAY 5
Learn their language of care
DAY 6
Remember patterns
DAY 7
Review

Further reading

  • Daring Greatly (Brené Brown)
  • The Good Life (Robert Waldinger and Marc Schulz)
  • Platonic (Marisa Franco)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

More lessons in “How to Build Stronger Friendships”

Keep going. Small steps every day make a big change.

← Previous: Forgive and Repair QuicklyNext: Your Friendship Deepening Plan →

  1. Trust: The Ground Everything Grows In
  2. Reliability: Do What You Say
  3. Honesty With Kindness
  4. Respect for Differences
  5. Shared Values and Shared Fun
  6. Mutual Effort
  7. Safety to Be Yourself
  8. Show Up When It Is Inconvenient
  9. Be Generous With Your Time
  10. Celebrate Their Success Without Envy
  11. Keep Their Secrets
  12. Say Thank You Often
  13. Give Honest Support, Not Empty Praise
  14. Be Easy to Be Around
  15. Share What You Really Feel
  16. Ask Better Questions About Their Life
  17. The Thirty-Six Questions That Build Closeness
  18. Tell Stories That Matter
  19. Be Vulnerable in Small Doses
  20. Receive Their Vulnerability Well
  21. Create Safe Space for Hard Topics
  22. What to Say to a Friend in Pain
  23. What Not to Say
  24. Show Up With Practical Help
  25. Check In After the Crisis
  26. Ask for Support Yourself
  27. Be Patient With Grief and Change
  28. Celebrate With Them After the Storm
  29. Plan Regular Fun Together
  30. Share Inside Jokes and Rituals
  31. Try New Adventures as Friends
  32. Take a Trip Together
  33. Laugh Often, Laugh Together
  34. Create Traditions
  35. Let Friends Change and Grow
  36. Be Their Cheerleader for Big Goals
  37. Talk About the Friendship Itself
  38. Forgive and Repair Quickly
  39. Keep Learning What Your Friend Needs
  40. Your Friendship Deepening Plan
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