LESSON 38 · HOW TO BUILD STRONGER FRIENDSHIPS

Forgive and Repair Quickly

Thirty-two easy ways to forgive and repair quickly, so small hurts never grow into big walls.

Repair is a skill. Do it soon.

27 tipsEasy things to say7-day plan

27 tips that really help

These ideas come from Daring Greatly (Brené Brown), The Good Life (Robert Waldinger and Marc Schulz), Platonic (Marisa Franco), and everyday practice. Pick one tip and try it today.

Photo for the tip: Every friendship has hurts
TIP 1

Every friendship has hurts

Even the best friends sometimes hurt each other. What matters is how quickly and kindly you repair.

TRY THIS
Repair soon.
Photo for the tip: Calm down first
TIP 2

Calm down first

Take a breath or a short walk. Repair needs a calm heart.

TRY THIS
Breathe.
Photo for the tip: Choose the right time
TIP 3

Choose the right time

Do not wait too long. Aim for within a day or two.

TRY THIS
Act soon.
Photo for the tip: Say sorry sincerely
TIP 4

Say sorry sincerely

Say, I am sorry for what I said. No but, no excuses.

TRY THIS
Be sincere.
Photo for the tip: Listen to their side
TIP 5

Listen to their side

Ask, how did it feel for you? Listen without defending.

TRY THIS
Listen.
Photo for the tip: Take responsibility
TIP 6

Take responsibility

Own your part, big or small. It opens the door.

TRY THIS
Own it.
Photo for the tip: Ask how to make it right
TIP 7

Ask how to make it right

Ask, what would help? Offer a clear fix.

TRY THIS
Ask.
Photo for the tip: Change the behaviour
TIP 8

Change the behaviour

Show your sorry with action over time. Trust returns.

TRY THIS
Change.
Photo for the tip: Forgive generously
TIP 9

Forgive generously

Let go of resentment and say, I forgive you. Forgiveness frees you.

TRY THIS
Forgive.
Photo for the tip: Do not bring it up again
TIP 10

Do not bring it up again

Once repaired, do not use it as a weapon. Let it go.

TRY THIS
Let go.
Photo for the tip: Celebrate the repair
TIP 11

Celebrate the repair

Mark it with a hug, a tea or a laugh. Repair deepens friendship.

TRY THIS
Celebrate.
Photo for the tip: Script: sorry
TIP 12

Script: sorry

I am sorry for what I said, I did not mean to hurt you. Say it sincerely.

TRY THIS
Use it.
Photo for the tip: Script: asking
TIP 13

Script: asking

Can we talk about what happened between us? Say it gently.

TRY THIS
Use it.
Photo for the tip: Script: listening
TIP 14

Script: listening

Tell me how it felt, I really want to understand. Say it kindly.

TRY THIS
Use it.
Photo for the tip: Script: forgiving
TIP 15

Script: forgiving

I forgive you, and I am glad we talked. Say it warmly.

TRY THIS
Use it.
Photo for the tip: Script: closing
TIP 16

Script: closing

Let us move forward together. Say it softly.

TRY THIS
Use it.
Photo for the tip: Mistake: saying sorry but
TIP 17

Mistake: saying sorry but

But cancels sorry, so leave it out.

TRY THIS
Skip but.
Photo for the tip: Mistake: waiting weeks
TIP 18

Mistake: waiting weeks

Waiting hardens hearts, so reach out soon.

TRY THIS
Act.
Photo for the tip: Mistake: demanding forgiveness
TIP 19

Mistake: demanding forgiveness

Forgiveness cannot be forced, so give time.

TRY THIS
Be patient.
Photo for the tip: Mistake: bringing up old hurts
TIP 20

Mistake: bringing up old hurts

Old hurts overload, so stay on one issue.

TRY THIS
Focus.
Photo for the tip: Troubleshoot: when they will not talk
TIP 21

Troubleshoot: when they will not talk

Send a short, caring message and give time. Leave the door open.

TRY THIS
Be patient.
Photo for the tip: Troubleshoot: when you were wronged
TIP 22

Troubleshoot: when you were wronged

Share your feelings calmly and listen to their view. Seek an apology.

TRY THIS
Speak calmly.
Photo for the tip: Troubleshoot: when the hurt is deep
TIP 23

Troubleshoot: when the hurt is deep

Take time, perhaps with a counsellor or mediator. Healing takes time.

TRY THIS
Seek help.
Photo for the tip: Troubleshoot: when you cannot forgive yet
TIP 24

Troubleshoot: when you cannot forgive yet

Be honest and kind. Say, I need time. Work on it gently.

TRY THIS
Be honest.
Photo for the tip: Drill: write an apology
TIP 25

Drill: write an apology

Write a sincere apology for a past hurt. Send or save it.

TRY THIS
Write.
Photo for the tip: Drill: practise sorry without but
TIP 26

Drill: practise sorry without but

Say three apologies without the word but. Notice how they feel.

TRY THIS
Practise.
Photo for the tip: Drill: plan a repair talk
TIP 27

Drill: plan a repair talk

Plan a calm repair talk with someone you hurt. Choose a time.

TRY THIS
Plan.

Easy things to say

When you are stuck, pick one of these. They work in many everyday friendships.

OWN

“I am sorry for what I said.”

ASK

“Can we talk about what happened?”

LISTEN

“Tell me how it felt.”

REPAIR

“How can I make it right?”

FORGIVE

“I forgive you.”

CLOSE

“Let us move forward.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Calm down
DAY 2
Say sorry sincerely
DAY 3
Listen to their side
DAY 4
Take responsibility
DAY 5
Make it right
DAY 6
Forgive
DAY 7
Move on

Further reading

  • Daring Greatly (Brené Brown)
  • The Good Life (Robert Waldinger and Marc Schulz)
  • Platonic (Marisa Franco)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

More lessons in “How to Build Stronger Friendships”

Keep going. Small steps every day make a big change.

← Previous: Talk About the Friendship ItselfNext: Keep Learning What Your Friend Needs →

  1. Trust: The Ground Everything Grows In
  2. Reliability: Do What You Say
  3. Honesty With Kindness
  4. Respect for Differences
  5. Shared Values and Shared Fun
  6. Mutual Effort
  7. Safety to Be Yourself
  8. Show Up When It Is Inconvenient
  9. Be Generous With Your Time
  10. Celebrate Their Success Without Envy
  11. Keep Their Secrets
  12. Say Thank You Often
  13. Give Honest Support, Not Empty Praise
  14. Be Easy to Be Around
  15. Share What You Really Feel
  16. Ask Better Questions About Their Life
  17. The Thirty-Six Questions That Build Closeness
  18. Tell Stories That Matter
  19. Be Vulnerable in Small Doses
  20. Receive Their Vulnerability Well
  21. Create Safe Space for Hard Topics
  22. What to Say to a Friend in Pain
  23. What Not to Say
  24. Show Up With Practical Help
  25. Check In After the Crisis
  26. Ask for Support Yourself
  27. Be Patient With Grief and Change
  28. Celebrate With Them After the Storm
  29. Plan Regular Fun Together
  30. Share Inside Jokes and Rituals
  31. Try New Adventures as Friends
  32. Take a Trip Together
  33. Laugh Often, Laugh Together
  34. Create Traditions
  35. Let Friends Change and Grow
  36. Be Their Cheerleader for Big Goals
  37. Talk About the Friendship Itself
  38. Forgive and Repair Quickly
  39. Keep Learning What Your Friend Needs
  40. Your Friendship Deepening Plan
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