LESSON 21 · HOW TO FOLLOW UP

The Message That Never Fails

Thirty-two easy ways to send the message that never fails, a warm note that works for almost anyone.

Some messages work almost every time. This is one of them.

30 tipsEasy things to say7-day plan

30 tips that really help

These ideas come from Never Eat Alone (Keith Ferrazzi), Platonic (Marisa Franco), How to Win Friends and Influence People (Dale Carnegie), and everyday practice. Pick one tip and try it today.

Photo for the tip: The message that never fails
TIP 1

The message that never fails

A short note that says I was thinking of you, with no pressure to reply, is welcome almost every time. It is kind, light and easy to answer.

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Send one today.
Photo for the tip: Think of someone
TIP 2

Think of someone

Who crossed your mind today? Pick one person and write to them straight away.

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Pick a name.
Photo for the tip: Say you thought of them
TIP 3

Say you thought of them

The words I was thinking of you are simple and powerful. People love to feel remembered.

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Use them.
Photo for the tip: Add the reason
TIP 4

Add the reason

Say what made you think of them: a song, a place or a joke. A reason makes it real.

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Add one.
Photo for the tip: Keep it short
TIP 5

Keep it short

Two lines are enough. Short notes are warm and easy to read.

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Trim it.
Photo for the tip: Add no pressure
TIP 6

Add no pressure

Say, no need to reply. This takes away any worry and often leads to a reply anyway.

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Add it.
Photo for the tip: Add a kind wish
TIP 7

Add a kind wish

Say, I hope you have a lovely day. Kindness costs nothing.

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Wish them well.
Photo for the tip: Send it at a gentle time
TIP 8

Send it at a gentle time

Mornings and early evenings are good. Avoid very late hours.

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Time it.
Photo for the tip: Send it for no reason
TIP 9

Send it for no reason

You do not need a reason. A random warm note is a gift.

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Surprise them.
Photo for the tip: Send to different kinds of people
TIP 10

Send to different kinds of people

Old friends, new friends, family and colleagues all enjoy it. Adapt lightly.

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Vary it.
Photo for the tip: Make it a habit
TIP 11

Make it a habit

Send one such message each week. Friendships grow with small, regular care.

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Repeat.
Photo for the tip: Notice how it feels
TIP 12

Notice how it feels

Notice your own mood after sending. Kindness lifts the giver too.

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Smile.
Photo for the tip: Script: the classic
TIP 13

Script: the classic

I was thinking of you today and wanted to say hi. Say it warmly.

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Use it.
Photo for the tip: Script: with a reason
TIP 14

Script: with a reason

This song came on and made me think of you. Say it brightly.

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Use it.
Photo for the tip: Script: no pressure
TIP 15

Script: no pressure

No need to reply, I just wanted to send a smile. Say it gently.

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Use it.
Photo for the tip: Script: kind wish
TIP 16

Script: kind wish

I hope you have a lovely day and a good week. Say it kindly.

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Use it.
Photo for the tip: Script: closing
TIP 17

Script: closing

Thank you for being such a good friend. Say it sincerely.

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Use it.
Photo for the tip: Mistake: waiting for a special occasion
TIP 18

Mistake: waiting for a special occasion

Special days are rare, so send a warm note on an ordinary day.

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Send today.
Photo for the tip: Mistake: expecting a long answer
TIP 19

Mistake: expecting a long answer

A short reply is still a good result, so enjoy whatever comes.

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Be relaxed.
Photo for the tip: Mistake: asking for something in the same message
TIP 20

Mistake: asking for something in the same message

A favour in the same note can spoil the gift, so keep it pure.

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Keep it kind.
Photo for the tip: Mistake: sending the exact same text to everyone
TIP 21

Mistake: sending the exact same text to everyone

People can tell, so add a small personal detail to each.

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Personalise.
Photo for the tip: Mistake: overthinking the words
TIP 22

Mistake: overthinking the words

Simple words work best, so write quickly and send.

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Stop editing.
Photo for the tip: Troubleshoot: when you fear they will think it is odd
TIP 23

Troubleshoot: when you fear they will think it is odd

Most people feel touched, not confused, so trust that.

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Send it.
Photo for the tip: Troubleshoot: when they never reply
TIP 24

Troubleshoot: when they never reply

Some people are poor at replying. Keep sending light notes now and then without keeping score.

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Be patient.
Photo for the tip: Troubleshoot: when you have not spoken for years
TIP 25

Troubleshoot: when you have not spoken for years

Add, it has been a while, and I wanted to say hello. Honest and warm.

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Be honest.
Photo for the tip: Troubleshoot: when you feel low yourself
TIP 26

Troubleshoot: when you feel low yourself

Even a small note to someone can lift your mood. Try it.

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Reach out.
Photo for the tip: Troubleshoot: when it is a new friend
TIP 27

Troubleshoot: when it is a new friend

Keep it extra light and short. Let the friendship grow slowly.

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Go gently.
Photo for the tip: Drill: five notes this week
TIP 28

Drill: five notes this week

Send five thinking-of-you notes this week to five different people. Track replies.

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Do it.
Photo for the tip: Drill: write a bank of lines
TIP 29

Drill: write a bank of lines

Write ten warm one-line messages and keep them in your notes. Use them.

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Write.
Photo for the tip: Drill: add a detail
TIP 30

Drill: add a detail

Take one old generic message and add a personal detail. Compare the feel.

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Try it.

Easy things to say

When you are stuck, pick one of these. They work in many everyday friendships.

OPEN

“I was thinking of you today.”

SHARE

“You came to mind when I saw this.”

ASK

“How are things with you?”

OFFER

“I am here if you ever want to chat.”

THANK

“Thank you for being you.”

CLOSE

“No need to reply, just sending a smile.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Think of someone
DAY 2
Write a warm line
DAY 3
Add a small detail
DAY 4
Say no need to reply
DAY 5
Send it
DAY 6
Enjoy their answer
DAY 7
Do it again soon

Further reading

  • Never Eat Alone (Keith Ferrazzi)
  • Platonic (Marisa Franco)
  • How to Win Friends and Influence People (Dale Carnegie)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

More lessons in “How to Follow Up”

Keep going. Small steps every day make a big change.

← Previous: Use Emoji and Tone WiselyNext: Suggest a Specific Time and Place →

  1. Why Good Chats Fade Without Follow-Up
  2. People Want to Hear From You
  3. The Fear Behind Not Following Up
  4. Following Up Is Kindness, Not Needy
  5. The Twenty-Four-Hour Window
  6. One Message Can Change a Friendship
  7. Be the Person Who Makes the First Move
  8. Swap Contact Details Naturally
  9. The Same-Day Nice-to-Meet-You Message
  10. Mention Something From Your Chat
  11. Send a Photo or Link You Talked About
  12. Suggest a Next Step Lightly
  13. What to Write When You Are Shy
  14. What Not to Write
  15. Keep It Short and Specific
  16. Ask One Easy Question
  17. Use Their Name and Their Words
  18. Send a Voice Note
  19. Send Something Funny
  20. Use Emoji and Tone Wisely
  21. The Message That Never Fails
  22. Suggest a Specific Time and Place
  23. Offer a Simple Plan
  24. Confirm Plans the Day Before
  25. Handle Rescheduling Gracefully
  26. Follow Up After Meeting
  27. Plan the Second Meet-Up Before the First Ends
  28. Thank Them for Their Time
  29. Why People Go Quiet
  30. Wait, Then Send One Gentle Nudge
  31. Do Not Take Silence Personally
  32. Know When to Let Go
  33. Reconnect After Months
  34. Keep the Door Open
  35. Keep a Simple Friendship Notebook
  36. Set Weekly Reminders to Reach Out
  37. Reply Quickly to Messages
  38. Send Little Notes for No Reason
  39. Follow Up on Their News
  40. Your Follow-Up System
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