LESSON 16 · HOW TO FOLLOW UP

Ask One Easy Question

Thirty-two easy ways to ask one easy question, the simple tool that turns a message into a conversation.

A good question invites a reply. Keep it easy.

30 tipsEasy things to say7-day plan

30 tips that really help

These ideas come from Never Eat Alone (Keith Ferrazzi), Platonic (Marisa Franco), How to Win Friends and Influence People (Dale Carnegie), and everyday practice. Pick one tip and try it today.

Photo for the tip: Why questions work
TIP 1

Why questions work

People enjoy talking about themselves in a safe way. A kind question shows interest and makes replying easy.

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Ask one.
Photo for the tip: Pick an easy topic
TIP 2

Pick an easy topic

Weekend plans, food, music, travel and hobbies are simple topics. Avoid heavy ones at first.

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Choose.
Photo for the tip: Use open questions
TIP 3

Use open questions

Questions starting with what, how or tell me about get fuller answers than yes or no.

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Try how.
Photo for the tip: Ask just one
TIP 4

Ask just one

One question is enough. Two can feel like pressure.

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Keep one.
Photo for the tip: Make it personal
TIP 5

Make it personal

Link to what they said earlier: how did your trip go? Personal questions feel warm.

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Link it.
Photo for the tip: Make it light
TIP 6

Make it light

Ask things that are fun to answer, like best food you ate this week.

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Be playful.
Photo for the tip: Make it easy to answer
TIP 7

Make it easy to answer

Choose questions with short answers. Easy replies come faster.

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Keep it short.
Photo for the tip: Ask about feelings gently
TIP 8

Ask about feelings gently

How are you finding the new job? is kind and open. Do not pry.

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Be gentle.
Photo for the tip: Ask for a recommendation
TIP 9

Ask for a recommendation

People love sharing favourites. Ask, any good book you would suggest?

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Ask for one.
Photo for the tip: Offer a choice
TIP 10

Offer a choice

Do you prefer tea or coffee? Choices are simple and playful.

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Offer two.
Photo for the tip: Wait for the answer
TIP 11

Wait for the answer

Do not send more until they reply. Patience shows respect.

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Wait.
Photo for the tip: Reply with interest
TIP 12

Reply with interest

When they answer, respond with a comment and a follow-up. That keeps it going.

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Reply well.
Photo for the tip: Script: weekend
TIP 13

Script: weekend

How was your weekend? Anything fun? Say it warmly.

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Use it.
Photo for the tip: Script: opinion
TIP 14

Script: opinion

What did you think of the film in the end? Say it with interest.

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Use it.
Photo for the tip: Script: plans
TIP 15

Script: plans

Do you have any plans for the holidays? Say it lightly.

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Use it.
Photo for the tip: Script: recommendation
TIP 16

Script: recommendation

Do you know any good book I should read next? Say it kindly.

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Use it.
Photo for the tip: Script: closing
TIP 17

Script: closing

Thanks for telling me, I would love to hear more. Say it sincerely.

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Use it.
Photo for the tip: Mistake: asking yes or no only
TIP 18

Mistake: asking yes or no only

These end the chat quickly, so add how or what.

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Open it up.
Photo for the tip: Mistake: asking too many at once
TIP 19

Mistake: asking too many at once

A list of questions feels like an interview, so send just one.

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Choose one.
Photo for the tip: Mistake: asking something too private
TIP 20

Mistake: asking something too private

Deep questions too early feel pushy, so keep it light at first.

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Go slowly.
Photo for the tip: Mistake: not listening to the answer
TIP 21

Mistake: not listening to the answer

If you ignore the reply, they feel unseen, so respond to what they said.

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Listen.
Photo for the tip: Mistake: asking questions you already know
TIP 22

Mistake: asking questions you already know

It shows you were not listening, so use new questions.

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Be fresh.
Photo for the tip: Troubleshoot: when they answer briefly
TIP 23

Troubleshoot: when they answer briefly

Keep your tone warm and ask another light question later. Short is okay.

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Be patient.
Photo for the tip: Troubleshoot: when you run out of questions
TIP 24

Troubleshoot: when you run out of questions

Keep a list in your notes: food, travel, music, hobbies, work. Use it.

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Make a list.
Photo for the tip: Troubleshoot: when they do not answer
TIP 25

Troubleshoot: when they do not answer

Do not repeat. Wait a few days and try something different.

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Wait.
Photo for the tip: Troubleshoot: when the topic is awkward
TIP 26

Troubleshoot: when the topic is awkward

Switch to a lighter topic with a kind joke. Easy change.

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Switch.
Photo for the tip: Troubleshoot: when you feel interviewed
TIP 27

Troubleshoot: when you feel interviewed

Share a little about yourself too. Balance the talk.

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Share a bit.
Photo for the tip: Drill: ten questions
TIP 28

Drill: ten questions

Write ten easy questions for new friends. Keep them handy.

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Write.
Photo for the tip: Drill: ask one a day
TIP 29

Drill: ask one a day

Ask one easy question to someone each day. Note replies.

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Do it.
Photo for the tip: Drill: practise follow-ups
TIP 30

Drill: practise follow-ups

After each answer, ask one follow-up. Practise listening.

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Try it.

Easy things to say

When you are stuck, pick one of these. They work in many everyday friendships.

ASK

“How was your weekend?”

CURIOUS

“What did you think of the film?”

LIGHT

“Any plans for the holidays?”

CHOOSE

“Do you prefer tea or coffee?”

THANK

“Thanks for telling me.”

CLOSE

“I would love to hear more.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Pick an easy topic
DAY 2
Use open words
DAY 3
Ask just one
DAY 4
Make it personal
DAY 5
Make it fun
DAY 6
Wait for the answer
DAY 7
Reply with interest

Further reading

  • Never Eat Alone (Keith Ferrazzi)
  • Platonic (Marisa Franco)
  • How to Win Friends and Influence People (Dale Carnegie)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

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