LESSON 22 · MAKING EYE CONTACT
The First Hello
Thirty-two ways to make the first hello count, because the first look sets the tone for everything that follows.
A first look is a first promise. Make it warm.
40 tipsEasy things to say7-day plan
40 tips that really help
These ideas come from What Every BODY Is Saying (Joe Navarro), The Definitive Book of Body Language (Allan and Barbara Pease), Presence (Amy Cuddy), and everyday practice. Pick one tip and try it today.
TIP 1
A first look is a first promise
Within seconds of meeting, people form an impression, and your look and smile are a large part of it. A warm first look says “I am glad to see you” before a word is spoken.
TRY THIS
Plan your first look: eyes, small smile, then hello.
TIP 2
Look before you speak
Make eye contact and give a small smile, then say your greeting. That half-second of silent welcome lets the other person feel received.
TRY THIS
Look up as you approach, before you say hello.
TIP 3
Let the smile arrive with the look
A smile that appears as you meet someone’s eyes feels like a response to them. A smile fixed in place before you look can feel automatic. Let it grow naturally.
TRY THIS
Meet their eyes first, then let your smile arrive.
TIP 4
Say their name
“Hello, Anna” said with a look feels personal and is easier to remember. Names and eyes work together.
TRY THIS
Use a name with your next greeting.
TIP 5
Offer your hand with your eyes
In a handshake, most people look at the hand. Keep your eyes on the person’s eyes and let your hand find theirs. It looks confident and warm.
TRY THIS
Look at the eyes during your next handshake.
TIP 6
Keep the first look to about three seconds
A warm first look of about three seconds feels friendly without being intense. Then glance away softly and return when you speak.
TRY THIS
Count three before you glance away.
TIP 7
Do not look at your phone
Pocket your phone before you greet. A glance at a screen in the first seconds spoils the first impression.
TRY THIS
Put your phone away before greeting.
TIP 8
Do not look over their shoulder
Looking past someone as you greet them tells them you want to be elsewhere. Stay with their face for the whole hello.
TRY THIS
Keep your eyes on their face for the full greeting.
TIP 9
Do not rush the hello
A slower greeting feels warmer. Take a breath, look, smile, then speak.
TRY THIS
Slow your hello by one beat.
TIP 10
Say your own name clearly
“Hi, I am Sam” with a look makes you easier to remember. Say it slowly and clearly while you look at the person.
TRY THIS
Say your name slowly with a look today.
TIP 11
Ask an easy first question
After you greet, a simple question such as “How was your journey?” with a look starts a conversation naturally. Questions take pressure off you.
TRY THIS
Prepare one easy opener for your next introduction.
TIP 12
Listen to their name
When they say their name, look at them and listen. It helps you remember and shows respect.
TRY THIS
Repeat their name once with a look.
TIP 13
Scene: walking into a party
You enter a room and see a group. Look at one friendly face, smile, and approach. You will often be welcomed before you speak.
TRY THIS
Pick the friendliest face and head toward it.
TIP 14
Scene: your first day at work
On day one, greet each new colleague with a look, a smile and your name. People remember the newcomer who looked up and said hello.
TRY THIS
Greet every person you meet in your first week with a look.
TIP 15
Scene: meeting a date
When you see your date, make eye contact, smile and say hello. Let the look linger for a moment. It tells them you are glad they came.
TRY THIS
Smile with your eyes on your next date.
TIP 16
Scene: meeting a client
Stand, look, smile and offer a calm handshake. A steady, warm first look builds trust before any pitch.
TRY THIS
Plan your first look before your next client meeting.
TIP 17
Scene: greeting a neighbour
A neighbour passes you. Look, smile, nod, say “Morning!”. Over months, these small hellos grow into friendly relationships.
TRY THIS
Greet one neighbour with a look this week.
TIP 18
Scene: greeting a group
When joining a group, make a quick look and smile at several people as you say hello. Everyone feels acknowledged.
TRY THIS
Sweep your eyes across the group as you say hello.
TIP 19
Scene: arriving late
If you are late, make eye contact, smile and say a brief “Sorry I am late” without over-explaining. A calm look keeps it light.
TRY THIS
Practise a short, calm apology with a look.
TIP 20
Scene: greeting someone you know slightly
A look and a name when you see someone you know slightly can turn acquaintances into friends. People remember who remembers them.
TRY THIS
Greet one acquaintance by name this week.
TIP 21
If you feel shy
Use the brow gaze and a small smile. It still reads as warm, and it feels easier than looking straight into both eyes.
TRY THIS
Look at the space between their brows as you greet.
TIP 22
If you feel nervous
Breathe out slowly, relax your shoulders and smile. A slow breath helps your eyes soften.
TRY THIS
Take one slow exhale before you greet.
TIP 23
If you feel tired
A splash of water and a stretch before an event can freshen your look. Tired eyes feel less welcoming.
TRY THIS
Take a short refresh before you go in.
TIP 24
If your first hello felt awkward
You have the rest of the conversation to warm things up. A warm look a minute later repairs a stiff start. People forgive a wobbly hello when the next ten minutes are kind.
TRY THIS
Give a warm second look a minute after an awkward start.
TIP 25
Greeting on video
Look at the lens as you say hello and smile. It feels like eye contact to them and sets a warm tone.
TRY THIS
Look at the camera as you greet.
TIP 26
Greeting by phone
Smile as you say hello. They can hear it in your voice.
TRY THIS
Smile as you answer your next call.
TIP 27
Greeting children
Get to their level, look and smile. Children respond to warm eyes more than to words.
TRY THIS
Kneel to greet a child.
TIP 28
Greeting elders
A respectful, warm look and a small smile honour elders. In some cultures a slight bow or nod accompanies it.
TRY THIS
Greet an elder with a gentle look.
TIP 29
Greeting across cultures
Learn local greeting customs. Some cultures prefer a brief look with a nod or a bow rather than long eye contact.
TRY THIS
Ask a local colleague about greeting norms.
TIP 30
Greeting someone who is upset
Offer a gentle look and a soft tone. Do not push or demand eye contact.
TIP 31
Greeting someone who is grieving
A quiet look and a few kind words matter more than anything clever. Be present.
TRY THIS
Say less and look with care.
TIP 32
Greeting a stranger kindly
A brief look and a smile at a stranger, such as a shop assistant or a neighbour, is a small kindness. It costs nothing and often brightens both days.
TRY THIS
Offer one stranger a warm look today.
TIP 33
Practise at the door
Before you enter a room, take a breath, smile and plan your first look. It turns a nervous moment into a calm ritual.
TRY THIS
Pause at the door and breathe.
TIP 34
Practise with a mirror
Practise looking up with a smile and saying “Hello”. It builds familiarity so that real hellos feel easier.
TRY THIS
Do five mirror hellos.
TIP 35
Practise with a friend
Ask a friend to play a stranger and practise a first look and introduction. Ask what felt warm.
TRY THIS
Role-play an introduction.
TIP 36
Review your hellos
At the end of the day, think of one hello that went well and one that felt flat. A short review teaches quickly.
TRY THIS
Reflect for one minute tonight.
TIP 37
Celebrate a warm hello
A warm first look can start a friendship. When you notice a hello that went well, enjoy it.
TRY THIS
Note one good hello today.
TIP 38
Greet the host first
At an event, find the host and greet them with a look and a thank-you. It anchors you in the room, and the host will often introduce you to others.
TRY THIS
Look for the host within your first five minutes.
TIP 39
Greet the person who looks alone
At gatherings, a person standing alone usually hopes someone will say hello. A warm look and a smile as you walk over can make their evening.
TRY THIS
Greet one person who is standing alone.
TIP 40
Keep the second look warm too
A first look is only the start. Come back to a warm look a few minutes later, with a nod or smile, so the person feels you are still glad they are there.
TRY THIS
Offer a second smile and look a few minutes after your first hello.
Easy things to say
When you are stuck, pick one of these. They work in many everyday situations.
GREET
“Hello, I am Sam, it is lovely to meet you.”
NAME
“Nice to meet you, Priya.”
ASK
“How was your journey here?”
THANK
“Thank you for coming today.”
CLOSE
“It was really nice to meet you.”
Your first week
One small action a day. Each day is only a little bigger than the last.
DAY 1
Look up before you greet
DAY 3
Hold a look for three seconds
DAY 6
Ask one friendly question
DAY 7
End with a warm look
Further reading
- What Every BODY Is Saying (Joe Navarro)
- The Definitive Book of Body Language (Allan and Barbara Pease)
- Presence (Amy Cuddy)
The tips above are written in our own words and are general guidance. The books are suggestions for further reading.
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Start freeThese lessons share general learning and everyday ideas. They are not medical or mental health advice. If you feel very anxious, low or unwell, please talk to a doctor or a qualified professional.