LESSON 22 · MAKING EYE CONTACT

The First Hello

Thirty-two ways to make the first hello count, because the first look sets the tone for everything that follows.

A first look is a first promise. Make it warm.

40 tipsEasy things to say7-day plan

40 tips that really help

These ideas come from What Every BODY Is Saying (Joe Navarro), The Definitive Book of Body Language (Allan and Barbara Pease), Presence (Amy Cuddy), and everyday practice. Pick one tip and try it today.

Photo for the tip: A first look is a first promise
TIP 1

A first look is a first promise

Within seconds of meeting, people form an impression, and your look and smile are a large part of it. A warm first look says “I am glad to see you” before a word is spoken.

TRY THIS
Plan your first look: eyes, small smile, then hello.
Photo for the tip: Look before you speak
TIP 2

Look before you speak

Make eye contact and give a small smile, then say your greeting. That half-second of silent welcome lets the other person feel received.

TRY THIS
Look up as you approach, before you say hello.
Photo for the tip: Let the smile arrive with the look
TIP 3

Let the smile arrive with the look

A smile that appears as you meet someone’s eyes feels like a response to them. A smile fixed in place before you look can feel automatic. Let it grow naturally.

TRY THIS
Meet their eyes first, then let your smile arrive.
Photo for the tip: Say their name
TIP 4

Say their name

“Hello, Anna” said with a look feels personal and is easier to remember. Names and eyes work together.

TRY THIS
Use a name with your next greeting.
Photo for the tip: Offer your hand with your eyes
TIP 5

Offer your hand with your eyes

In a handshake, most people look at the hand. Keep your eyes on the person’s eyes and let your hand find theirs. It looks confident and warm.

TRY THIS
Look at the eyes during your next handshake.
Photo for the tip: Keep the first look to about three seconds
TIP 6

Keep the first look to about three seconds

A warm first look of about three seconds feels friendly without being intense. Then glance away softly and return when you speak.

TRY THIS
Count three before you glance away.
Photo for the tip: Do not look at your phone
TIP 7

Do not look at your phone

Pocket your phone before you greet. A glance at a screen in the first seconds spoils the first impression.

TRY THIS
Put your phone away before greeting.
Photo for the tip: Do not look over their shoulder
TIP 8

Do not look over their shoulder

Looking past someone as you greet them tells them you want to be elsewhere. Stay with their face for the whole hello.

TRY THIS
Keep your eyes on their face for the full greeting.
Photo for the tip: Do not rush the hello
TIP 9

Do not rush the hello

A slower greeting feels warmer. Take a breath, look, smile, then speak.

TRY THIS
Slow your hello by one beat.
Photo for the tip: Say your own name clearly
TIP 10

Say your own name clearly

“Hi, I am Sam” with a look makes you easier to remember. Say it slowly and clearly while you look at the person.

TRY THIS
Say your name slowly with a look today.
Photo for the tip: Ask an easy first question
TIP 11

Ask an easy first question

After you greet, a simple question such as “How was your journey?” with a look starts a conversation naturally. Questions take pressure off you.

TRY THIS
Prepare one easy opener for your next introduction.
Photo for the tip: Listen to their name
TIP 12

Listen to their name

When they say their name, look at them and listen. It helps you remember and shows respect.

TRY THIS
Repeat their name once with a look.
Photo for the tip: Scene: walking into a party
TIP 13

Scene: walking into a party

You enter a room and see a group. Look at one friendly face, smile, and approach. You will often be welcomed before you speak.

TRY THIS
Pick the friendliest face and head toward it.
Photo for the tip: Scene: your first day at work
TIP 14

Scene: your first day at work

On day one, greet each new colleague with a look, a smile and your name. People remember the newcomer who looked up and said hello.

TRY THIS
Greet every person you meet in your first week with a look.
Photo for the tip: Scene: meeting a date
TIP 15

Scene: meeting a date

When you see your date, make eye contact, smile and say hello. Let the look linger for a moment. It tells them you are glad they came.

TRY THIS
Smile with your eyes on your next date.
Photo for the tip: Scene: meeting a client
TIP 16

Scene: meeting a client

Stand, look, smile and offer a calm handshake. A steady, warm first look builds trust before any pitch.

TRY THIS
Plan your first look before your next client meeting.
Photo for the tip: Scene: greeting a neighbour
TIP 17

Scene: greeting a neighbour

A neighbour passes you. Look, smile, nod, say “Morning!”. Over months, these small hellos grow into friendly relationships.

TRY THIS
Greet one neighbour with a look this week.
Photo for the tip: Scene: greeting a group
TIP 18

Scene: greeting a group

When joining a group, make a quick look and smile at several people as you say hello. Everyone feels acknowledged.

TRY THIS
Sweep your eyes across the group as you say hello.
Photo for the tip: Scene: arriving late
TIP 19

Scene: arriving late

If you are late, make eye contact, smile and say a brief “Sorry I am late” without over-explaining. A calm look keeps it light.

TRY THIS
Practise a short, calm apology with a look.
Photo for the tip: Scene: greeting someone you know slightly
TIP 20

Scene: greeting someone you know slightly

A look and a name when you see someone you know slightly can turn acquaintances into friends. People remember who remembers them.

TRY THIS
Greet one acquaintance by name this week.
Photo for the tip: If you feel shy
TIP 21

If you feel shy

Use the brow gaze and a small smile. It still reads as warm, and it feels easier than looking straight into both eyes.

TRY THIS
Look at the space between their brows as you greet.
Photo for the tip: If you feel nervous
TIP 22

If you feel nervous

Breathe out slowly, relax your shoulders and smile. A slow breath helps your eyes soften.

TRY THIS
Take one slow exhale before you greet.
Photo for the tip: If you feel tired
TIP 23

If you feel tired

A splash of water and a stretch before an event can freshen your look. Tired eyes feel less welcoming.

TRY THIS
Take a short refresh before you go in.
Photo for the tip: If your first hello felt awkward
TIP 24

If your first hello felt awkward

You have the rest of the conversation to warm things up. A warm look a minute later repairs a stiff start. People forgive a wobbly hello when the next ten minutes are kind.

TRY THIS
Give a warm second look a minute after an awkward start.
Photo for the tip: Greeting on video
TIP 25

Greeting on video

Look at the lens as you say hello and smile. It feels like eye contact to them and sets a warm tone.

TRY THIS
Look at the camera as you greet.
Photo for the tip: Greeting by phone
TIP 26

Greeting by phone

Smile as you say hello. They can hear it in your voice.

TRY THIS
Smile as you answer your next call.
Photo for the tip: Greeting children
TIP 27

Greeting children

Get to their level, look and smile. Children respond to warm eyes more than to words.

TRY THIS
Kneel to greet a child.
Photo for the tip: Greeting elders
TIP 28

Greeting elders

A respectful, warm look and a small smile honour elders. In some cultures a slight bow or nod accompanies it.

TRY THIS
Greet an elder with a gentle look.
Photo for the tip: Greeting across cultures
TIP 29

Greeting across cultures

Learn local greeting customs. Some cultures prefer a brief look with a nod or a bow rather than long eye contact.

TRY THIS
Ask a local colleague about greeting norms.
Photo for the tip: Greeting someone who is upset
TIP 30

Greeting someone who is upset

Offer a gentle look and a soft tone. Do not push or demand eye contact.

TRY THIS
Be quietly kind.
Photo for the tip: Greeting someone who is grieving
TIP 31

Greeting someone who is grieving

A quiet look and a few kind words matter more than anything clever. Be present.

TRY THIS
Say less and look with care.
Photo for the tip: Greeting a stranger kindly
TIP 32

Greeting a stranger kindly

A brief look and a smile at a stranger, such as a shop assistant or a neighbour, is a small kindness. It costs nothing and often brightens both days.

TRY THIS
Offer one stranger a warm look today.
Photo for the tip: Practise at the door
TIP 33

Practise at the door

Before you enter a room, take a breath, smile and plan your first look. It turns a nervous moment into a calm ritual.

TRY THIS
Pause at the door and breathe.
Photo for the tip: Practise with a mirror
TIP 34

Practise with a mirror

Practise looking up with a smile and saying “Hello”. It builds familiarity so that real hellos feel easier.

TRY THIS
Do five mirror hellos.
Photo for the tip: Practise with a friend
TIP 35

Practise with a friend

Ask a friend to play a stranger and practise a first look and introduction. Ask what felt warm.

TRY THIS
Role-play an introduction.
Photo for the tip: Review your hellos
TIP 36

Review your hellos

At the end of the day, think of one hello that went well and one that felt flat. A short review teaches quickly.

TRY THIS
Reflect for one minute tonight.
Photo for the tip: Celebrate a warm hello
TIP 37

Celebrate a warm hello

A warm first look can start a friendship. When you notice a hello that went well, enjoy it.

TRY THIS
Note one good hello today.
Photo for the tip: Greet the host first
TIP 38

Greet the host first

At an event, find the host and greet them with a look and a thank-you. It anchors you in the room, and the host will often introduce you to others.

TRY THIS
Look for the host within your first five minutes.
Photo for the tip: Greet the person who looks alone
TIP 39

Greet the person who looks alone

At gatherings, a person standing alone usually hopes someone will say hello. A warm look and a smile as you walk over can make their evening.

TRY THIS
Greet one person who is standing alone.
Photo for the tip: Keep the second look warm too
TIP 40

Keep the second look warm too

A first look is only the start. Come back to a warm look a few minutes later, with a nod or smile, so the person feels you are still glad they are there.

TRY THIS
Offer a second smile and look a few minutes after your first hello.

Easy things to say

When you are stuck, pick one of these. They work in many everyday situations.

GREET

“Hello, I am Sam, it is lovely to meet you.”

NAME

“Nice to meet you, Priya.”

ASK

“How was your journey here?”

COMPLIMENT

“I love your scarf.”

THANK

“Thank you for coming today.”

CLOSE

“It was really nice to meet you.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Look up before you greet
DAY 2
Smile as you meet
DAY 3
Hold a look for three seconds
DAY 4
Say their name once
DAY 5
Offer a handshake
DAY 6
Ask one friendly question
DAY 7
End with a warm look

Further reading

  • What Every BODY Is Saying (Joe Navarro)
  • The Definitive Book of Body Language (Allan and Barbara Pease)
  • Presence (Amy Cuddy)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

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These lessons share general learning and everyday ideas. They are not medical or mental health advice. If you feel very anxious, low or unwell, please talk to a doctor or a qualified professional.

More lessons in “Making Eye Contact”

Keep going. Small steps every day make a big change.

← Previous: Use Your Eyes to Show InterestNext: Job Interviews and Eye Contact →

  1. What Eye Contact Really Says
  2. Why Looking Away Feels Safer
  3. The Trust Signal in Your Eyes
  4. How Eye Contact Builds Connection
  5. What Science Says About Gaze
  6. Too Little, Too Much, Just Right
  7. Why It Feels Hard, and Why It Gets Easier
  8. Begin With the Space Between the Eyebrows
  9. The Three-Second Rule
  10. Look at the Eyes, Then the Smile
  11. Practise With a Mirror First
  12. Practise With a Pet or a Photo
  13. Hold a Gaze for One More Second
  14. Build Up Slowly Day by Day
  15. Look While Listening, Glance While Thinking
  16. The Triangle Technique
  17. Break Eye Contact the Natural Way
  18. Eye Contact in Groups
  19. Keep Contact When You Are Talking About Yourself
  20. Match the Other Person's Comfort
  21. Use Your Eyes to Show Interest
  22. The First Hello
  23. Job Interviews and Eye Contact
  24. Eye Contact When Saying Sorry
  25. Eye Contact on a Date
  26. Hold Your Gaze When Saying No
  27. Eye Contact When Giving a Speech
  28. Eye Contact With Someone Senior
  29. Look at the Camera, Not the Screen
  30. Set Your Screen Up for Better Contact
  31. Nod and React on Video
  32. Avoid the Wandering Eye Online
  33. Look Present on a Long Call
  34. Build Warmth Through a Lens
  35. Eye Contact Rules Around the World
  36. When Eye Contact Is Hard for Neurodivergent People
  37. Respect Someone Who Avoids Your Gaze
  38. Keep It Gentle, Never Intense
  39. Your Daily Eye Contact Challenge
  40. Make It a Natural Habit
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