LESSON 32 · MAKING EYE CONTACT

Avoid the Wandering Eye Online

Thirty-two ways to stop your eyes wandering online, so everyone feels you are fully present on the call.

Wandering eyes tell people you are elsewhere. Keep your attention in the call.

40 tipsEasy things to say7-day plan

40 tips that really help

These ideas come from What Every BODY Is Saying (Joe Navarro), The Definitive Book of Body Language (Allan and Barbara Pease), Presence (Amy Cuddy), and everyday practice. Pick one tip and try it today.

Photo for the tip: Wandering eyes tell people you are elsewhere
TIP 1

Wandering eyes tell people you are elsewhere

On video, glancing at other windows, your phone or the corner of the screen is easily seen. People notice more than you think, and a wandering gaze can feel dismissive.

TRY THIS
Choose one place to look during a call: the speaker’s face or the lens.
Photo for the tip: Know what pulls your eyes
TIP 2

Know what pulls your eyes

Notifications, your own face, other tabs and your phone are common culprits. Spotting them lets you remove them.

TRY THIS
List your top three eye-pullers.
Photo for the tip: Close the other windows
TIP 3

Close the other windows

Close email, chat and anything else that tempts you. Fewer windows mean fewer wanders.

TRY THIS
Close extras.
Photo for the tip: Silence notifications
TIP 4

Silence notifications

A pop-up pulls your eyes away. Switch on do not disturb.

TRY THIS
Silence.
Photo for the tip: Hide your own face
TIP 5

Hide your own face

Looking at yourself draws your eyes. Hide self-view.

TRY THIS
Hide it.
Photo for the tip: Put your phone away
TIP 6

Put your phone away

A phone in view is a magnet. Put it in another room.

TRY THIS
Move it.
Photo for the tip: Use a single screen
TIP 7

Use a single screen

One screen with the call helps you stay focused. Move other tasks off it.

TRY THIS
Use one.
Photo for the tip: Place the call window near the camera
TIP 8

Place the call window near the camera

Looking close to the lens makes your eyes look more direct.

TRY THIS
Move it up.
Photo for the tip: Make the call window big enough
TIP 9

Make the call window big enough

A tiny window leads to drifting. Make it big enough to engage with.

TRY THIS
Resize.
Photo for the tip: Use speaker view
TIP 10

Use speaker view

View only the active speaker. It reduces visual noise.

TRY THIS
Switch.
Photo for the tip: Take handwritten notes
TIP 11

Take handwritten notes

Notes on paper next to the camera keep your eyes close.

TRY THIS
Use paper.
Photo for the tip: Keep notes near the lens
TIP 12

Keep notes near the lens

Place any notes close to the camera. It looks natural.

TRY THIS
Move them.
Photo for the tip: Do not read emails
TIP 13

Do not read emails

Reading emails during calls is easy to spot. Do it later.

TRY THIS
Wait.
Photo for the tip: Do not scroll
TIP 14

Do not scroll

Scrolling is obvious. Stay on the call.

TRY THIS
Stay.
Photo for the tip: Do not look at the clock
TIP 15

Do not look at the clock

Clock glances show impatience. Put a clock out of sight.

TRY THIS
Hide it.
Photo for the tip: Do not look at the door
TIP 16

Do not look at the door

Distractions in your room draw your eyes. Face a plain wall.

TRY THIS
Face a wall.
Photo for the tip: Clear your space
TIP 17

Clear your space

Remove clutter that tempts you to fiddle.

TRY THIS
Tidy.
Photo for the tip: Face a calm background
TIP 18

Face a calm background

A simple background reduces the urge to look around.

TRY THIS
Choose calm.
Photo for the tip: Close the door
TIP 19

Close the door

Reduce noise and interruptions.

TRY THIS
Close.
Photo for the tip: Tell others you are in a call
TIP 20

Tell others you are in a call

A sign or a word prevents interruptions.

TRY THIS
Tell them.
Photo for the tip: Prepare before the call
TIP 21

Prepare before the call

Know the agenda and your points. It frees your eyes.

TRY THIS
Prepare.
Photo for the tip: Set an intention
TIP 22

Set an intention

Decide “I will give this call full attention”. A clear intention helps.

TRY THIS
Set it.
Photo for the tip: Breathe
TIP 23

Breathe

A slow breath helps you stay present.

TRY THIS
Breathe.
Photo for the tip: Fidget quietly
TIP 24

Fidget quietly

If you need to move, use a stress ball below the frame. Keep your eyes up.

TRY THIS
Use a fidget.
Photo for the tip: Stand sometimes
TIP 25

Stand sometimes

Standing can keep you alert. Use a standing desk or a stack.

TRY THIS
Stand.
Photo for the tip: Take breaks
TIP 26

Take breaks

Long calls need breaks. Look away between sessions.

TRY THIS
Rest.
Photo for the tip: Look at faces
TIP 27

Look at faces

Give attention to each face as they speak. It deepens connection.

TRY THIS
Look at them.
Photo for the tip: Look at the lens
TIP 28

Look at the lens

Look at the lens when you speak.

TRY THIS
Lens.
Photo for the tip: Look kindly at the person speaking
TIP 29

Look kindly at the person speaking

A kind look encourages them.

TRY THIS
Be kind.
Photo for the tip: Notice when you wander
TIP 30

Notice when you wander

Gently bring your eyes back. No scolding.

TRY THIS
Return.
Photo for the tip: Use a reminder
TIP 31

Use a reminder

A sticky note saying “Look here” near the lens helps.

TRY THIS
Add a note.
Photo for the tip: Set rules for yourself
TIP 32

Set rules for yourself

“No phone during calls.” Rules help.

TRY THIS
Make one.
Photo for the tip: Build the habit
TIP 33

Build the habit

Practise on a few calls and it becomes natural.

TRY THIS
Practise.
Photo for the tip: Ask for feedback
TIP 34

Ask for feedback

Ask a colleague if you seem present. Learn.

TRY THIS
Ask.
Photo for the tip: Record a call
TIP 35

Record a call

With permission, watch yourself. See where your eyes go.

TRY THIS
Review.
Photo for the tip: Reward yourself
TIP 36

Reward yourself

After a focused call, take a short break.

TRY THIS
Treat yourself.
Photo for the tip: Use the "one tab" rule
TIP 37

Use the "one tab" rule

Keep only the call and, if needed, a notes document open. With one place to look, your eyes have fewer chances to wander.

TRY THIS
Close everything except the call.
Photo for the tip: Be kind to yourself
TIP 38

Be kind to yourself

Everyone wanders sometimes. Return gently.

TRY THIS
Be gentle.
Photo for the tip: Notice the benefits
TIP 39

Notice the benefits

You will remember more and feel less tired. Notice it.

TRY THIS
Observe.
Photo for the tip: Schedule your wandering
TIP 40

Schedule your wandering

If you know a call will include a long, less relevant section, plan to take notes or stretch quietly rather than drifting. Choosing how to use that time keeps your eyes purposeful.

TRY THIS
Pick a calm activity for the dull parts of your next long call.

Easy things to say

When you are stuck, pick one of these. They work in many everyday situations.

FOCUS

“Sorry, let me close that and focus.”

HONEST

“I got distracted, please repeat that.”

PRESENT

“I am fully here with you.”

PLAN

“I will take notes by hand.”

THANK

“Thank you for your patience.”

CLOSE

“Thanks for having my full attention today.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Close extra tabs
DAY 2
Silence notifications
DAY 3
Put the phone away
DAY 4
Take notes by hand
DAY 5
Look at faces or the lens
DAY 6
Take a breath
DAY 7
Reset when drifting

Further reading

  • What Every BODY Is Saying (Joe Navarro)
  • The Definitive Book of Body Language (Allan and Barbara Pease)
  • Presence (Amy Cuddy)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

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These lessons share general learning and everyday ideas. They are not medical or mental health advice. If you feel very anxious, low or unwell, please talk to a doctor or a qualified professional.

More lessons in “Making Eye Contact”

Keep going. Small steps every day make a big change.

← Previous: Nod and React on VideoNext: Look Present on a Long Call →

  1. What Eye Contact Really Says
  2. Why Looking Away Feels Safer
  3. The Trust Signal in Your Eyes
  4. How Eye Contact Builds Connection
  5. What Science Says About Gaze
  6. Too Little, Too Much, Just Right
  7. Why It Feels Hard, and Why It Gets Easier
  8. Begin With the Space Between the Eyebrows
  9. The Three-Second Rule
  10. Look at the Eyes, Then the Smile
  11. Practise With a Mirror First
  12. Practise With a Pet or a Photo
  13. Hold a Gaze for One More Second
  14. Build Up Slowly Day by Day
  15. Look While Listening, Glance While Thinking
  16. The Triangle Technique
  17. Break Eye Contact the Natural Way
  18. Eye Contact in Groups
  19. Keep Contact When You Are Talking About Yourself
  20. Match the Other Person's Comfort
  21. Use Your Eyes to Show Interest
  22. The First Hello
  23. Job Interviews and Eye Contact
  24. Eye Contact When Saying Sorry
  25. Eye Contact on a Date
  26. Hold Your Gaze When Saying No
  27. Eye Contact When Giving a Speech
  28. Eye Contact With Someone Senior
  29. Look at the Camera, Not the Screen
  30. Set Your Screen Up for Better Contact
  31. Nod and React on Video
  32. Avoid the Wandering Eye Online
  33. Look Present on a Long Call
  34. Build Warmth Through a Lens
  35. Eye Contact Rules Around the World
  36. When Eye Contact Is Hard for Neurodivergent People
  37. Respect Someone Who Avoids Your Gaze
  38. Keep It Gentle, Never Intense
  39. Your Daily Eye Contact Challenge
  40. Make It a Natural Habit
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