LESSON 32 · MAKING EYE CONTACT
Avoid the Wandering Eye Online
Thirty-two ways to stop your eyes wandering online, so everyone feels you are fully present on the call.
Wandering eyes tell people you are elsewhere. Keep your attention in the call.
40 tipsEasy things to say7-day plan
40 tips that really help
These ideas come from What Every BODY Is Saying (Joe Navarro), The Definitive Book of Body Language (Allan and Barbara Pease), Presence (Amy Cuddy), and everyday practice. Pick one tip and try it today.
TIP 1
Wandering eyes tell people you are elsewhere
On video, glancing at other windows, your phone or the corner of the screen is easily seen. People notice more than you think, and a wandering gaze can feel dismissive.
TRY THIS
Choose one place to look during a call: the speaker’s face or the lens.
TIP 2
Know what pulls your eyes
Notifications, your own face, other tabs and your phone are common culprits. Spotting them lets you remove them.
TRY THIS
List your top three eye-pullers.
TIP 3
Close the other windows
Close email, chat and anything else that tempts you. Fewer windows mean fewer wanders.
TIP 4
Silence notifications
A pop-up pulls your eyes away. Switch on do not disturb.
TIP 5
Hide your own face
Looking at yourself draws your eyes. Hide self-view.
TIP 6
Put your phone away
A phone in view is a magnet. Put it in another room.
TIP 7
Use a single screen
One screen with the call helps you stay focused. Move other tasks off it.
TIP 8
Place the call window near the camera
Looking close to the lens makes your eyes look more direct.
TIP 9
Make the call window big enough
A tiny window leads to drifting. Make it big enough to engage with.
TIP 10
Use speaker view
View only the active speaker. It reduces visual noise.
TIP 11
Take handwritten notes
Notes on paper next to the camera keep your eyes close.
TIP 12
Keep notes near the lens
Place any notes close to the camera. It looks natural.
TIP 13
Do not read emails
Reading emails during calls is easy to spot. Do it later.
TIP 14
Do not scroll
Scrolling is obvious. Stay on the call.
TIP 15
Do not look at the clock
Clock glances show impatience. Put a clock out of sight.
TIP 16
Do not look at the door
Distractions in your room draw your eyes. Face a plain wall.
TIP 17
Clear your space
Remove clutter that tempts you to fiddle.
TIP 18
Face a calm background
A simple background reduces the urge to look around.
TIP 19
Close the door
Reduce noise and interruptions.
TIP 20
Tell others you are in a call
A sign or a word prevents interruptions.
TIP 21
Prepare before the call
Know the agenda and your points. It frees your eyes.
TIP 22
Set an intention
Decide “I will give this call full attention”. A clear intention helps.
TIP 23
Breathe
A slow breath helps you stay present.
TIP 24
Fidget quietly
If you need to move, use a stress ball below the frame. Keep your eyes up.
TIP 25
Stand sometimes
Standing can keep you alert. Use a standing desk or a stack.
TIP 26
Take breaks
Long calls need breaks. Look away between sessions.
TIP 27
Look at faces
Give attention to each face as they speak. It deepens connection.
TIP 28
Look at the lens
Look at the lens when you speak.
TIP 29
Look kindly at the person speaking
A kind look encourages them.
TIP 30
Notice when you wander
Gently bring your eyes back. No scolding.
TIP 31
Use a reminder
A sticky note saying “Look here” near the lens helps.
TIP 32
Set rules for yourself
“No phone during calls.” Rules help.
TIP 33
Build the habit
Practise on a few calls and it becomes natural.
TIP 34
Ask for feedback
Ask a colleague if you seem present. Learn.
TIP 35
Record a call
With permission, watch yourself. See where your eyes go.
TIP 36
Reward yourself
After a focused call, take a short break.
TIP 37
Use the "one tab" rule
Keep only the call and, if needed, a notes document open. With one place to look, your eyes have fewer chances to wander.
TRY THIS
Close everything except the call.
TIP 38
Be kind to yourself
Everyone wanders sometimes. Return gently.
TIP 39
Notice the benefits
You will remember more and feel less tired. Notice it.
TIP 40
Schedule your wandering
If you know a call will include a long, less relevant section, plan to take notes or stretch quietly rather than drifting. Choosing how to use that time keeps your eyes purposeful.
TRY THIS
Pick a calm activity for the dull parts of your next long call.
Easy things to say
When you are stuck, pick one of these. They work in many everyday situations.
FOCUS
“Sorry, let me close that and focus.”
HONEST
“I got distracted, please repeat that.”
PRESENT
“I am fully here with you.”
PLAN
“I will take notes by hand.”
THANK
“Thank you for your patience.”
CLOSE
“Thanks for having my full attention today.”
Your first week
One small action a day. Each day is only a little bigger than the last.
DAY 2
Silence notifications
DAY 5
Look at faces or the lens
Further reading
- What Every BODY Is Saying (Joe Navarro)
- The Definitive Book of Body Language (Allan and Barbara Pease)
- Presence (Amy Cuddy)
The tips above are written in our own words and are general guidance. The books are suggestions for further reading.
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Start freeThese lessons share general learning and everyday ideas. They are not medical or mental health advice. If you feel very anxious, low or unwell, please talk to a doctor or a qualified professional.