LESSON 16 · MAKING EYE CONTACT
The Triangle Technique
Thirty easy ways to use the triangle technique, so your eyes move softly between eyes and mouth and look natural.
A soft triangle. Moving looks feel calm.
40 tipsEasy things to say7-day plan
40 tips that really help
These ideas come from What Every BODY Is Saying (Joe Navarro), The Definitive Book of Body Language (Allan and Barbara Pease), Presence (Amy Cuddy), and everyday practice. Pick one tip and try it today.
TIP 1
A soft triangle
The triangle technique moves your gaze gently between one eye, the other eye and the mouth, then back. It keeps you looking at the face without the fixed intensity of staring into both eyes.
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Trace the triangle slowly in a mirror first.
TIP 2
Why it works
A gaze that moves a little feels alive and relaxed, whereas a fixed gaze can feel intense and a darting one nervous. The slow triangle sits in the comfortable middle.
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Aim for slow, small movements.
TIP 3
The route
Left eye for two seconds, right eye for two seconds, then mouth for a moment as they speak, then back to the eyes. The route gives your eyes a gentle task so they do not freeze.
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Practise the route on a portrait.
TIP 4
Keep it small
The movement is tiny, as if your eyes are resting on different spots of a small area. Big sweeps look like scanning.
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Make your movement barely visible.
TIP 5
Keep it slow
Quick flicks look nervous. Aim for the pace of a slow breath out.
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Move your gaze once per breath.
TIP 6
Keep your face soft
A relaxed brow and a hint of a smile make the triangle warm. A tight face makes it clinical.
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Relax your forehead.
TIP 7
Spend more time on the eyes
Eyes carry connection, so return to them often. The mouth is a quick stop.
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Make about two thirds of your looks eye looks.
TIP 8
Use the mouth while they speak
Looking briefly at the mouth while someone talks is natural and helps you follow speech. It does not feel odd to them.
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Glance at the mouth lightly in noisy places.
TIP 9
Return to the eyes at key moments
When something important is said, come back to the eyes. It signals “I am listening closely”.
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Look at the eyes on key lines.
TIP 10
Try the business triangle
In formal settings, keep your gaze between the eyes and the forehead. It looks professional and neutral.
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Use the upper triangle in a meeting.
TIP 11
Try the social triangle
With friends, let your gaze move to the mouth now and then. It feels warm and relaxed.
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Use the full triangle at a café.
TIP 12
Scene: meeting a new colleague
You are introduced to a new colleague. Look at the left eye as you say hello, then to the right, then smile and glance at the mouth as they speak. It feels warm and natural.
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Use the triangle at your next introduction.
TIP 13
Scene: a client call in person
A client explains their needs. Keep a steady triangle while they speak and glance at your notes briefly. They will feel heard.
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Use the triangle in your next client chat.
TIP 14
Scene: a date over coffee
On a date, a soft triangle with a smile feels lovely and unforced. Do not stare.
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Relax and let your eyes wander gently.
TIP 15
Scene: talking to a senior
With a senior person, the upper triangle keeps your look respectful and calm.
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Practise with a manager.
TIP 16
Scene: a child's story
With a child, soft looks and big smiles make the triangle playful.
TIP 17
Practise at the mirror
Look at your own face and trace the triangle for one minute. It builds muscle memory.
TIP 18
Practise with a portrait
Pick a clear portrait photo and trace the triangle for thirty seconds. Safe and private.
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Do it with a photo.
TIP 19
Practise with a pet
Trace the triangle on your pet’s face: eye, eye, nose. They enjoy the attention.
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Look at your pet.
TIP 20
Practise with a friend
Ask a friend to describe how the triangle feels from their side. They will usually say it feels natural.
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Ask for feedback.
TIP 21
Practise on video calls
On calls, move your gaze among faces in a gentle loop. It builds natural movement.
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Loop around the screen.
TIP 22
Practise in low-stakes chats
A chat with a cashier is an easy test. Use the triangle lightly.
TIP 23
Blink naturally
Blinking keeps the gaze soft. Do not hold your eyes wide open.
TIP 24
Breathe
Slow breathing keeps your face relaxed. Breathe out as you move your gaze.
TIP 25
Adjust to the other person
If they look away, you can too. Follow their lead.
TIP 26
Adjust to their reaction
If they seem uncomfortable, ease off or increase your movement. Be sensitive.
TIP 27
Adjust to distance
At close distance, glances may need to be briefer. Give space.
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Step back if needed.
TIP 28
Adjust to the setting
In a noisy place, simpler looks are fine. In a quiet talk, the triangle shines.
TIP 29
Adjust to culture
Check what is respectful in your setting. Some cultures prefer less direct gaze.
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Observe local habits.
TIP 30
Do not obsess
The triangle is a tool, not a rule. Use it as a guide and relax.
TIP 31
Do not fix on one point
Fixed staring on one spot feels intense. Keep moving softly.
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Keep your gaze alive.
TIP 32
Do not scan below the neck
Looking down the body feels uncomfortable. Keep to the face.
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Stay at face level.
TIP 33
Do not look at the forehead
It looks odd. Keep close to the eyes.
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Stay near the eyes.
TIP 34
Use it when nervous
When nerves hit and your eyes want to dart, the triangle gives them a gentle job and steadies you.
TIP 35
Use it when listening
It helps you stay attentive. Combine with nods.
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Listen with soft eyes.
TIP 36
Use it in groups
Spread the triangle across several faces in turn. Each feels seen.
TIP 37
Reflect afterwards
Think about how it felt and what you would adjust. Small reflections make quick progress.
TIP 38
Celebrate ease
When your gaze feels natural and soft, enjoy the feeling.
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Note the feeling.
TIP 39
Troubleshoot: the triangle feels robotic
If you are thinking too hard about the route, stop planning and simply let your eyes rest on the face. The triangle is a training aid, and in time it becomes invisible.
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Drop the route and look softly at the whole face for a minute.
TIP 40
Troubleshoot: you get dizzy
Focusing hard on small movements can feel dizzying. Blink, take a breath and widen your gaze to the whole face for a moment.
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Take a soft-focus break between triangles.
Easy things to say
When you are stuck, pick one of these. They work in many everyday situations.
EYES
“I look at the left eye.”
MOUTH
“Then softly to the mouth.”
Your first week
One small action a day. Each day is only a little bigger than the last.
Further reading
- What Every BODY Is Saying (Joe Navarro)
- The Definitive Book of Body Language (Allan and Barbara Pease)
- Presence (Amy Cuddy)
The tips above are written in our own words and are general guidance. The books are suggestions for further reading.
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Start freeThese lessons share general learning and everyday ideas. They are not medical or mental health advice. If you feel very anxious, low or unwell, please talk to a doctor or a qualified professional.