LESSON 20 · MAKING EYE CONTACT

Match the Other Person's Comfort

Thirty easy ways to match the other person’s comfort, so your eye contact feels safe and kind to them.

Follow their lead. Comfort comes first.

40 tipsEasy things to say7-day plan

40 tips that really help

These ideas come from What Every BODY Is Saying (Joe Navarro), The Definitive Book of Body Language (Allan and Barbara Pease), Presence (Amy Cuddy), and everyday practice. Pick one tip and try it today.

Photo for the tip: Follow their lead
TIP 1

Follow their lead

Everyone has a comfortable amount of eye contact. Some people like steady looks, some prefer more glances away. Watching how the other person behaves tells you how much to offer.

TRY THIS
Notice how long they look at you in the first minute.
Photo for the tip: Watch their pattern
TIP 2

Watch their pattern

If they look at you steadily, you can look steadily too. If they glance away often, do the same. Matching puts people at ease.

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Mirror their rhythm.
Photo for the tip: Watch their body
TIP 3

Watch their body

Leaning back, crossed arms and turned shoulders can signal discomfort. Soften your gaze if you see them.

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Read their body.
Photo for the tip: Watch their face
TIP 4

Watch their face

A tense face or quick glances at you can mean they find the look intense. A relaxed face and smile mean comfort.

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Notice their expression.
Photo for the tip: Watch their feet
TIP 5

Watch their feet

Feet pointing toward you suggest interest. Feet pointing away suggest they may want to leave.

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Glance at their feet.
Photo for the tip: Ease off if they look away
TIP 6

Ease off if they look away

If they break eye contact often, reduce your looks and let your voice do more. Give them space.

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Give them space.
Photo for the tip: Increase if they hold your gaze
TIP 7

Increase if they hold your gaze

If they hold your look and smile, you can hold too. Enjoy the connection.

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Stay with them.
Photo for the tip: Scene: a shy colleague
TIP 8

Scene: a shy colleague

A shy colleague answers your question looking at the table. Soften your look, nod and speak warmly. They will warm up over weeks.

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Be gentle with a shy colleague today.
Photo for the tip: Scene: a nervous interviewee
TIP 9

Scene: a nervous interviewee

If you interview someone nervous, look kindly and smile, with fewer long stares. It helps them show their best.

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Soften your gaze as an interviewer.
Photo for the tip: Scene: a grieving friend
TIP 10

Scene: a grieving friend

A grieving friend may look down. Sit beside them, offer a soft look now and then and let silence be.

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Be quietly present.
Photo for the tip: Scene: an anxious child
TIP 11

Scene: an anxious child

An anxious child may avoid your eyes. Kneel, speak softly and let them look when ready.

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Get to their level.
Photo for the tip: Scene: an older relative
TIP 12

Scene: an older relative

An older relative may prefer gentle looks and a kind voice. Do not stare.

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Be warm and soft.
Photo for the tip: Scene: someone from another culture
TIP 13

Scene: someone from another culture

They may look at you less, as a sign of respect. Take cues from them and stay warm.

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Follow their lead.
Photo for the tip: Be gentle with shy people
TIP 14

Be gentle with shy people

Shy people may find eye contact hard. Use soft, brief looks and a warm voice.

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Be kind.
Photo for the tip: Be gentle with anxious people
TIP 15

Be gentle with anxious people

Anxious people may avoid eyes. Do not demand eye contact. Make them feel safe.

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Stay calm.
Photo for the tip: Be gentle with autistic people
TIP 16

Be gentle with autistic people

Many autistic people find eye contact uncomfortable. Do not insist. Listen to their words and respect their style.

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Accept their way.
Photo for the tip: Be gentle with people in pain
TIP 17

Be gentle with people in pain

In illness or distress, eye contact can feel too much. Offer gentle presence.

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Be soft.
Photo for the tip: Be steady with confident people
TIP 18

Be steady with confident people

People who like strong eye contact will respond to your steady look. Do not be intimidated.

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Look back calmly.
Photo for the tip: Match their distance
TIP 19

Match their distance

People who stand close often like more direct gaze. If they stand further, ease up.

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Mind the distance.
Photo for the tip: Match their energy
TIP 20

Match their energy

Quick, energetic talkers may like quick glances. Slow, thoughtful speakers prefer gentler looks.

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Match their pace.
Photo for the tip: Match their setting
TIP 21

Match their setting

In a noisy room, quick looks are common. In a quiet room, steadier looks work.

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Match the place.
Photo for the tip: Match their mood
TIP 22

Match their mood

If they are upset, soft looks. If they are joyful, bright looks.

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Be responsive.
Photo for the tip: Match their role
TIP 23

Match their role

With a boss, respectful steady looks. With a child, warm playful ones.

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Adapt to role.
Photo for the tip: Ask if unsure
TIP 24

Ask if unsure

If you are unsure, say, “Tell me if I am looking too much.” Honesty is respectful.

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Check in.
Photo for the tip: Offer a choice
TIP 25

Offer a choice

On video, say, “Feel free to look away, I am happy to listen.” It lowers pressure.

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Offer ease.
Photo for the tip: Make it okay
TIP 26

Make it okay

Say, “Take your time” and look gently. People feel safe.

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Be patient.
Photo for the tip: Do not force
TIP 27

Do not force

Never demand “Look at me”. It creates fear. Offer warmth.

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Invite, do not demand.
Photo for the tip: Do not stare
TIP 28

Do not stare

A stare can feel threatening. Keep it soft.

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Blink.
Photo for the tip: Do not judge
TIP 29

Do not judge

Looking away does not mean lying or rudeness. Be curious.

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Be curious.
Photo for the tip: Do not take it personally
TIP 30

Do not take it personally

If someone avoids your eyes, it is often about them.

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Stay kind.
Photo for the tip: Use your voice
TIP 31

Use your voice

If eye contact is limited, a warm voice can bridge the gap.

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Speak warmly.
Photo for the tip: Use your face
TIP 32

Use your face

A smile and open expression connect without long looks.

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Smile.
Photo for the tip: Use your words
TIP 33

Use your words

Say, “I am glad to be talking with you.” Words complement eyes.

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Say it.
Photo for the tip: Use your presence
TIP 34

Use your presence

Sit calmly and listen. Presence is powerful.

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Be present.
Photo for the tip: Learn from experience
TIP 35

Learn from experience

After conversations, notice who preferred what. You will learn patterns.

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Reflect.
Photo for the tip: Practise empathy
TIP 36

Practise empathy

Imagine how the other person feels. It guides your gaze.

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Think of them.
Photo for the tip: Be flexible
TIP 37

Be flexible

Adjust moment by moment. Flexibility is kindness.

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Adapt.
Photo for the tip: Celebrate rapport
TIP 38

Celebrate rapport

When both of you feel comfortable, enjoy it.

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Note the ease.
Photo for the tip: Use the first minute to calibrate
TIP 39

Use the first minute to calibrate

Spend the first minute of a new conversation simply observing how the other person looks, glances away and returns. Treat it as tuning an instrument, then play at their level.

TRY THIS
Pay attention to their eye pattern for sixty seconds before deciding how much to look.
Photo for the tip: Offer a look as an invitation
TIP 40

Offer a look as an invitation

A warm look that can be accepted or declined feels safe. Hold it briefly, smile and let them respond when ready. The invitation style works for shy and confident people alike.

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Offer a look and a smile, then let them choose whether to return it.

Easy things to say

When you are stuck, pick one of these. They work in many everyday situations.

NOTICE

“I watch how they look.”

MATCH

“I match their level.”

SOFTEN

“I soften my gaze.”

EASE

“I give them space.”

ASK

“Is this okay for you?”

CLOSE

“Thanks for talking.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Notice their gaze
DAY 2
Match their level
DAY 3
Soften
DAY 4
Give space
DAY 5
Check in
DAY 6
Adjust
DAY 7
Smile

Further reading

  • What Every BODY Is Saying (Joe Navarro)
  • The Definitive Book of Body Language (Allan and Barbara Pease)
  • Presence (Amy Cuddy)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

More lessons in “Making Eye Contact”

Keep going. Small steps every day make a big change.

← Previous: Keep Contact When You Are Talking About YourselfNext: Use Your Eyes to Show Interest →

  1. What Eye Contact Really Says
  2. Why Looking Away Feels Safer
  3. The Trust Signal in Your Eyes
  4. How Eye Contact Builds Connection
  5. What Science Says About Gaze
  6. Too Little, Too Much, Just Right
  7. Why It Feels Hard, and Why It Gets Easier
  8. Begin With the Space Between the Eyebrows
  9. The Three-Second Rule
  10. Look at the Eyes, Then the Smile
  11. Practise With a Mirror First
  12. Practise With a Pet or a Photo
  13. Hold a Gaze for One More Second
  14. Build Up Slowly Day by Day
  15. Look While Listening, Glance While Thinking
  16. The Triangle Technique
  17. Break Eye Contact the Natural Way
  18. Eye Contact in Groups
  19. Keep Contact When You Are Talking About Yourself
  20. Match the Other Person's Comfort
  21. Use Your Eyes to Show Interest
  22. The First Hello
  23. Job Interviews and Eye Contact
  24. Eye Contact When Saying Sorry
  25. Eye Contact on a Date
  26. Hold Your Gaze When Saying No
  27. Eye Contact When Giving a Speech
  28. Eye Contact With Someone Senior
  29. Look at the Camera, Not the Screen
  30. Set Your Screen Up for Better Contact
  31. Nod and React on Video
  32. Avoid the Wandering Eye Online
  33. Look Present on a Long Call
  34. Build Warmth Through a Lens
  35. Eye Contact Rules Around the World
  36. When Eye Contact Is Hard for Neurodivergent People
  37. Respect Someone Who Avoids Your Gaze
  38. Keep It Gentle, Never Intense
  39. Your Daily Eye Contact Challenge
  40. Make It a Natural Habit
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