LESSON 23 · HOW TO START A CONVERSATION

Put the Phone Away Completely

Thirty-two easy ways to put the phone away completely, so your presence becomes a gift that people remember.

A phone on the table is a third person. Remove it and connection grows.

30 tipsEasy things to say7-day plan

30 tips that really help

These ideas come from The Fine Art of Small Talk (Debra Fine), How to Talk to Anyone (Leil Lowndes), We Need to Talk (Celeste Headlee), and everyday practice. Pick one tip and try it today.

Photo for the tip: Phones weaken conversation
TIP 1

Phones weaken conversation

Studies show that even a phone on the table lowers feelings of closeness and the depth of conversation. Removing it is a powerful, free kindness.

TRY THIS
Try it.
Photo for the tip: Put it away, not just face-down
TIP 2

Put it away, not just face-down

A phone in your pocket or bag is better than one on the table. Out of sight is out of mind.

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Hide it.
Photo for the tip: Silence notifications
TIP 3

Silence notifications

Sounds and buzzes pull attention. Turn on do not disturb for the time you spend together.

TRY THIS
Silence it.
Photo for the tip: Say it kindly
TIP 4

Say it kindly

Say, I am putting my phone away so I can give you my full attention. This shows respect without judging them.

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Say it.
Photo for the tip: Invite them to join you
TIP 5

Invite them to join you

Suggest everyone put phones in a pile or bag. Shared rituals feel fun.

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Suggest it.
Photo for the tip: Explain emergencies
TIP 6

Explain emergencies

If you need to be reachable, say so once, and check only quickly. Honesty keeps trust.

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Be honest.
Photo for the tip: Use phone-free zones
TIP 7

Use phone-free zones

Meals, walks and bedtime talks can be phone-free. Regular zones build habit.

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Make zones.
Photo for the tip: Resist the urge to check
TIP 8

Resist the urge to check

The urge passes in a minute or two. Breathe and look at them.

TRY THIS
Breathe.
Photo for the tip: Find other things to do with your hands
TIP 9

Find other things to do with your hands

Hold a cup, a pen or a coaster if you feel fidgety. Hands need a job.

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Hold something.
Photo for the tip: Notice the difference
TIP 10

Notice the difference

After a phone-free chat, notice the depth and warmth. Remember it.

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Reflect.
Photo for the tip: Be patient with others
TIP 11

Be patient with others

If a friend checks their phone, do not shame them. Lead by example.

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Be kind.
Photo for the tip: Thank people who put theirs away
TIP 12

Thank people who put theirs away

Gratitude encourages the habit. Say, I love that we are screen-free.

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Thank them.
Photo for the tip: Script: putting away
TIP 13

Script: putting away

I will put my phone away so I can really listen. Say it warmly.

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Use it.
Photo for the tip: Script: inviting
TIP 14

Script: inviting

Shall we all put our phones in the middle and chat? Say it lightly.

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Use it.
Photo for the tip: Script: quick check
TIP 15

Script: quick check

Do you mind if I check one quick thing and then put it away? Say it politely.

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Use it.
Photo for the tip: Script: gratitude
TIP 16

Script: gratitude

I love that we are phone-free, it feels so different. Say it sincerely.

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Use it.
Photo for the tip: Script: closing
TIP 17

Script: closing

That was a real conversation, thank you. Say it gently.

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Use it.
Photo for the tip: Mistake: placing the phone face-up on the table
TIP 18

Mistake: placing the phone face-up on the table

It signals you may leave at any time, so hide it.

TRY THIS
Hide it.
Photo for the tip: Mistake: checking it just once
TIP 19

Mistake: checking it just once

One check often becomes ten, so set aside a clear block.

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Stay firm.
Photo for the tip: Mistake: lecturing others about phones
TIP 20

Mistake: lecturing others about phones

Lectures push people away, so lead by example.

TRY THIS
Be kind.
Photo for the tip: Mistake: using the phone to escape awkwardness
TIP 21

Mistake: using the phone to escape awkwardness

Awkward moments pass, so breathe and stay with the person.

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Stay present.
Photo for the tip: Mistake: being half there
TIP 22

Mistake: being half there

Partial attention feels like none, so give full attention or say you are busy.

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Choose one.
Photo for the tip: Troubleshoot: when you work from your phone
TIP 23

Troubleshoot: when you work from your phone

Tell them you are available for emergencies only and check at set times. Be clear.

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Set times.
Photo for the tip: Troubleshoot: when a friend keeps scrolling
TIP 24

Troubleshoot: when a friend keeps scrolling

Gently say, shall we put them away for a bit? Keep it friendly.

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Suggest kindly.
Photo for the tip: Troubleshoot: when you feel anxious without it
TIP 25

Troubleshoot: when you feel anxious without it

Start with ten minutes and build up. Anxiety fades with practice.

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Build slowly.
Photo for the tip: Troubleshoot: when you use it for photos
TIP 26

Troubleshoot: when you use it for photos

Take photos first, then put it away. Capture and then be present.

TRY THIS
Snap then stop.
Photo for the tip: Troubleshoot: when it is a group event
TIP 27

Troubleshoot: when it is a group event

Suggest a basket for phones. Make it a game.

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Make it fun.
Photo for the tip: Drill: a phone-free meal
TIP 28

Drill: a phone-free meal

Share one meal this week with phones out of sight. Notice the difference.

TRY THIS
Try it.
Photo for the tip: Drill: ten-minute challenge
TIP 29

Drill: ten-minute challenge

Spend ten minutes of your next chat with your phone in another room. Repeat.

TRY THIS
Try it.
Photo for the tip: Drill: set a daily phone-free hour
TIP 30

Drill: set a daily phone-free hour

Choose one hour each day without your phone for people. Guard it.

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Set it.

Easy things to say

When you are stuck, pick one of these. They work in many everyday friendships.

SILENCE

“I will put my phone away.”

EXPLAIN

“I want to give you my full attention.”

ASK

“Do you mind if I check one thing?”

THANK

“Thanks for putting yours away too.”

SHARE

“This is so nice without screens.”

CLOSE

“That was a real conversation.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Silence it
DAY 2
Put it out of sight
DAY 3
Tell them kindly
DAY 4
Use a phone-free ritual
DAY 5
Resist the urge
DAY 6
Notice the difference
DAY 7
Enjoy

Further reading

  • The Fine Art of Small Talk (Debra Fine)
  • How to Talk to Anyone (Leil Lowndes)
  • We Need to Talk (Celeste Headlee)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

More lessons in “How to Start a Conversation”

Keep going. Small steps every day make a big change.

← Previous: Listen With the Goal of UnderstandingNext: Nod, Smile and Say Mm-Hm →

  1. Ten Easy Openers for Any Situation
  2. The Weather, the Venue, the Day
  3. Ask What Brought Them Here
  4. The Question That Beats How Are You
  5. Use Your Surroundings
  6. Share a Small Observation
  7. Start With a Compliment on Choice, Not Looks
  8. Open Questions vs Closed Questions
  9. The Follow-Up Question Habit
  10. Ask About Their Story, Not Their Job Title
  11. Ask About Their Weekend Plans
  12. Ask Their Opinion on Something Light
  13. Ask About Passions and Hobbies
  14. Questions to Avoid on a First Chat
  15. The Ping-Pong Rule of Conversation
  16. Give Back as Much as You Ask
  17. Find Common Ground Fast
  18. Use Their Last Words to Continue
  19. Share Opinions and Stories Gently
  20. Move From Small Talk to Meaningful Talk
  21. Add a Little Humour
  22. Listen With the Goal of Understanding
  23. Put the Phone Away Completely
  24. Nod, Smile and Say Mm-Hm
  25. Reflect Back What You Heard
  26. Do Not Plan Your Reply Early
  27. Let Silence Breathe
  28. Remember Details and Bring Them Back
  29. What to Do When the Chat Dies
  30. When Your Mind Goes Blank
  31. When You Disagree
  32. When They Are Shy Too
  33. When Someone Talks Too Much
  34. Recover From a Silly Comment
  35. Join a Group Conversation Smoothly
  36. Start a Chat With a Colleague
  37. Start a Chat With a Neighbour
  38. Exit Lines That Never Offend
  39. Say Goodbye and Plan to Meet Again
  40. Your Daily Conversation Practice
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