LESSON 29 · HOW TO START A CONVERSATION

What to Do When the Chat Dies

Thirty-two easy ways to know what to do when the chat dies, so a quiet moment never feels like a crash.

Every chat has quiet moments. You can restart gently.

30 tipsEasy things to say7-day plan

30 tips that really help

These ideas come from The Fine Art of Small Talk (Debra Fine), How to Talk to Anyone (Leil Lowndes), We Need to Talk (Celeste Headlee), and everyday practice. Pick one tip and try it today.

Photo for the tip: Dying chats are normal
TIP 1

Dying chats are normal

Every conversation has dips. They do not mean you are boring; they mean topics ran out for the moment.

TRY THIS
Stay calm.
Photo for the tip: Pause and breathe
TIP 2

Pause and breathe

Take one slow breath and smile. This keeps you calm and gives you time.

TRY THIS
Breathe.
Photo for the tip: Return to an earlier topic
TIP 3

Return to an earlier topic

Say, going back to what you said about your trip… Old threads are a gold mine.

TRY THIS
Go back.
Photo for the tip: Ask a new question
TIP 4

Ask a new question

Try, what are you up to this weekend? or any good films lately? Light questions restart talk.

TRY THIS
Ask.
Photo for the tip: Comment on the surroundings
TIP 5

Comment on the surroundings

Say, I love the light in here. Shared surroundings are easy topics.

TRY THIS
Notice.
Photo for the tip: Share a small story
TIP 6

Share a small story

Offer a short story from your week and ask if they have something similar. Stories invite stories.

TRY THIS
Share.
Photo for the tip: Use a question list
TIP 7

Use a question list

Keep a few questions in mind: travel, food, hobbies, weekend. Pick one.

TRY THIS
Prepare.
Photo for the tip: Ask for a recommendation
TIP 8

Ask for a recommendation

Say, do you know any good place to eat nearby? People love giving tips.

TRY THIS
Ask.
Photo for the tip: Offer a compliment on a choice
TIP 9

Offer a compliment on a choice

Say, I like your coat, where is it from? Easy and warm.

TRY THIS
Compliment.
Photo for the tip: Introduce someone else
TIP 10

Introduce someone else

Bring in a third person to refresh. Say, have you met Sam?

TRY THIS
Introduce.
Photo for the tip: Accept the natural end
TIP 11

Accept the natural end

Some chats are meant to end. Smile and exit gracefully.

TRY THIS
Close kindly.
Photo for the tip: Plan to meet again
TIP 12

Plan to meet again

If you enjoyed it, suggest another time. Leave on a high.

TRY THIS
Plan.
Photo for the tip: Script: restart
TIP 13

Script: restart

By the way, have you seen any good films lately? Say it lightly.

TRY THIS
Use it.
Photo for the tip: Script: return
TIP 14

Script: return

Going back to what you said about your trip, I would love to hear more. Say it warmly.

TRY THIS
Use it.
Photo for the tip: Script: recommendation
TIP 15

Script: recommendation

Do you know any good places to eat around here? Say it brightly.

TRY THIS
Use it.
Photo for the tip: Script: exit
TIP 16

Script: exit

It was lovely chatting, I am going to say hello to a few others. Say it kindly.

TRY THIS
Use it.
Photo for the tip: Script: closing
TIP 17

Script: closing

Talk soon, I really enjoyed our chat. Say it sincerely.

TRY THIS
Use it.
Photo for the tip: Mistake: panicking
TIP 18

Mistake: panicking

Panic makes silence feel worse, so breathe.

TRY THIS
Breathe.
Photo for the tip: Mistake: apologising for silence
TIP 19

Mistake: apologising for silence

Sorry makes it awkward, so just move on.

TRY THIS
Skip sorry.
Photo for the tip: Mistake: rambling to fill the gap
TIP 20

Mistake: rambling to fill the gap

Chatter makes the silence louder, so ask a calm question.

TRY THIS
Ask.
Photo for the tip: Mistake: checking your phone
TIP 21

Mistake: checking your phone

It tells them you are done, so stay present.

TRY THIS
Look up.
Photo for the tip: Mistake: blaming yourself
TIP 22

Mistake: blaming yourself

Chats fade for many reasons, so be gentle with yourself.

TRY THIS
Be kind.
Photo for the tip: Troubleshoot: when no topic comes to mind
TIP 23

Troubleshoot: when no topic comes to mind

Ask about their weekend, food or travel plans. One of these will work.

TRY THIS
Use safe topics.
Photo for the tip: Troubleshoot: when they seem done
TIP 24

Troubleshoot: when they seem done

Smile and say it was nice talking, then move on. Respect their energy.

TRY THIS
Exit kindly.
Photo for the tip: Troubleshoot: when you are both shy
TIP 25

Troubleshoot: when you are both shy

Name it lightly: we are both a bit shy, aren’t we? Humour breaks the spell.

TRY THIS
Be honest.
Photo for the tip: Troubleshoot: when the topic ran out in a meeting
TIP 26

Troubleshoot: when the topic ran out in a meeting

Ask about next steps or weekend plans. Light shifts work.

TRY THIS
Shift lightly.
Photo for the tip: Troubleshoot: when you want to keep going
TIP 27

Troubleshoot: when you want to keep going

Say, tell me more about that earlier thing. Return to a spark.

TRY THIS
Return to a spark.
Photo for the tip: Drill: write five restart questions
TIP 28

Drill: write five restart questions

Write five restart questions and memorise two. Use one this week.

TRY THIS
Write.
Photo for the tip: Drill: practise a graceful exit
TIP 29

Drill: practise a graceful exit

Practise an exit line aloud three times. Make it natural.

TRY THIS
Practise.
Photo for the tip: Drill: use a quiet moment
TIP 30

Drill: use a quiet moment

At your next quiet moment count to five, breathe and smile before speaking. Notice.

TRY THIS
Try it.

Easy things to say

When you are stuck, pick one of these. They work in many everyday friendships.

RESTART

“By the way, have you seen any good films lately?”

OBSERVE

“Look at those clouds.”

RETURN

“Going back to what you said earlier…”

ASK

“What are you up to this weekend?”

EXIT

“It was lovely chatting, I will say hello to others.”

CLOSE

“Talk soon.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Pause and breathe
DAY 2
Smile
DAY 3
Return to an earlier topic
DAY 4
Ask a new question
DAY 5
Comment on the room
DAY 6
Offer a story
DAY 7
Exit kindly

Further reading

  • The Fine Art of Small Talk (Debra Fine)
  • How to Talk to Anyone (Leil Lowndes)
  • We Need to Talk (Celeste Headlee)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

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These lessons share general learning and everyday ideas. They are not medical or mental health advice. If you feel very anxious, low or unwell, please talk to a doctor or a qualified professional.

More lessons in “How to Start a Conversation”

Keep going. Small steps every day make a big change.

← Previous: Remember Details and Bring Them BackNext: When Your Mind Goes Blank →

  1. Ten Easy Openers for Any Situation
  2. The Weather, the Venue, the Day
  3. Ask What Brought Them Here
  4. The Question That Beats How Are You
  5. Use Your Surroundings
  6. Share a Small Observation
  7. Start With a Compliment on Choice, Not Looks
  8. Open Questions vs Closed Questions
  9. The Follow-Up Question Habit
  10. Ask About Their Story, Not Their Job Title
  11. Ask About Their Weekend Plans
  12. Ask Their Opinion on Something Light
  13. Ask About Passions and Hobbies
  14. Questions to Avoid on a First Chat
  15. The Ping-Pong Rule of Conversation
  16. Give Back as Much as You Ask
  17. Find Common Ground Fast
  18. Use Their Last Words to Continue
  19. Share Opinions and Stories Gently
  20. Move From Small Talk to Meaningful Talk
  21. Add a Little Humour
  22. Listen With the Goal of Understanding
  23. Put the Phone Away Completely
  24. Nod, Smile and Say Mm-Hm
  25. Reflect Back What You Heard
  26. Do Not Plan Your Reply Early
  27. Let Silence Breathe
  28. Remember Details and Bring Them Back
  29. What to Do When the Chat Dies
  30. When Your Mind Goes Blank
  31. When You Disagree
  32. When They Are Shy Too
  33. When Someone Talks Too Much
  34. Recover From a Silly Comment
  35. Join a Group Conversation Smoothly
  36. Start a Chat With a Colleague
  37. Start a Chat With a Neighbour
  38. Exit Lines That Never Offend
  39. Say Goodbye and Plan to Meet Again
  40. Your Daily Conversation Practice
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