LESSON 18 · HOW TO START A CONVERSATION

Use Their Last Words to Continue

Thirty-two easy ways to use their last words to continue, the simplest trick for never running out of things to say.

Their last words are your next line. Pick one and pass it back.

30 tipsEasy things to say7-day plan

30 tips that really help

These ideas come from The Fine Art of Small Talk (Debra Fine), How to Talk to Anyone (Leil Lowndes), We Need to Talk (Celeste Headlee), and everyday practice. Pick one tip and try it today.

Photo for the tip: The trick in one sentence
TIP 1

The trick in one sentence

Take the last few words they said, repeat them with interest and let the other person carry on. It keeps a chat moving without any effort.

TRY THIS
Try it.
Photo for the tip: Listen to the end of the sentence
TIP 2

Listen to the end of the sentence

You can only echo what you hear fully. Wait for them to finish before you reply.

TRY THIS
Listen first.
Photo for the tip: Pick the most interesting word
TIP 3

Pick the most interesting word

Choose the word with the most feeling or detail, like Spain or exhausted. That word is a doorway.

TRY THIS
Pick one.
Photo for the tip: Repeat it with a warm tone
TIP 4

Repeat it with a warm tone

Say, Spain? with a smile and curiosity. A gentle echo invites more.

TRY THIS
Echo it.
Photo for the tip: Add a small question
TIP 5

Add a small question

Say, Spain, what was it like? A tiny question after the echo makes it easy to answer.

TRY THIS
Add one.
Photo for the tip: Echo feelings too
TIP 6

Echo feelings too

If they say they were exhausted, say, exhausted? That sounds like a hard week. Feelings echo shows care.

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Reflect feeling.
Photo for the tip: Use it when your mind goes blank
TIP 7

Use it when your mind goes blank

If you have no idea what to say, echo their last words. It is a safe reset.

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Use it as a rescue.
Photo for the tip: Do not overdo it
TIP 8

Do not overdo it

Echo gently once or twice. Constant echoing sounds odd.

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Use it lightly.
Photo for the tip: Add your own thought sometimes
TIP 9

Add your own thought sometimes

After an echo, add a short comment like I have always wanted to go. This balances the chat.

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Add a line.
Photo for the tip: Use curiosity words
TIP 10

Use curiosity words

Say, tell me more about that or what was that like? These phrases follow their words naturally.

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Use them.
Photo for the tip: Watch their face
TIP 11

Watch their face

If they light up, keep following the topic. If they look away, move on.

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Read them.
Photo for the tip: Practise on easy chats
TIP 12

Practise on easy chats

Try it with a barista or a neighbour first. Low-risk practice builds ease.

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Practise.
Photo for the tip: Script: echo
TIP 13

Script: echo

A trip to Spain, that sounds lovely, what was it like? Say it warmly.

TRY THIS
Use it.
Photo for the tip: Script: feeling
TIP 14

Script: feeling

Exhausted? That sounds like a long week, are you okay? Say it gently.

TRY THIS
Use it.
Photo for the tip: Script: tell me more
TIP 15

Script: tell me more

Tell me more about that, I would love to hear. Say it kindly.

TRY THIS
Use it.
Photo for the tip: Script: share
TIP 16

Script: share

I have always wanted to go there, what did you love most? Say it brightly.

TRY THIS
Use it.
Photo for the tip: Script: closing
TIP 17

Script: closing

It sounds like a dream, thanks for telling me. Say it sincerely.

TRY THIS
Use it.
Photo for the tip: Mistake: repeating word for word like a parrot
TIP 18

Mistake: repeating word for word like a parrot

Exact copying sounds strange, so echo just a key word or two with a question.

TRY THIS
Echo lightly.
Photo for the tip: Mistake: interrupting before they finish
TIP 19

Mistake: interrupting before they finish

You may miss the best part, so wait for the full sentence.

TRY THIS
Wait.
Photo for the tip: Mistake: echoing in a flat voice
TIP 20

Mistake: echoing in a flat voice

A flat tone sounds bored, so add warmth and curiosity to your voice.

TRY THIS
Warm up.
Photo for the tip: Mistake: echoing negative words with judgement
TIP 21

Mistake: echoing negative words with judgement

Echoing can sound critical, so keep your tone kind and curious.

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Stay gentle.
Photo for the tip: Mistake: only echoing and never sharing
TIP 22

Mistake: only echoing and never sharing

Balance echoes with small shares, so the chat feels two-way.

TRY THIS
Share too.
Photo for the tip: Troubleshoot: when they give very short answers
TIP 23

Troubleshoot: when they give very short answers

Echo and add a gentle second question, or try a new topic. Some need time.

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Be patient.
Photo for the tip: Troubleshoot: when you echo and they go silent
TIP 24

Troubleshoot: when you echo and they go silent

Smile and give them a moment to think. Silence is fine.

TRY THIS
Wait kindly.
Photo for the tip: Troubleshoot: when you forget the last words
TIP 25

Troubleshoot: when you forget the last words

Say, sorry, I was lost in thought, what was that? Honesty is fine.

TRY THIS
Be honest.
Photo for the tip: Troubleshoot: when it feels awkward
TIP 26

Troubleshoot: when it feels awkward

Practise with a friend until it feels natural. Awkwardness fades with repetition.

TRY THIS
Rehearse.
Photo for the tip: Troubleshoot: when talking in another language
TIP 27

Troubleshoot: when talking in another language

Echo the key word you understand and ask them to explain. People enjoy helping.

TRY THIS
Ask for help.
Photo for the tip: Drill: five echoes a day
TIP 28

Drill: five echoes a day

Use five gentle echoes in conversations today. Tick each.

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Count.
Photo for the tip: Drill: echo and ask
TIP 29

Drill: echo and ask

Practise echo plus a question in a mirror. Say it five times.

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Practise.
Photo for the tip: Drill: review your chats
TIP 30

Drill: review your chats

After a chat note one word you could have followed. Use it next time.

TRY THIS
Reflect.

Easy things to say

When you are stuck, pick one of these. They work in many everyday friendships.

ECHO

“A trip to Spain, that sounds lovely.”

ASK

“What was your favourite part?”

WONDER

“Did you try the local food?”

SHARE

“I have always wanted to go.”

THANK

“Thanks for telling me.”

CLOSE

“It sounds like a dream.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Listen to the end
DAY 2
Pick the last words
DAY 3
Repeat them softly
DAY 4
Add a question
DAY 5
Wait
DAY 6
Follow the answer
DAY 7
Share a link

Further reading

  • The Fine Art of Small Talk (Debra Fine)
  • How to Talk to Anyone (Leil Lowndes)
  • We Need to Talk (Celeste Headlee)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

More lessons in “How to Start a Conversation”

Keep going. Small steps every day make a big change.

← Previous: Find Common Ground FastNext: Share Opinions and Stories Gently →

  1. Ten Easy Openers for Any Situation
  2. The Weather, the Venue, the Day
  3. Ask What Brought Them Here
  4. The Question That Beats How Are You
  5. Use Your Surroundings
  6. Share a Small Observation
  7. Start With a Compliment on Choice, Not Looks
  8. Open Questions vs Closed Questions
  9. The Follow-Up Question Habit
  10. Ask About Their Story, Not Their Job Title
  11. Ask About Their Weekend Plans
  12. Ask Their Opinion on Something Light
  13. Ask About Passions and Hobbies
  14. Questions to Avoid on a First Chat
  15. The Ping-Pong Rule of Conversation
  16. Give Back as Much as You Ask
  17. Find Common Ground Fast
  18. Use Their Last Words to Continue
  19. Share Opinions and Stories Gently
  20. Move From Small Talk to Meaningful Talk
  21. Add a Little Humour
  22. Listen With the Goal of Understanding
  23. Put the Phone Away Completely
  24. Nod, Smile and Say Mm-Hm
  25. Reflect Back What You Heard
  26. Do Not Plan Your Reply Early
  27. Let Silence Breathe
  28. Remember Details and Bring Them Back
  29. What to Do When the Chat Dies
  30. When Your Mind Goes Blank
  31. When You Disagree
  32. When They Are Shy Too
  33. When Someone Talks Too Much
  34. Recover From a Silly Comment
  35. Join a Group Conversation Smoothly
  36. Start a Chat With a Colleague
  37. Start a Chat With a Neighbour
  38. Exit Lines That Never Offend
  39. Say Goodbye and Plan to Meet Again
  40. Your Daily Conversation Practice
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