LESSON 19 · HOW TO START A CONVERSATION

Share Opinions and Stories Gently

Thirty-two easy ways to share opinions and stories gently, so you add colour to chats without taking over.

Share lightly and leave room. A gentle share invites theirs.

30 tipsEasy things to say7-day plan

30 tips that really help

These ideas come from The Fine Art of Small Talk (Debra Fine), How to Talk to Anyone (Leil Lowndes), We Need to Talk (Celeste Headlee), and everyday practice. Pick one tip and try it today.

Photo for the tip: Why gentle sharing works
TIP 1

Why gentle sharing works

People like those who share, but not those who dominate. A short, soft share makes you real without taking the stage.

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Share softly.
Photo for the tip: Listen first
TIP 2

Listen first

Hear their view before you share yours. It shows respect and helps you share something relevant.

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Listen.
Photo for the tip: Use soft starters
TIP 3

Use soft starters

Say, in my experience, or for me, or I wonder if. These openers make opinions sound kind rather than final.

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Use them.
Photo for the tip: Share an opinion lightly
TIP 4

Share an opinion lightly

Say, I quite like it, but I know tastes differ. You can hold a view and stay open.

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Stay open.
Photo for the tip: Keep stories under a minute
TIP 5

Keep stories under a minute

Short stories are easy to enjoy. Long ones lose people.

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Be brief.
Photo for the tip: Start with the point
TIP 6

Start with the point

Begin with what the story is about, then add two or three details. Clear stories land.

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Lead with the point.
Photo for the tip: Share a feeling, not only facts
TIP 7

Share a feeling, not only facts

Say, I was so nervous. Feelings make stories human.

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Add feeling.
Photo for the tip: Invite their view
TIP 8

Invite their view

After your share, ask, what do you think? This turns your share into a shared moment.

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Ask.
Photo for the tip: Match their level of depth
TIP 9

Match their level of depth

If they share lightly, do not go very deep. Match their pace.

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Match them.
Photo for the tip: Respect different views
TIP 10

Respect different views

Say, that is a different view, tell me more. Differences make chats interesting.

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Be curious.
Photo for the tip: Avoid giving advice unasked
TIP 11

Avoid giving advice unasked

Say, would you like a suggestion? Many people only want to be heard.

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Ask first.
Photo for the tip: Stop before they fade
TIP 12

Stop before they fade

Watch their eyes. If they drift, wrap up with a question.

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Read them.
Photo for the tip: Script: soft opinion
TIP 13

Script: soft opinion

In my experience, it can be tricky at first. Say it kindly.

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Use it.
Photo for the tip: Script: story
TIP 14

Script: story

Can I tell you a quick story about that? Say it lightly.

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Use it.
Photo for the tip: Script: feeling
TIP 15

Script: feeling

I felt so nervous the first time, did you? Say it warmly.

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Use it.
Photo for the tip: Script: invite
TIP 16

Script: invite

What do you think about it? I would love your view. Say it with interest.

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Use it.
Photo for the tip: Script: closing
TIP 17

Script: closing

Thanks for hearing me out, I love your view too. Say it sincerely.

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Use it.
Photo for the tip: Mistake: stating opinions as facts
TIP 18

Mistake: stating opinions as facts

Hard statements close the chat, so use soft starters like I think.

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Soften.
Photo for the tip: Mistake: telling long stories without pausing
TIP 19

Mistake: telling long stories without pausing

Pauses let them join in, so check in often.

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Pause.
Photo for the tip: Mistake: correcting people
TIP 20

Mistake: correcting people

Correcting feels rude, so ask instead how they see it.

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Be curious.
Photo for the tip: Mistake: sharing strong views with strangers
TIP 21

Mistake: sharing strong views with strangers

Strong views can divide, so wait until trust grows.

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Go slowly.
Photo for the tip: Mistake: making every story about you
TIP 22

Mistake: making every story about you

Balance matters, so relate your story to their topic.

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Stay relevant.
Photo for the tip: Troubleshoot: when they disagree
TIP 23

Troubleshoot: when they disagree

Say, interesting, I see it differently, tell me why. Stay curious and calm.

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Stay warm.
Photo for the tip: Troubleshoot: when your story gets no reaction
TIP 24

Troubleshoot: when your story gets no reaction

Smile, wrap up and ask a question. Not every story lands.

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Move on.
Photo for the tip: Troubleshoot: when you feel shy about sharing
TIP 25

Troubleshoot: when you feel shy about sharing

Start with tiny shares like a favourite food. Build up.

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Start small.
Photo for the tip: Troubleshoot: when the topic gets heated
TIP 26

Troubleshoot: when the topic gets heated

Take a breath and say, let us agree to differ, shall we talk about something lighter? Keep peace.

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Redirect.
Photo for the tip: Troubleshoot: when culture limits opinions
TIP 27

Troubleshoot: when culture limits opinions

Share opinions on food, places and experiences rather than private views. Respect norms.

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Adapt.
Photo for the tip: Drill: one gentle share per chat
TIP 28

Drill: one gentle share per chat

Make one soft opinion or short story in every chat today. Notice reactions.

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Try.
Photo for the tip: Drill: practise soft starters
TIP 29

Drill: practise soft starters

Write five soft starters and say them aloud. Use one.

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Practise.
Photo for the tip: Drill: time your story
TIP 30

Drill: time your story

Time a favourite story and trim it to under a minute. Practise.

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Time it.

Easy things to say

When you are stuck, pick one of these. They work in many everyday friendships.

SHARE

“I felt the same when I started.”

SOFTEN

“In my experience, it can be tricky.”

INVITE

“What was it like for you?”

STORY

“Let me tell you quickly what happened.”

THANK

“Thanks for hearing me out.”

CLOSE

“I love hearing your view.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Listen first
DAY 2
Use soft starters
DAY 3
Keep stories short
DAY 4
Invite their view
DAY 5
Respect differences
DAY 6
Share feelings
DAY 7
Stop in time

Further reading

  • The Fine Art of Small Talk (Debra Fine)
  • How to Talk to Anyone (Leil Lowndes)
  • We Need to Talk (Celeste Headlee)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

More lessons in “How to Start a Conversation”

Keep going. Small steps every day make a big change.

← Previous: Use Their Last Words to ContinueNext: Move From Small Talk to Meaningful Talk →

  1. Ten Easy Openers for Any Situation
  2. The Weather, the Venue, the Day
  3. Ask What Brought Them Here
  4. The Question That Beats How Are You
  5. Use Your Surroundings
  6. Share a Small Observation
  7. Start With a Compliment on Choice, Not Looks
  8. Open Questions vs Closed Questions
  9. The Follow-Up Question Habit
  10. Ask About Their Story, Not Their Job Title
  11. Ask About Their Weekend Plans
  12. Ask Their Opinion on Something Light
  13. Ask About Passions and Hobbies
  14. Questions to Avoid on a First Chat
  15. The Ping-Pong Rule of Conversation
  16. Give Back as Much as You Ask
  17. Find Common Ground Fast
  18. Use Their Last Words to Continue
  19. Share Opinions and Stories Gently
  20. Move From Small Talk to Meaningful Talk
  21. Add a Little Humour
  22. Listen With the Goal of Understanding
  23. Put the Phone Away Completely
  24. Nod, Smile and Say Mm-Hm
  25. Reflect Back What You Heard
  26. Do Not Plan Your Reply Early
  27. Let Silence Breathe
  28. Remember Details and Bring Them Back
  29. What to Do When the Chat Dies
  30. When Your Mind Goes Blank
  31. When You Disagree
  32. When They Are Shy Too
  33. When Someone Talks Too Much
  34. Recover From a Silly Comment
  35. Join a Group Conversation Smoothly
  36. Start a Chat With a Colleague
  37. Start a Chat With a Neighbour
  38. Exit Lines That Never Offend
  39. Say Goodbye and Plan to Meet Again
  40. Your Daily Conversation Practice
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