LESSON 23 · NEGOTIATE WITHOUT FEAR

Trade, Do Not Just Give

Practical ways to trade rather than just give, so every concession builds toward a fair agreement.

Trading keeps balance. Offer a package, not a handout.

10 tipsEasy things to say7-day plan

10 tips that really help

These ideas come from Never Split the Difference (Chris Voss), Getting to Yes (Roger Fisher and William Ury), Start With No (Jim Camp), and everyday practice. The first six help the most. Pick one and try it today.

Photo for the tip: Trading keeps balance
TIP 1

Trading keeps balance

When you trade instead of giving, both sides feel the deal is fair and sustainable.

TRY THIS
Plan trades.
Photo for the tip: List the variables you can trade
TIP 2

List the variables you can trade

Price, time, scope, payment terms and support are all tradable items.

TRY THIS
Write them down.
Photo for the tip: Prepare two packages
TIP 3

Prepare two packages

Offering combinations lets them choose and shows flexibility.

TRY THIS
Draft both.
Photo for the tip: Present both together
TIP 4

Present both together

Showing two good options keeps control with you while giving them choice.

TRY THIS
Present calmly.
Photo for the tip: Ask them to choose
TIP 5

Ask them to choose

Letting them pick builds ownership.

TRY THIS
Ask which they prefer.
Photo for the tip: Confirm the trade clearly
TIP 6

Confirm the trade clearly

Summarise what each side gives and gets.

TRY THIS
Repeat it.
Photo for the tip: Write it down
TIP 7

Write it down

A written record prevents disputes.

TRY THIS
Send a note.
Photo for the tip: List variables
TIP 8

List variables

Price, time, scope.

TRY THIS
Write.
Photo for the tip: Trade, do not give
TIP 9

Trade, do not give

Balance.

TRY THIS
Plan.
Photo for the tip: Prepare packages
TIP 10

Prepare packages

Choice.

TRY THIS
Build two.

Easy things to say

When you are stuck, pick one of these. They work in many sales conversations.

TRADE

“If you can pay upfront, I can offer a better rate.”

PACKAGE

“Here are two combinations.”

ASK

“Which would you prefer?”

CHECK

“Does that feel balanced?”

VALUE

“I can include this at low cost to me.”

THANKS

“Thank you.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
List possible trades
DAY 2
Prepare two packages
DAY 3
Offer them together
DAY 4
Ask them to choose
DAY 5
Confirm the trade
DAY 6
Write it down
DAY 7
Review

Further reading

  • Never Split the Difference (Chris Voss)
  • Getting to Yes (Roger Fisher and William Ury)
  • Start With No (Jim Camp)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

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These lessons share general learning and everyday ideas. They are not medical or mental health advice. If you feel very anxious, low or unwell, please talk to a doctor or a qualified professional.

More lessons in “Negotiate Without Fear”

Keep going. Small steps every day make a big change.

← Previous: Never Give a Discount for FreeNext: Hold Your Price With Confidence →

  1. Know Your Goals and Your Limits
  2. Find Your Best Alternative
  3. Research Their Needs and Pressures
  4. List What You Can Give and What You Need
  5. Set Your Opening Position
  6. Plan Your First Three Sentences
  7. Decide Your Walk-Away Point
  8. What They Say vs What They Need
  9. Ask "Why Is That Important to You?"
  10. Look for Win-Win Trades
  11. Separate the Person From the Problem
  12. Create More Options Before You Decide
  13. Use Fair, Objective Standards
  14. The Pie Is Bigger Than You Think
  15. The Power of Calm
  16. Let Them Say "No" First
  17. Open-Ended "How" and "What" Questions
  18. Use "How Am I Supposed to Do That?"
  19. Mirror and Pause
  20. The Late-Night FM DJ Voice
  21. Let Them Talk Themselves Into It
  22. Never Give a Discount for Free
  23. Trade, Do Not Just Give
  24. Hold Your Price With Confidence
  25. Respond to "That Is Our Budget"
  26. Use Odd and Precise Numbers
  27. Bundle Instead of Cutting Price
  28. When to Walk Away
  29. Handle a Pushy Negotiator
  30. Respond to a Deadline Threat
  31. When They Say "Take It or Leave It"
  32. Deal With Silence and Stalling
  33. Stay Polite When You Are Angry
  34. Negotiate With Someone More Senior
  35. Summarise Every Agreement Out Loud
  36. Put It in Writing the Same Day
  37. Leave Both Sides Feeling Good
  38. Do Not Celebrate Too Soon
  39. Protect the Relationship After the Deal
  40. Learn From Every Negotiation
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