LESSON 38 · NEGOTIATE WITHOUT FEAR

Do Not Celebrate Too Soon

Practical ways to not celebrate too soon, protecting the deal until it is signed and delivered.

It is not done until it is done. Stay steady to the end.

10 tipsEasy things to say7-day plan

10 tips that really help

These ideas come from Never Split the Difference (Chris Voss), Getting to Yes (Roger Fisher and William Ury), Start With No (Jim Camp), and everyday practice. The first six help the most. Pick one and try it today.

Photo for the tip: It is not done until it is done
TIP 1

It is not done until it is done

Deals can still slip before signing and delivery, so stay steady to the end.

TRY THIS
Stay alert.
Photo for the tip: List the remaining steps
TIP 2

List the remaining steps

Writing them down shows what must still happen.

TRY THIS
Draft the list.
Photo for the tip: Follow up on paperwork
TIP 3

Follow up on paperwork

Gentle reminders help documents get completed.

TRY THIS
Chase politely.
Photo for the tip: Prepare for last-minute changes
TIP 4

Prepare for last-minute changes

Expect small surprises and keep your composure.

TRY THIS
Think ahead.
Photo for the tip: Keep a professional tone
TIP 5

Keep a professional tone

Courtesy continues until the end.

TRY THIS
Check your words.
Photo for the tip: Celebrate after delivery
TIP 6

Celebrate after delivery

Wait to celebrate until everything is complete.

TRY THIS
Plan it.
Photo for the tip: Thank the team
TIP 7

Thank the team

Gratitude to those who helped matters.

TRY THIS
Say so.
Photo for the tip: Deals can slip
TIP 8

Deals can slip

Until signed and delivered.

TRY THIS
Stay alert.
Photo for the tip: List remaining steps
TIP 9

List remaining steps

Clarity.

TRY THIS
Write.
Photo for the tip: Set dates
TIP 10

Set dates

Plan.

TRY THIS
Add.

Easy things to say

When you are stuck, pick one of these. They work in many sales conversations.

STEADY

“Let us finish the paperwork.”

CHECK

“Is there anything outstanding?”

CARE

“I will stay in touch until it is complete.”

THANKS

“Thank you.”

PLAN

“Here are the remaining steps.”

CLOSE

“Looking forward to the finish.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
List remaining steps
DAY 2
Set dates for each
DAY 3
Follow up on paperwork
DAY 4
Stay in touch
DAY 5
Celebrate after delivery
DAY 6
Thank the team
DAY 7
Review

Further reading

  • Never Split the Difference (Chris Voss)
  • Getting to Yes (Roger Fisher and William Ury)
  • Start With No (Jim Camp)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

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These lessons share general learning and everyday ideas. They are not medical or mental health advice. If you feel very anxious, low or unwell, please talk to a doctor or a qualified professional.

More lessons in “Negotiate Without Fear”

Keep going. Small steps every day make a big change.

← Previous: Leave Both Sides Feeling GoodNext: Protect the Relationship After the Deal →

  1. Know Your Goals and Your Limits
  2. Find Your Best Alternative
  3. Research Their Needs and Pressures
  4. List What You Can Give and What You Need
  5. Set Your Opening Position
  6. Plan Your First Three Sentences
  7. Decide Your Walk-Away Point
  8. What They Say vs What They Need
  9. Ask "Why Is That Important to You?"
  10. Look for Win-Win Trades
  11. Separate the Person From the Problem
  12. Create More Options Before You Decide
  13. Use Fair, Objective Standards
  14. The Pie Is Bigger Than You Think
  15. The Power of Calm
  16. Let Them Say "No" First
  17. Open-Ended "How" and "What" Questions
  18. Use "How Am I Supposed to Do That?"
  19. Mirror and Pause
  20. The Late-Night FM DJ Voice
  21. Let Them Talk Themselves Into It
  22. Never Give a Discount for Free
  23. Trade, Do Not Just Give
  24. Hold Your Price With Confidence
  25. Respond to "That Is Our Budget"
  26. Use Odd and Precise Numbers
  27. Bundle Instead of Cutting Price
  28. When to Walk Away
  29. Handle a Pushy Negotiator
  30. Respond to a Deadline Threat
  31. When They Say "Take It or Leave It"
  32. Deal With Silence and Stalling
  33. Stay Polite When You Are Angry
  34. Negotiate With Someone More Senior
  35. Summarise Every Agreement Out Loud
  36. Put It in Writing the Same Day
  37. Leave Both Sides Feeling Good
  38. Do Not Celebrate Too Soon
  39. Protect the Relationship After the Deal
  40. Learn From Every Negotiation
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