LESSON 12 · NEGOTIATE WITHOUT FEAR

Create More Options Before You Decide

Practical ways to create more options before you decide, because the best deals are often found by inventing choices.

Brainstorm before you bargain. More options, better agreements.

10 tipsEasy things to say7-day plan

10 tips that really help

These ideas come from Never Split the Difference (Chris Voss), Getting to Yes (Roger Fisher and William Ury), Start With No (Jim Camp), and everyday practice. The first six help the most. Pick one and try it today.

Photo for the tip: More options make better deals
TIP 1

More options make better deals

Creating several possible solutions before choosing helps you find creative agreements.

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Brainstorm first.
Photo for the tip: Separate brainstorming from deciding
TIP 2

Separate brainstorming from deciding

Allow ideas to flow without judging them, then choose later.

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Set rules.
Photo for the tip: Look for mutual gains
TIP 3

Look for mutual gains

Search for options that benefit both parties.

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Mark them.
Photo for the tip: Consider unusual combinations
TIP 4

Consider unusual combinations

Mixing price, timing and scope can lead to surprising solutions.

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Try combinations.
Photo for the tip: Ask what would be a perfect outcome for them
TIP 5

Ask what would be a perfect outcome for them

Learning their ideal helps you design a practical middle.

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Ask it.
Photo for the tip: Use a whiteboard or notes
TIP 6

Use a whiteboard or notes

Writing ideas down keeps focus and records progress.

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Capture each option.
Photo for the tip: Evaluate options against interests
TIP 7

Evaluate options against interests

Check each idea against both sides’ needs.

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Score them.
Photo for the tip: Do not rush to choose
TIP 8

Do not rush to choose

Pausing to generate more options often leads to better solutions.

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Take your time.
Photo for the tip: Pick the best and test it
TIP 9

Pick the best and test it

Choose a promising option and examine details.

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Move forward.
Photo for the tip: Invent before you decide
TIP 10

Invent before you decide

Fisher and Ury urge creating options for mutual gain.

TRY THIS
Try it.

Easy things to say

When you are stuck, pick one of these. They work in many sales conversations.

OPTION

“What if we tried this?”

INVITE

“What other ideas could work?”

COMBINE

“Could we mix those two?”

PARK

“Let us note ideas and judge later.”

CHECK

“Which one feels best?”

THANKS

“Thank you.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Set aside time for options
DAY 2
Brainstorm without judging
DAY 3
Invite their ideas
DAY 4
Combine ideas
DAY 5
Evaluate later
DAY 6
Choose together
DAY 7
Review

Further reading

  • Never Split the Difference (Chris Voss)
  • Getting to Yes (Roger Fisher and William Ury)
  • Start With No (Jim Camp)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

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These lessons share general learning and everyday ideas. They are not medical or mental health advice. If you feel very anxious, low or unwell, please talk to a doctor or a qualified professional.

More lessons in “Negotiate Without Fear”

Keep going. Small steps every day make a big change.

← Previous: Separate the Person From the ProblemNext: Use Fair, Objective Standards →

  1. Know Your Goals and Your Limits
  2. Find Your Best Alternative
  3. Research Their Needs and Pressures
  4. List What You Can Give and What You Need
  5. Set Your Opening Position
  6. Plan Your First Three Sentences
  7. Decide Your Walk-Away Point
  8. What They Say vs What They Need
  9. Ask "Why Is That Important to You?"
  10. Look for Win-Win Trades
  11. Separate the Person From the Problem
  12. Create More Options Before You Decide
  13. Use Fair, Objective Standards
  14. The Pie Is Bigger Than You Think
  15. The Power of Calm
  16. Let Them Say "No" First
  17. Open-Ended "How" and "What" Questions
  18. Use "How Am I Supposed to Do That?"
  19. Mirror and Pause
  20. The Late-Night FM DJ Voice
  21. Let Them Talk Themselves Into It
  22. Never Give a Discount for Free
  23. Trade, Do Not Just Give
  24. Hold Your Price With Confidence
  25. Respond to "That Is Our Budget"
  26. Use Odd and Precise Numbers
  27. Bundle Instead of Cutting Price
  28. When to Walk Away
  29. Handle a Pushy Negotiator
  30. Respond to a Deadline Threat
  31. When They Say "Take It or Leave It"
  32. Deal With Silence and Stalling
  33. Stay Polite When You Are Angry
  34. Negotiate With Someone More Senior
  35. Summarise Every Agreement Out Loud
  36. Put It in Writing the Same Day
  37. Leave Both Sides Feeling Good
  38. Do Not Celebrate Too Soon
  39. Protect the Relationship After the Deal
  40. Learn From Every Negotiation
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