Home / Sales Skills / Make the First Contact Count
Reach Out With Warmth. Get the Conversation Started.
40 lessons · 6 themes · practical tips in every lesson
Calls, emails, messages and walk-ins that people actually answer, without sounding fake or pushy.
THEME 1 · 7 LESSONS
Cold Calling Made Human
Pick up the phone without dread.
LESSON 01
Why Calls Still Beat Everything
LESSON 02
Your 20-Second Opening
LESSON 03
The Friendly Interrupt
LESSON 04
Open With a Reason, Not a Pitch
LESSON 05
Get Past the Gatekeeper Kindly
LESSON 06
Leave a Voicemail People Return
LESSON 07
What to Do When They Say "Not Interested"
THEME 2 · 7 LESSONS
Emails That Get Replies
Short messages that earn a response.
LESSON 08
Subject Lines People Open
LESSON 09
The Three-Sentence Email
LESSON 10
Personalise in One Line
LESSON 11
Make One Clear Ask
LESSON 12
Follow-Up Emails That Do Not Annoy
LESSON 13
The Friendly Breakup Email
LESSON 14
Fix the Mistakes That Land You in Spam
THEME 3 · 7 LESSONS
Social Selling Without Awkwardness
Use social media to start real conversations.
LESSON 15
A LinkedIn Profile That Attracts Buyers
LESSON 16
Connect With a Note, Not a Pitch
LESSON 17
Comment Your Way Into a Conversation
LESSON 18
Share Posts That Show Expertise
LESSON 19
Slide Into Messages Politely
LESSON 20
Turn a Like Into a Call
LESSON 21
Social Selling in 15 Minutes a Day
THEME 4 · 7 LESSONS
Face-to-Face and Walk-Ins
Make a strong first impression in person.
LESSON 22
Walk Into a Business With Confidence
LESSON 23
Your 10-Second First Impression
LESSON 24
Handshakes, Smiles and Eye Contact
LESSON 25
Start a Chat at an Event
LESSON 26
Hand Out Cards the Natural Way
LESSON 27
Read the Room Before You Speak
LESSON 28
Leave Something Memorable Behind
THEME 5 · 6 LESSONS
Get the Meeting
Turn interest into a booked time.
LESSON 29
Ask for a Meeting Without Begging
LESSON 30
The 15-Minute Offer
LESSON 31
Propose Two Time Options
LESSON 32
Confirm Meetings So They Show Up
LESSON 33
Reduce No-Shows Politely
LESSON 34
Rescue a Stalled Conversation
THEME 6 · 6 LESSONS
Handle Early Resistance
Stay graceful when the first answer is no.
LESSON 35
I Am Busy: What to Say
LESSON 36
Just Send Me Information
LESSON 37
We Already Have a Supplier
LESSON 38
Send Me an Email
LESSON 39
Call Me Next Quarter
LESSON 40
Stay Friendly and Stay in Touch
Ideas in this topic come from
- Fanatical Prospecting (Jeb Blount)
- Cold Calling Techniques (Stephan Schiffman)
- The Little Red Book of Selling (Jeffrey Gitomer)
- Sales EQ (Jeb Blount)
- Predictable Revenue (Aaron Ross)
Tips are written in our own words and are general guidance. The books are suggestions for further reading.
