Say "I Am Checking In" Better
Practical ways to say “I am checking in” better, replacing a vague line with something warm and useful.
Checking in says nothing. Say what you actually offer.
10 tips that really help
These ideas come from The Little Red Book of Selling (Jeffrey Gitomer), Never Eat Alone (Keith Ferrazzi), Raving Fans (Ken Blanchard and Sheldon Bowles), and everyday practice. The first six help the most. Pick one and try it today.
Checking in says nothing
It gives no reason to reply and often looks like you have nothing to offer.
Replace it.
List your weak openings
Review past messages to see how often you use empty phrases.
Write them.
Add a real reason
Start with something helpful, such as sharing a link or a question.
Rewrite one.
Ask a specific question
How did the meeting with your team go? is easy to answer.
Draft one.
Mention something personal
A detail from your earlier talk shows you listened.
Recall it.
Offer help
Say what you can do for them.
Add it.
End with a clear next step
Make it easy to say yes.
Add a time.
"Just checking in" is empty
It gives no reason to reply.
Replace it.
Keep it short
Two or three lines.
Trim.
Add a reason
Something helpful.
Rewrite.
Easy things to say
When you are stuck, pick one of these. They work in many sales conversations.
“I thought of you when I saw this.”
“Here is an idea for your project.”
“How did the meeting go?”
“Can I help with the next step?”
“Hope your week is going well.”
“Thank you.”
Your first week
One small action a day. Each day is only a little bigger than the last.
List weak openings
Rewrite each one
Add a reason to write
Ask a specific question
Offer help
Edit emails
Review
Further reading
- The Little Red Book of Selling (Jeffrey Gitomer)
- Never Eat Alone (Keith Ferrazzi)
- Raving Fans (Ken Blanchard and Sheldon Bowles)
The tips above are written in our own words and are general guidance. The books are suggestions for further reading.
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Start freeThese lessons share general learning and everyday ideas. They are not medical or mental health advice. If you feel very anxious, low or unwell, please talk to a doctor or a qualified professional.
More lessons in “Keep Customers and Win Referrals”
Keep going. Small steps every day make a big change.
← Previous: Use Phone, Email and Messages TogetherNext: Follow Up With a Helpful Link or Idea →
- Why Most Sales Are Lost in the Follow-Up
- Follow Up Within 24 Hours
- The Five-Touch Follow-Up Plan
- Give Value in Every Message
- Use Phone, Email and Messages Together
- Say "I Am Checking In" Better
- Follow Up With a Helpful Link or Idea
- Under-Promise, Over-Deliver
- Respond Faster Than Expected
- Surprise Them With a Small Gift
- Remember Birthdays and Milestones
- Handwritten Notes Still Win
- Make Onboarding Easy
- Fix Problems Before They Notice
- Listen First, Fix Second
- Say Sorry Without Excuses
- Offer a Solution, Not a Speech
- Follow Up After the Fix
- Learn From Every Complaint
- Turn a Bad Review Into a Good Story
- Know When to Escalate
- Review Accounts Every Quarter
- Ask "What Else Could Help?"
- The Gentle Upsell
- Cross-Sell With Care
- Find the Next Department or Branch
- Renewals Without Panic
- Celebrate Customer Anniversaries
- Ask at the Moment of Joy
- A Simple Referral Script
- Give Customers an Easy Way to Share
- Thank Referrers Beautifully
- Referral Partnerships
- Collect Reviews the Right Way
- Build a Personal Brand
- Keep Learning Every Year
- Protect Your Reputation
- Balance Work and Life
- Teach Others What You Know
- Your Ten-Year Selling Plan
