LESSON 07 · WHY PEOPLE BUY

Unity: Be Part of Their Tribe

Practical ways to be part of their tribe, using the unity principle to build real belonging.

People trust those who share their identity. Belonging is built, not faked.

10 tipsEasy things to say7-day plan

10 tips that really help

These ideas come from Influence (Robert Cialdini), Pre-Suasion (Robert Cialdini), Thinking, Fast and Slow (Daniel Kahneman), and everyday practice. The first six help the most. Pick one and try it today.

Photo for the tip: People favour their own group
TIP 1

People favour their own group

When customers feel you belong to their world, trust grows quickly.

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Learn their community.
Photo for the tip: Learn their language and values
TIP 2

Learn their language and values

Using their terms and understanding what they care about shows you are one of them.

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Research their world.
Photo for the tip: Share common identity
TIP 3

Share common identity

Shared background, profession or purpose creates a bond.

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Mention it honestly.
Photo for the tip: Use we sincerely
TIP 4

Use we sincerely

Speaking as a partner, such as we can solve this together, builds unity.

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Use it when true.
Photo for the tip: Join their communities
TIP 5

Join their communities

Attending their events and groups puts you inside their circle.

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Pick one to join.
Photo for the tip: Support their causes
TIP 6

Support their causes

Backing what they care about builds goodwill.

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Find a shared cause.
Photo for the tip: Introduce customers to each other
TIP 7

Introduce customers to each other

Connecting clients creates a community around your business.

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Host a meetup.
Photo for the tip: Be a long-term member
TIP 8

Be a long-term member

Staying involved over time proves commitment.

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Show up regularly.
Photo for the tip: Avoid fake belonging
TIP 9

Avoid fake belonging

Pretending to be part of a group backfires.

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Stay honest.
Photo for the tip: Celebrate shared wins
TIP 10

Celebrate shared wins

Joy in common achievements strengthens unity.

TRY THIS
Send a congratulation.

Easy things to say

When you are stuck, pick one of these. They work in many sales conversations.

LINK

“We both come from the farming world.”

SHARED

“We serve the same community.”

WE

“Let us solve this together.”

CARE

“I care about this industry too.”

HONEST

“I am still learning your world.”

THANKS

“Thank you for welcoming me.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Learn their community
DAY 2
Join one of their groups
DAY 3
Use “we” honestly
DAY 4
Share values
DAY 5
Support their causes
DAY 6
Avoid pretending
DAY 7
Be consistent

Further reading

  • Influence (Robert Cialdini)
  • Pre-Suasion (Robert Cialdini)
  • Thinking, Fast and Slow (Daniel Kahneman)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

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These lessons share general learning and everyday ideas. They are not medical or mental health advice. If you feel very anxious, low or unwell, please talk to a doctor or a qualified professional.

More lessons in “Why People Buy”

Keep going. Small steps every day make a big change.

← Previous: Scarcity: Real Limits, Honest DeadlinesNext: People Buy With Feelings, Justify With Facts →

  1. Reciprocity: Give First
  2. Commitment: Start Small
  3. Social Proof: People Follow People
  4. Authority: Show Your Expertise
  5. Liking: Be Someone People Enjoy
  6. Scarcity: Real Limits, Honest Deadlines
  7. Unity: Be Part of Their Tribe
  8. People Buy With Feelings, Justify With Facts
  9. The Two Minds of Every Buyer
  10. Why Choice Overload Freezes People
  11. Anchoring: Why the First Number Matters
  12. The Fear of Missing Out
  13. Loss Hurts More Than Gain Feels Good
  14. Why People Hate Change
  15. Pre-Suasion: What Comes First Matters
  16. Frame Your Offer Positively
  17. Ask Small Questions That Say Yes
  18. Use Reassuring Words
  19. Choose Your Moment
  20. Create a Comfortable Environment
  21. Start With Common Ground
  22. The Line Between Persuading and Pushing
  23. Never Fake Scarcity
  24. Use Social Proof Honestly
  25. Be Transparent About Trade-offs
  26. Persuade With Their Interests, Not Yours
  27. Why Honest Sellers Win Long Term
  28. The Newspaper Test
  29. Offer Clear Defaults
  30. Cut the Number of Options
  31. Show the Next Step Plainly
  32. Reduce Risk With Guarantees
  33. Offer a Small First Step
  34. Remove Hidden Hassles
  35. The Analytical Buyer
  36. The Quick-Decision Buyer
  37. The Relationship Buyer
  38. The Cautious Buyer
  39. Buying for a Team vs Buying Alone
  40. Adapt Your Style in Minutes
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