LESSON 35 · THE CONFIDENT SELLER
Survive Your First Sales Slump
Forty steps to survive and learn from your first sales slump, calmly and without losing heart.
A slump is a season, not a verdict. It passes faster when you stay active.
22 tipsEasy things to say7-day plan
22 tips that really help
These ideas come from The Psychology of Selling (Brian Tracy), Secrets of Closing the Sale (Zig Ziglar), To Sell Is Human (Daniel Pink), and everyday practice. The first six help the most. Pick one and try it today.
TIP 1
Know that slumps are normal
Almost every seller has quiet stretches. Knowing this keeps worry from doubling the problem.
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Tell yourself, “This is a season.”
TIP 2
Check the numbers first
Is activity down, or is conversion down?
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Count calls and conversations this month.
TIP 3
Compare with earlier months
A pattern may show seasonality or a real change.
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Look at the last six months.
TIP 4
Look at your pipeline
Slumps often follow a thin pipeline weeks earlier.
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Count leads at each stage.
TIP 5
Look at the market
Sometimes the whole market is slow.
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Ask peers how they are doing.
TIP 6
Review the basics
Are you asking, following up and listening?
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Write the three basics you may have dropped.
TIP 7
Re-check your targeting
Are you still calling the right people?
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Review your ideal customer.
TIP 8
Re-check your message
Does your opening still fit today’s needs?
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Rewrite your first sentence.
TIP 9
Re-check your follow-up
Many sales are lost to silence.
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Follow up on five open leads.
TIP 10
Ask a manager to listen in
A fresh ear can spot a habit you cannot.
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Request a call review.
TIP 11
Ask a peer for ideas
Others often have a simple fix.
TIP 12
Record and review your calls
Listen for pace, questions and tone.
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Listen to two calls.
TIP 13
Increase activity gently
More conversations usually cure slumps.
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Add five calls a day.
TIP 14
Try one small change
Test a new opening or question.
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Pick one change for a week.
TIP 15
Try a new time of day
People answer at different times.
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Call at a new hour.
TIP 16
Learn a new skill
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Read one chapter.
TIP 17
Avoid comparing
Slumps feel worse in comparison.
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Skip the leaderboard for a week.
TIP 18
Do not blame yourself
Look for causes, not guilt.
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Write facts, not judgments.
TIP 19
Keep your standards
Do not slide into sloppy work.
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Do each task well.
TIP 20
Keep a long view
One quarter is not a career.
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Write your three-year picture.
TIP 21
Notice early signs of recovery
A reply, a meeting, a lead.
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List small positive signs.
TIP 22
Record what helped
You will meet slumps again.
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Write a slump plan.
Easy things to say
When you are stuck, pick one of these. They work in many sales conversations.
CALM
“Slumps happen to everyone.”
PLAN
“I will focus on what I can control.”
ASK
“Could you review my approach with me?”
LEARN
“What is this slump teaching me?”
THANKS
“Thank you for your support.”
Your first week
One small action a day. Each day is only a little bigger than the last.
DAY 1
Count your recent activity
DAY 4
Change one small thing
DAY 5
Do an extra five calls
DAY 7
Celebrate a small gain
Further reading
- The Psychology of Selling (Brian Tracy)
- Secrets of Closing the Sale (Zig Ziglar)
- To Sell Is Human (Daniel Pink)
The tips above are written in our own words and are general guidance. The books are suggestions for further reading.
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Start freeThese lessons share general learning and everyday ideas. They are not medical or mental health advice. If you feel very anxious, low or unwell, please talk to a doctor or a qualified professional.