LESSON 29 · TELL STORIES THAT SELL

Hold the Room Without Shouting

Practical ways to hold the room without shouting, using calm authority instead of volume.

Presence is quiet strength. Be steady, clear and unhurried.

10 tipsEasy things to say7-day plan

10 tips that really help

These ideas come from Building a StoryBrand (Donald Miller), Pitch Anything (Oren Klaff), Made to Stick (Chip Heath and Dan Heath), and everyday practice. The first six help the most. Pick one and try it today.

Photo for the tip: Presence beats volume
TIP 1

Presence beats volume

Calm, steady delivery commands more attention than shouting or rushing ever will.

TRY THIS
Practise a calm tone.
Photo for the tip: Use a firm yet relaxed voice
TIP 2

Use a firm yet relaxed voice

Speak from your belly with a steady breath, so your voice carries without strain.

TRY THIS
Practise breathing low.
Photo for the tip: Slow your pace
TIP 3

Slow your pace

Slower speech signals confidence and gives listeners time to follow.

TRY THIS
Reduce your speed by ten percent.
Photo for the tip: Make eye contact around the room
TIP 4

Make eye contact around the room

Looking at different people for a sentence at a time makes everyone feel included.

TRY THIS
Scan in a gentle pattern.
Photo for the tip: Use silence to gain attention
TIP 5

Use silence to gain attention

When the room gets noisy, wait quietly and let the silence pull people back.

TRY THIS
Stand still and wait.
Photo for the tip: Stand tall and grounded
TIP 6

Stand tall and grounded

Good posture projects authority and also helps your breathing.

TRY THIS
Check your feet and shoulders.
Photo for the tip: Move with purpose
TIP 7

Move with purpose

Deliberate steps support your message, while aimless pacing distracts.

TRY THIS
Plan where you will stand.
Photo for the tip: Involve the group
TIP 8

Involve the group

Questions and short polls keep people engaged without raising your voice.

TRY THIS
Ask for a show of hands.
Photo for the tip: Handle noise calmly
TIP 9

Handle noise calmly

Wait, smile and continue when order returns rather than competing with chatter.

TRY THIS
Stay composed.
Photo for the tip: Be yourself
TIP 10

Be yourself

Authenticity holds attention better than any performance.

TRY THIS
Relax into your natural style.

Easy things to say

When you are stuck, pick one of these. They work in many sales conversations.

CALM

“Let us take a moment.”

CLEAR

“Here is the key point.”

PAUSE

“(Wait.)”

INVITE

“What do you think?”

STEADY

“I will take my time.”

THANKS

“Thank you.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Slow your pace
DAY 2
Lower your pitch
DAY 3
Use pauses
DAY 4
Make eye contact around the room
DAY 5
Stand still while speaking
DAY 6
Move with purpose
DAY 7
Record yourself

Further reading

  • Building a StoryBrand (Donald Miller)
  • Pitch Anything (Oren Klaff)
  • Made to Stick (Chip Heath and Dan Heath)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

More lessons in “Tell Stories That Sell”

Keep going. Small steps every day make a big change.

← Previous: Close Your Presentation StronglyNext: Use Your Hands and Eyes →

  1. Why Stories Beat Statistics
  2. The Simple Story Shape: Problem, Struggle, Win
  3. Make the Customer the Hero
  4. Find Stories in Your Everyday Work
  5. Keep It Short, Keep It Real
  6. Add One Vivid Detail
  7. End Every Story With a Point
  8. Collect Stories While They Are Fresh
  9. The Before, During and After Story
  10. Use Real Numbers Honestly
  11. Tell a Story Like Your Customer Would
  12. Match the Story to the Buyer
  13. Case Studies People Actually Read
  14. Ask for Testimonials Without Awkwardness
  15. Your Ten-Second Introduction
  16. The One-Sentence Pitch
  17. Cut the Jargon
  18. Lead With the Problem You Solve
  19. Make the Benefit Obvious
  20. Use Simple Words and Short Sentences
  21. The Message Test: Can They Repeat It?
  22. Open With a Hook
  23. The Three-Point Presentation
  24. Slides That Support, Not Distract
  25. Demo the Result, Not the Features
  26. Use Pauses Like a Pro
  27. Handle Questions Mid-Presentation
  28. Close Your Presentation Strongly
  29. Hold the Room Without Shouting
  30. Use Your Hands and Eyes
  31. Control Your Pace Under Pressure
  32. Recover From a Slip
  33. Pitch to One Person or Twenty
  34. Pitch Over Video With Energy
  35. A One-Page Proposal That Wins
  36. Open With Their Problem, Not Your Company
  37. Show Options: Good, Better, Best
  38. Make Pricing Easy to Understand
  39. Add a Clear Next Step
  40. Proofread Like a Professional
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