Starting Conversations / Conversation Basics / Lesson 01
LESSON 01 · CONVERSATION BASICS

Overcoming Shyness

Forty simple ideas to feel calmer around people and start talking, one small step at a time.

You do not have to stop being shy. You only need to stop letting it make your decisions. Small steps are enough.

40 tipsAudio on every tip7-day plan

40 tips that really help

They come from the ideas behind cognitive behavioural therapy (CBT) and from practical advice for shy people. The first six are the ones to start with. Pick one and begin today.

Friends waving happily at the camera
TIP 1

Say hello before you overthink

The longer you wait, the bigger the moment feels. When you notice a chance to say hello, take it within a few seconds, before the doubts arrive.

TRY THIS
Next time you think I could say something, say a simple Hi straight away.
Listen to the full explanation 2 min · American English
Two friends laughing together outdoors
TIP 2

Look outward, not inward

When you are shy, your attention turns to yourself: how you look, how you sound. That makes nerves louder. Put your attention on the other person and on what they say.

TRY THIS
In your next chat, notice one detail about the person, like what they are wearing or something they mention.
Listen to the full explanation 3 min · American English
A woman smiling warmly outdoors
TIP 3

Be kind to yourself

Shy people are often their own harshest judge. Perfect is not the goal. Speak to yourself the way you would speak to someone you care about.

TRY THIS
After a chat, say one kind thing to yourself.
Listen to the full explanation 2 min · American English
A group of friends smiling for a selfie
TIP 4

Start with friendly faces

You do not have to begin with the hardest person. Look for someone who seems relaxed, is standing alone or is already smiling. The odds are on your side.

TRY THIS
At your next event, choose the friendliest looking person in the room to talk to first.
Listen to the full explanation 2 min · American English
Two friends laughing and talking by a lake
TIP 5

Ask about them

Most people enjoy talking about themselves, and it takes the pressure off you. Ask about their day, their work or their weekend, then follow what they say.

TRY THIS
Ask one question that starts with What or How in your next conversation.
Listen to the full explanation 2 min · American English
A woman breathing calmly with her face to the sky
TIP 6

Let your nerves be there

Fighting nerves makes them stronger. Accept that your heart may race, breathe out slowly and talk anyway. The feeling drops when you stop fighting it.

TRY THIS
Breathe in for 4 and out for 6, three times, then say hello.
Listen to the full explanation 2 min · American English
Concrete steps catching the light
TIP 7

Climb a ladder of small steps

List situations from easiest to hardest, such as smiling, saying hello, asking a question and joining a group. Start at the bottom. Move up when it feels manageable.

TRY THIS
Write five steps and do the easiest one this week.
Listen to the full explanation 2 min · American English
Two men smiling and shaking hands
TIP 8

Carry two or three openers

A short plan lowers pressure. Prepare a couple of easy openers and topics, then stay flexible and listen. Do not memorise a script.

TRY THIS
Learn: Hi, how is your day going? And: What brings you here?
Listen to the full explanation 2 min · American English
A young woman smiling warmly at the camera
TIP 9

Start with a smile

A smile is the easiest hello you have. It tells people you are friendly before you say a word, and it often makes them smile back.

TRY THIS
Smile at three people today as you walk past, and notice how many smile back.
Listen to the full explanation 2 min · American English
A young woman resting her cheek on her hand and smiling at her phone
TIP 10

Drop the hiding habits

Scrolling your phone, staying quiet, standing near the wall. These feel safe, but they teach your brain that people are dangerous. Small changes break the cycle.

TRY THIS
Keep your phone in your pocket while you wait in line.
Listen to the full explanation 2 min · American English
Hands writing in a notebook with a pen
TIP 11

Treat fear like an experiment

Write what you expect: I will have nothing to say. Then try it and see what really happens. Real life is usually gentler than the prediction.

TRY THIS
Before saying hi, write your worry. Afterwards, write what actually happened.
Listen to the full explanation 2 min · American English
A woman sitting by a bright window, lost in thought
TIP 12

Talk back to harsh thoughts

Thoughts like they will think I am boring feel like facts, but they are guesses. Ask yourself what you would say to a friend who thought this.

TRY THIS
Replace I will sound stupid with I may be nervous, and that is okay.
Listen to the full explanation 2 min · American English
A person sitting at a cafe table, looking to the side
TIP 13

Stop reading minds

You cannot know what others think of you. Most are busy with their own worries and are far less critical than you imagine.

TRY THIS
When someone is quiet, write two other reasons that have nothing to do with you.
Listen to the full explanation 2 min · American English
Five friends laughing and holding books
TIP 14

Go where your interests are

It is much easier to talk when you share a topic. Join a class, a club or a group about something you already like, and the conversation starts itself.

TRY THIS
Find one group near you that matches a hobby, and look up the next meeting.
Listen to the full explanation 2 min · American English
Rows of empty chairs ready for an event
TIP 15

Arrive early

A quiet room is easier than a full one. Arriving early gives you time to settle and lets you meet people one at a time, as they come in.

TRY THIS
At your next event, arrive 15 minutes early and greet the first two people.
Listen to the full explanation 2 min · American English
A woman sitting relaxed, looking up
TIP 16

Relax your shoulders

Nervous bodies tighten up. Drop your shoulders, unclench your jaw and uncross your arms. A relaxed body sends a calm message to your brain and to the other person.

TRY THIS
Before you walk in, roll your shoulders back twice and let your hands hang loose.
Listen to the full explanation 2 min · American English
Two people having a calm conversation at a table
TIP 17

Slow your voice down

When we are nervous we speak quickly and quietly. A slightly slower, steadier voice sounds confident and gives you time to think.

TRY THIS
Say your first sentence at half your usual speed, and pause at the end.
Listen to the full explanation 2 min · American English
Two women laughing and talking at an outdoor cafe
TIP 18

Share one small detail

Conversations grow when both people give something. Share a small, honest detail about yourself, like I am new here or I just started this hobby.

TRY THIS
Add one personal detail to your next chat, such as where you live or what you enjoy.
Listen to the full explanation 2 min · American English
Women chatting and meeting at an event
TIP 19

Use their name

A name is easy to forget when you are nervous. Repeat it once when you hear it, and use it again at the end. It shows you care and helps you remember.

TRY THIS
When you hear a name, say Nice to meet you, followed by their name.
Listen to the full explanation 2 min · American English
Two people talking face to face in a bright room
TIP 20

Make friendly eye contact in short moments

Eye contact does not have to be a stare. Look at the person for a few seconds, then look away naturally, and come back when they speak.

TRY THIS
Hold eye contact for about three seconds as you say hello, then look away gently.
Listen to the full explanation 2 min · American English
Two women talking by a bright window
TIP 21

Ask follow-up questions

A follow-up question shows you listened. Pick one word from their answer and ask about it, like What was that like? or How did you get started?

TRY THIS
In your next chat, ask one follow-up question before you share anything about yourself.
Listen to the full explanation 2 min · American English
Friends talking together at a cafe table
TIP 22

Join in, do not wait to be invited

Waiting for the perfect gap keeps you on the edge of the group. Stand close, listen for a moment, smile, and add a short comment or question.

TRY THIS
At your next group chat, listen for one minute, then add one short comment.
Listen to the full explanation 2 min · American English
Friends laughing and talking outside
TIP 23

Give a kind, honest compliment

A real compliment opens doors. Keep it simple and about something they chose, like their idea, their story or their style. Avoid comments about their body.

TRY THIS
Give one honest compliment this week, such as I like how you explained that.
Listen to the full explanation 2 min · American English
A woman smiling and shaking hands to say hello
TIP 24

Say your name clearly and slowly

Nervous people mumble their name. Say it slowly with a smile, and add a small hook, like I am Sam, I work next door. It gives them something to reply to.

TRY THIS
Practise your introduction out loud: Hi, I am …, and I …
Listen to the full explanation 2 min · American English
Two people sitting quietly side by side on a bench
TIP 25

Let silence be okay

A short pause is a normal part of every conversation. You do not have to fill each gap. Take a breath, smile, and ask a simple question when you are ready.

TRY THIS
Count to three slowly in your head the next time there is a pause.
Listen to the full explanation 2 min · American English
A smiling barista behind the counter of a coffee shop
TIP 26

Practise with low-pressure people

Cashiers, baristas, neighbours and dog walkers are great for practice. The talk is short, the stakes are low, and most people are happy to chat.

TRY THIS
Say hello and ask one small question to a cashier or a barista this week.
Listen to the full explanation 2 min · American English
A young woman smiling and waving hello
TIP 27

Have an exit line ready

Fear of being stuck stops many people from starting. When you know how to end a chat politely, beginning one feels safer.

TRY THIS
Learn one line: It was really nice talking to you, I am going to get a drink. Enjoy your day.
Listen to the full explanation 2 min · American English
Friends raising their glasses together
TIP 28

Say yes to small invitations

Every yes is a free practice round. A coffee, a short walk or a class does not have to be perfect. Say yes to the small ones first.

TRY THIS
Say yes to one small invitation this week, even if you only stay for an hour.
Listen to the full explanation 2 min · American English
Friends laughing together in a sunny field
TIP 29

Bring a friend for your first visit

A friendly face makes a new place feel safe. Ask a friend to come along the first time, then try to meet one new person while you are there.

TRY THIS
Invite a friend to your next event and agree to meet one new person each.
Listen to the full explanation 2 min · American English
A volunteer helping people at an outdoor event
TIP 30

Volunteer for a small job at an event

A small role, like greeting people or handing out name tags, gives you a reason to talk and takes the pressure off. You already know what to say.

TRY THIS
Offer to help at a local event and greet everyone who arrives.
Listen to the full explanation 2 min · American English
Friends laughing together over drinks
TIP 31

Prepare three light stories

Have a few short, positive stories ready, such as a funny moment from your week or something you learned. They keep a chat moving when the questions run out.

TRY THIS
Write three short stories from this week that take under a minute to tell.
Listen to the full explanation 2 min · American English
A thoughtful young woman standing in a quiet room
TIP 32

Expect the first minute to be the hardest

Almost everyone feels most nervous at the start. After the first minute your body calms down and the talk gets easier. Stay a little longer than feels comfortable.

TRY THIS
Promise yourself you will stay at least ten minutes before you decide to leave.
Listen to the full explanation 2 min · American English
A woman holding up a small mirror
TIP 33

Rehearse out loud

Saying your lines aloud makes them feel familiar. Practise in the mirror, in the car or on a voice note, so the words come easier when you need them.

TRY THIS
Say your opening line out loud five times today.
Listen to the full explanation 2 min · American English
A hand writing in a journal beside a lit candle
TIP 34

Skip the replay

Going over a conversation again and again in bed makes it feel worse. Instead, finish it: note what went well, one thing to try next time, and let it go.

TRY THIS
Write three good things from today, then close the notebook.
Listen to the full explanation 2 min · American English
A woman standing on a sunny park path
TIP 35

Look after your body

Poor sleep, too much coffee and skipped meals make nerves stronger. A walk, enough sleep and a proper meal before a social event help you feel steadier.

TRY THIS
Before your next event, take a 10 minute walk and skip the extra coffee.
Listen to the full explanation 2 min · American English
A woman smiling and enjoying a warm drink
TIP 36

Reward yourself for trying

Treat effort as a win, not only the result. A favourite coffee, a walk or a good film after you try something new teaches your brain that talking to people is worth it.

TRY THIS
Plan a small treat for after your next conversation.
Listen to the full explanation 2 min · American English
Two people browsing a market stall
TIP 37

Stay curious about the world

The more you notice and learn, the more you have to talk about. Read, listen and try new things, then share what you found interesting.

TRY THIS
Pick one new thing to read or watch this week and tell one person about it.
Listen to the full explanation 2 min · American English
Four women chatting around a cafe table
TIP 38

Watch how warm people talk

Someone you know probably makes everyone feel at ease. Watch how they ask questions, listen and smile, then borrow one habit.

TRY THIS
Notice one thing a friendly person does, and copy it this week.
Listen to the full explanation 2 min · American English
A group of people sitting together in a room
TIP 39

Show up again

Familiar places make you feel at home. Going to the same class, cafe or club each week lets faces become familiar, and chats become easier with each visit.

TRY THIS
Choose one place to visit every week for the next month.
Listen to the full explanation 2 min · American English
Colleagues celebrating together in an office
TIP 40

Celebrate every small win

Said hello? That counts. Asked a question? That counts. Progress is made of small steps, and noticing them builds confidence faster than waiting for a big change.

TRY THIS
Keep a simple list of your wins this week, and read it on a hard day.
Listen to the full explanation 2 min · American English

Easy things to say

When you are stuck, pick one of these. They work almost anywhere.

OPENING

“Hi! How is your day going?”

SHARE THE MOMENT

“This place is busy today, isn’t it?”

OPEN QUESTION

“What brought you here today?”

FOLLOW-UP

“That sounds interesting. How did you start?”

BE HONEST

“I am a little nervous, I will admit.”

FINISH WELL

“It was nice talking to you. Enjoy your day!”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Smile at three people
DAY 2
Say hello to a stranger
DAY 3
Add a comment about the place
DAY 4
Ask one open question
DAY 5
Ask a follow-up
DAY 6
Share one small detail about you
DAY 7
Chat for two minutes

Further reading

  • Overcoming Social Anxiety and Shyness by Gillian Butler. A self-help guide using cognitive behavioural techniques.
  • 100 Ways to Overcome Shyness by Barton Goldsmith and Marlena Hunter. Practical steps from self-conscious to self-confident.

Photos are from Unsplash and used under the Unsplash licence. The tips above are written in our own words and are general guidance, not medical advice. If shyness or anxiety stops you from doing things you want to do, a doctor or a counsellor can help.

More lessons in “Starting Conversations”

Keep going. Small steps every day make a big change.

Next: Approaching Someone Naturally →

  1. Overcoming Shyness
  2. Approaching Someone Naturally
  3. The First 10 Seconds
  4. 10 Easy Opening Lines
  5. Eye Contact & Body Language
  6. Asking Good Questions
  7. Keeping a Conversation Going
  8. Active Listening
  9. Handling Awkward Silence
  10. Ending a Conversation Politely
  11. Meeting a New Coworker
  12. Talking to Your Manager
  13. Small Talk Before Meetings
  14. Business Networking Events
  15. Starting Conversations with Customers
  16. Professional Introductions
  17. Following Up After Meeting Someone
  18. Starting Conversations at the Gym
  19. Giving Respectful Compliments
  20. Talking About Workouts
  21. Meeting People at Sports Clubs
  22. Respecting Personal Space
  23. From Gym Acquaintance to Friend
  24. Starting Conversations at Parties
  25. Joining a Group Conversation
  26. Introducing Yourself at Events
  27. Talking to Friends of Friends
  28. Finding Common Interests
  29. Moving Beyond Small Talk
  30. Exchanging Contact Information
  31. Conversations at Coffee Shops
  32. Talking at Stores & Bookshops
  33. Meeting Your Neighbours
  34. Talking While Waiting in Line
  35. Talking to Someone You Find Attractive
  36. First Messages on Dating Apps
  37. Talking Across Cultures
  38. Overcoming Language Barriers
  39. Handling Rejection Respectfully
  40. Turning Introductions into Friendships
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