Starting Conversations / Work & Business / Lesson 11
LESSON 11 · WORK & BUSINESS

Meeting a New Coworker

Forty warm, simple ways to welcome a new coworker, so a first hello becomes a real work friendship.

A warm welcome is the first step to a good team. A smile, their name and one friendly question are all you need.

40 tipsAudio on every tip7-day plan

40 tips that really help

These ideas come from well-known books and studies on friendship, trust and teamwork, and everyday practice. The first ten work almost anywhere. Pick one and try it today.

Photo for the tip: The 10-second welcome that wins a coworker
TIP 1

The 10-second welcome that wins a coworker

The first ten seconds with a new coworker set the tone for months. You only need a smile, your name and one warm sentence that says you are glad they are here. A plain welcome said with real warmth beats a clever line every time.

TRY THIS
Next time a new person arrives, stop what you are doing, smile, and say: Hi, I’m (your name). Welcome to the team.
Listen to the full explanation 3 min · American English
Photo for the tip: Ask the question nobody asks: what is your story?
TIP 2

Ask the question nobody asks: what is your story?

Most people ask a new coworker what they do, but they already know the answer. Ask a question that invites a story, like how did you end up here? A story gives you many easy things to ask about next.

TRY THIS
Ask one new or quiet coworker this week: How did you end up in this kind of work?
Listen to the full explanation 2 min · American English
Photo for the tip: Use their name three times, the natural way
TIP 3

Use their name three times, the natural way

A person’s name is the sweetest sound in their own language. Use it once at the start, once in the middle and once at goodbye, and your new coworker will feel noticed. Never overdo it, and always ask if you are unsure how to say it.

TRY THIS
Learn the names of your three newest coworkers today. Use each name once in a real conversation.
Listen to the full explanation 2 min · American English
Photo for the tip: Find the topic you can share: where they worked before
TIP 4

Find the topic you can share: where they worked before

New coworkers bring a whole life with them. Ask about their last workplace or hometown, and look for one small thing you share. Common ground is the fastest bridge from stranger to colleague.

TRY THIS
Ask a new coworker where they worked before, and find one thing you have in common.
Listen to the full explanation 2 min · American English
Photo for the tip: Offer help before you need anything
TIP 5

Offer help before you need anything

The quickest way to be liked at work is to be useful. A new coworker does not know where things are or who to ask. A small, early offer of help builds trust without asking for anything back.

TRY THIS
Offer one new coworker a small help today, like showing them the best coffee spot or the right person for a question.
Listen to the full explanation 2 min · American English
Photo for the tip: The coffee-machine opening line
TIP 6

The coffee-machine opening line

Work has natural meeting places like the coffee machine, the printer and the lift. Everyone is waiting for the same thing, so a light comment is easy and safe. A few free seconds are enough to start.

TRY THIS
At the next queue or machine, say one light sentence to someone you do not know well.
Listen to the full explanation 2 min · American English
Photo for the tip: Remember one small detail and bring it back
TIP 7

Remember one small detail and bring it back

Listen for one small detail when you meet someone new, like a pet, a hobby or a weekend plan. Bring it back the next time you meet. It shows that you listened, and it turns a one-off chat into a continuing story.

TRY THIS
After your next chat with a new coworker, write down one detail. Ask about it the next time you meet.
Listen to the full explanation 2 min · American English
Photo for the tip: Make the new person's first week easier
TIP 8

Make the new person's first week easier

The first week at a new job is stressful. Share the unwritten rules, like when people eat lunch and who answers emails fast. These small tips save them worry and make you look kind and reliable.

TRY THIS
Tell a new coworker one unwritten rule of your team that nobody explained to you.
Listen to the full explanation 2 min · American English
Photo for the tip: Skip the gossip trap on day one
TIP 9

Skip the gossip trap on day one

Gossip feels like a quick way to bond, but it is risky. The person who talks about others today can become the subject tomorrow. Change the subject kindly and you will earn real respect.

TRY THIS
Next time a chat turns into gossip, say something kind about the person, or change the subject.
Listen to the full explanation 2 min · American English
Photo for the tip: Lunch: the easiest invitation ever
TIP 10

Lunch: the easiest invitation ever

Everyone eats lunch, so it is the easiest invitation at work. Asking a new coworker to join you gives them an easy yes and a relaxed place to talk. Sharing food is one of the oldest ways to build trust.

TRY THIS
Invite one new or quiet coworker to lunch or coffee this week.
Listen to the full explanation 2 min · American English
Photo for the tip: Read the room before you speak
TIP 11

Read the room before you speak

Not every moment is a good moment for a chat. Watch for open signs like a relaxed face, eye contact or a pause between tasks. Good timing makes the same words feel kind instead of rude.

TRY THIS
Today, before you speak to a coworker, take two seconds to check their face, hands and surroundings.
Listen to the full explanation 2 min · American English
Photo for the tip: Be the warm face in a busy hallway
TIP 12

Be the warm face in a busy hallway

In a place full of strangers, a warm face is a rare and welcome sight. A nod, a smile and a short hello mean a lot to a new coworker. Over weeks these small hellos turn strangers into familiar faces.

TRY THIS
Say a friendly hello to everyone you pass in the hallway today, even people you do not know yet.
Listen to the full explanation 2 min · American English
Photo for the tip: Introduce them to one friendly person
TIP 13

Introduce them to one friendly person

One of the kindest things you can do for a new coworker is to introduce them to someone. A shared connection makes a stranger feel safe. Say something good about each person, then step back and let them talk.

TRY THIS
Introduce one new coworker to someone who shares an interest with them.
Listen to the full explanation 2 min · American English
Photo for the tip: Ask about their day without sounding fake
TIP 14

Ask about their day without sounding fake

How was your day can sound empty when said on autopilot. Ask about something specific, like how the call went. Specific questions show you noticed something real and lead to better stories.

TRY THIS
Replace how are you with one specific question to a coworker today.
Listen to the full explanation 2 min · American English
Photo for the tip: Share a little about you: the 70/30 rule
TIP 15

Share a little about you: the 70/30 rule

A good chat is a fair swap. Let your new coworker talk about 70 percent of the time and share about 30 yourself. Small pieces of your own life show trust and invite them to trust you back.

TRY THIS
In your next chat, match one of their stories with a small, true story of your own.
Listen to the full explanation 2 min · American English
Photo for the tip: What to say when you forget their name
TIP 16

What to say when you forget their name

It happens to everyone: you forget a new coworker’s name. The best option is to be honest and warm. A simple, tell me your name once more, I want to get it right, works every time.

TRY THIS
Practise the line out loud: I’m sorry, tell me your name once more. I want to get it right.
Listen to the full explanation 2 min · American English
Photo for the tip: Talk to someone who looks busy: timing and tone
TIP 17

Talk to someone who looks busy: timing and tone

Sometimes you need to speak to a coworker who always looks busy. Ask, do you have two minutes, or shall I come back later? It gives them control, and they will appreciate your respect.

TRY THIS
Next time you need a busy coworker, ask if now is a good time and promise to keep it short.
Listen to the full explanation 2 min · American English
Photo for the tip: Warm up the quiet coworker
TIP 18

Warm up the quiet coworker

Quiet coworkers are often shy or careful, not unfriendly. A calm, patient approach works far better than loud energy. Ask gentle questions, give them time, and many turn out to be thoughtful and funny.

TRY THIS
Choose one quiet coworker and ask a gentle question. Wait three full seconds for the answer.
Listen to the full explanation 2 min · American English
Photo for the tip: Handle the very talkative coworker kindly
TIP 19

Handle the very talkative coworker kindly

Some coworkers talk for a long time, usually because they are excited or lonely. You can stay kind and protect your time with a warm, clear ending. Offer another time, and everyone feels respected.

TRY THIS
Practise one friendly ending line: I loved hearing that. I need to finish something, but let’s talk more at lunch.
Listen to the full explanation 2 min · American English
Photo for the tip: Remote coworker: the first video-call chat
TIP 20

Remote coworker: the first video-call chat

Many new coworkers are remote, and a video call can feel stiff. Start with a smile and a moment of small talk before work begins. Ask about their city or their morning, and a screen feels more like a room.

TRY THIS
At your next video call, take one minute for a friendly question before the agenda starts.
Listen to the full explanation 2 min · American English
Photo for the tip: A friendly first chat message that gets a reply
TIP 21

A friendly first chat message that gets a reply

Many first contacts happen in chat tools. A message that says only hi feels awkward. Name who you are, say something warm and ask one easy question, and people will happily reply.

TRY THIS
Send one new coworker a short, warm message today with your name and one easy question.
Listen to the full explanation 2 min · American English
Photo for the tip: Break the silo: say hello to the other team
TIP 22

Break the silo: say hello to the other team

Teams often live in their own small worlds. A new coworker from another team may feel left out, and one friendly hello can change that. Ask what their team does and you will learn something new.

TRY THIS
Say hello to someone from another team today and ask what their team is working on.
Listen to the full explanation 2 min · American English
Photo for the tip: Bridge the age gap with curiosity
TIP 23

Bridge the age gap with curiosity

Workplaces often mix many ages, and people can feel unsure about each other. Curiosity is the bridge. Avoid stereotypes, ask what they enjoy, and treat each coworker as a person first.

TRY THIS
Ask a colleague of a very different age what they enjoy most about their work.
Listen to the full explanation 2 min · American English
Photo for the tip: Meeting your boss's peers: stay warm and respectful
TIP 24

Meeting your boss's peers: stay warm and respectful

New people meet senior colleagues, and nerves can rise. Be polite, brief and genuinely interested, and do not try to impress with big words. Calm sincerity impresses far more.

TRY THIS
Prepare one respectful question for a senior colleague, and ask it the next time you meet.
Listen to the full explanation 2 min · American English
Photo for the tip: Turn a quiet rival into an ally
TIP 25

Turn a quiet rival into an ally

Sometimes a new coworker feels like a rival. Treating them as a threat creates tension, but treating them as a possible ally creates options. Acknowledge their strengths, and often the rivalry fades.

TRY THIS
Give one honest compliment to a coworker you feel competitive with, and share one useful tip.
Listen to the full explanation 2 min · American English
Photo for the tip: Show real interest in their work
TIP 26

Show real interest in their work

People spend a large part of their day on their work, so it matters to them. Ask what they like about it and what is hard about it. You will learn how the company really works, and they will feel valued.

TRY THIS
Ask a coworker: What does a really good day look like in your job?
Listen to the full explanation 2 min · American English
Photo for the tip: The power of thank you in the first week
TIP 27

The power of thank you in the first week

A sincere thank you does a big job in the first week. Be specific: thanks for showing me the booking system, it saved me an hour. Specific thanks feels real and warms a new relationship fast.

TRY THIS
Thank one coworker today for something specific. Say what they did and how it helped.
Listen to the full explanation 2 min · American English
Photo for the tip: Do not overshare in the first conversations
TIP 28

Do not overshare in the first conversations

Warmth is good, but in the first weeks keep personal talk light. Sharing private problems or strong opinions too early can make coworkers uncomfortable. Let trust grow step by step, and go deeper as they do.

TRY THIS
In your next new chat, stay with light topics like food, travel or hobbies, and let the other person decide how deep to go.
Listen to the full explanation 2 min · American English
Photo for the tip: Be careful with jokes at work
TIP 29

Be careful with jokes at work

Humour builds bonds, but it can also hurt. Early on, choose gentle humour that does not target people or groups. The safest jokes are about yourself or the situation. When in doubt, a smile is better than a risky joke.

TRY THIS
Make one gentle joke about a shared situation, like the slow printer, and watch how it lands.
Listen to the full explanation 2 min · American English
Photo for the tip: Learn how they like to communicate
TIP 30

Learn how they like to communicate

Some people love a quick chat, others prefer email or a team message. A new coworker has a favourite way, and learning it saves frustration. Simply ask, what’s the best way to reach you? and use it.

TRY THIS
Ask your newest coworker: What is the best way to reach you?
Listen to the full explanation 2 min · American English
Photo for the tip: Make time for the small moments
TIP 31

Make time for the small moments

Work friendships are built in the cracks of the day, like the walk to a meeting or the wait for the kettle. Be present in those small moments and say a kind word. A few minutes a day, repeated, is how acquaintances become friends.

TRY THIS
Choose one small moment today, like the walk to a meeting, and use it for a friendly chat.
Listen to the full explanation 2 min · American English
Photo for the tip: Invite them into your lunch group
TIP 32

Invite them into your lunch group

If you already have a lunch group, bring the new person in. Being included on day three feels very different from being left out until week three. Tell the group in advance so they are ready to be warm.

TRY THIS
Invite a new coworker to join your lunch group this week, and tell the group first.
Listen to the full explanation 2 min · American English
Photo for the tip: Explain the office language kindly
TIP 33

Explain the office language kindly

Every workplace has its own language of acronyms and inside jokes. A new coworker may nod along without understanding. Notice your jargon and translate it with a smile, and confusion turns into confidence.

TRY THIS
Today, translate one piece of jargon for a new coworker in one friendly sentence.
Listen to the full explanation 2 min · American English
Photo for the tip: The five-second habit: say hello every day
TIP 34

The five-second habit: say hello every day

Consistency matters more than depth. A friendly hello every day, to the same person, builds familiarity. It takes five seconds: say their name, add a short phrase and smile.

TRY THIS
Greet a new coworker by name every day for the next five days.
Listen to the full explanation 2 min · American English
Photo for the tip: Celebrate their first small win
TIP 35

Celebrate their first small win

A new coworker’s first small success deserves a mention. Say what was good, in public or private, depending on what suits them. A moment of recognition can lift someone for weeks.

TRY THIS
Notice one thing a new coworker did well this week and tell them, with a specific detail.
Listen to the full explanation 2 min · American English
Photo for the tip: Disagree kindly with a new coworker
TIP 36

Disagree kindly with a new coworker

Sooner or later you will disagree with a new coworker. Start with what you agree on, then give your view calmly. Phrases like, I see it a little differently, keep the door open and show respect.

TRY THIS
Next time you disagree, start with one thing you agree on, then say, I see it a little differently.
Listen to the full explanation 2 min · American English
Photo for the tip: After an awkward first chat, reset kindly
TIP 37

After an awkward first chat, reset kindly

Some first chats go badly, and that is human. What matters is the next meeting. Smile, say hello, and if needed apologise in one sentence. Do not overexplain.

TRY THIS
If a chat felt awkward, greet that person warmly the next time you meet.
Listen to the full explanation 2 min · American English
Photo for the tip: Build trust one small promise at a time
TIP 38

Build trust one small promise at a time

Trust at work is a record, not a feeling. Each small promise you keep adds a mark. Promise small, keep every promise, and say so early if you cannot.

TRY THIS
Make one small promise to a coworker today, like sending a link by 3 pm, and keep it exactly.
Listen to the full explanation 2 min · American English
Photo for the tip: From coworker to work friend: how long it takes
TIP 39

From coworker to work friend: how long it takes

Friendship does not happen in a day. Research suggests it takes many hours together, so be patient. Choose relaxed, regular, shared time, and trust the process.

TRY THIS
Plan one regular short meeting with a coworker you like, such as a weekly coffee.
Listen to the full explanation 2 min · American English
Photo for the tip: Your 30-day plan to know your whole team
TIP 40

Your 30-day plan to know your whole team

You do not need to be close to everyone, but you can know everyone a little. In 30 days, learn about three or four people each week and write one detail for each. By the end you will be a warm, valuable colleague.

TRY THIS
Make a list of your team. This week, have one short, friendly chat with three people and write down one detail about each.
Listen to the full explanation 2 min · American English

Easy things to say

When you are stuck, pick one of these. They work almost anywhere.

WELCOME

“Hi, I’m Sam. Welcome to the team!”

STORY QUESTION

“How did you end up in this kind of work?”

OFFER HELP

“I’m right over there if you need anything.”

LUNCH

“A few of us are going for lunch. Want to join?”

FORGOT A NAME

“Sorry, remind me of your name? I want to get it right.”

THANK YOU

“Thank you, that saved me an hour.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Say a warm hello to one new person
DAY 2
Ask a story question and listen
DAY 3
Use one name three times, naturally
DAY 4
Offer one small help
DAY 5
Invite someone to lunch or coffee
DAY 6
Remember one detail and ask about it
DAY 7
Thank someone for something specific

Further reading

  • How to Win Friends and Influence People by Dale Carnegie. The classic on warmth, names and sincere interest.
  • The Fine Art of Small Talk by Debra Fine. Easy ways to start and keep a friendly chat.
  • Never Eat Alone by Keith Ferrazzi. How helping others and sharing meals builds strong relationships.

Photos are from Unsplash and used under the Unsplash licence. The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

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These lessons share general learning and everyday ideas. They are not medical or mental health advice. If you feel very anxious, low or unwell, please talk to a doctor or a qualified professional.

More lessons in “Starting Conversations”

Keep going. Small steps every day make a big change.

← Previous: Ending a Conversation PolitelyNext: Talking to Your Manager →

  1. Overcoming Shyness
  2. Approaching Someone Naturally
  3. The First 10 Seconds
  4. 10 Easy Opening Lines
  5. Eye Contact & Body Language
  6. Asking Good Questions
  7. Keeping a Conversation Going
  8. Active Listening
  9. Handling Awkward Silence
  10. Ending a Conversation Politely
  11. Meeting a New Coworker
  12. Talking to Your Manager
  13. Small Talk Before Meetings
  14. Business Networking Events
  15. Starting Conversations with Customers
  16. Professional Introductions
  17. Following Up After Meeting Someone
  18. Starting Conversations at the Gym
  19. Giving Respectful Compliments
  20. Talking About Workouts
  21. Meeting People at Sports Clubs
  22. Respecting Personal Space
  23. From Gym Acquaintance to Friend
  24. Starting Conversations at Parties
  25. Joining a Group Conversation
  26. Introducing Yourself at Events
  27. Talking to Friends of Friends
  28. Finding Common Interests
  29. Moving Beyond Small Talk
  30. Exchanging Contact Information
  31. Conversations at Coffee Shops
  32. Talking at Stores & Bookshops
  33. Meeting Your Neighbours
  34. Talking While Waiting in Line
  35. Talking to Someone You Find Attractive
  36. First Messages on Dating Apps
  37. Talking Across Cultures
  38. Overcoming Language Barriers
  39. Handling Rejection Respectfully
  40. Turning Introductions into Friendships
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