LESSON 05 · MAINTAINING YOUR NETWORK

Ask Good Questions Every Time

Eighteen easy tips to ask good questions every time, so conversations feel deep, warm and fun.

Curious is kind. Good questions open hearts.

24 tipsEasy things to say7-day plan

24 tips that really help

These ideas come from Never Eat Alone (Keith Ferrazzi), Give and Take (Adam Grant), Platonic (Marisa Franco), and everyday practice. Pick one tip and try it today.

Photo for the tip: Why good questions matter
TIP 1

Why good questions matter

People love to feel understood. Thoughtful questions show care and make chats memorable.

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Ask well.
Photo for the tip: Use open questions
TIP 2

Use open questions

Start with what, how or tell me about. They invite longer, richer answers.

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Go open.
Photo for the tip: Ask about the person, not just the job
TIP 3

Ask about the person, not just the job

Ask about hopes, hobbies and challenges. People are more than their titles.

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Ask about life.
Photo for the tip: Follow up on what they said
TIP 4

Follow up on what they said

Ask, how did that feel? Follow-ups show you listened.

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Follow up.
Photo for the tip: Ask about their goals
TIP 5

Ask about their goals

What are you hoping to do next year? Goals reveal how you can help.

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Ask goals.
Photo for the tip: Ask about their lessons
TIP 6

Ask about their lessons

What has this taught you? Lessons create deep talks.

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Ask lessons.
Photo for the tip: Keep a list of questions
TIP 7

Keep a list of questions

Save five good questions in your phone. A list prevents blanks.

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Keep a list.
Photo for the tip: Wait for the answer
TIP 8

Wait for the answer

Silence is fine. Give them time to think.

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Wait.
Photo for the tip: Script: week
TIP 9

Script: week

What has been the best part of your week so far? Say it warmly.

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Use it.
Photo for the tip: Script: goals
TIP 10

Script: goals

What are you looking forward to this year? Say it kindly.

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Use it.
Photo for the tip: Script: follow-up
TIP 11

Script: follow-up

That sounds interesting, how did you feel about it? Say it with interest.

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Use it.
Photo for the tip: Mistake: interrogating
TIP 12

Mistake: interrogating

Too many questions feel like a quiz, so mix in comments.

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Mix it up.
Photo for the tip: Troubleshoot: when they give short answers
TIP 13

Troubleshoot: when they give short answers

Try a different topic or share a small story first. Ease in.

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Share first.
Photo for the tip: Troubleshoot: when you run out of questions
TIP 14

Troubleshoot: when you run out of questions

Ask about the place, food or news. Easy topics help.

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Use easy topics.
Photo for the tip: Drill: write five questions
TIP 15

Drill: write five questions

Write five good questions and use two in your next chat.

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Write five.
Photo for the tip: Drill: practise one follow-up
TIP 16

Drill: practise one follow-up

Use one follow-up question in each chat this week.

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Try it.
Photo for the tip: Ask about challenges
TIP 17

Ask about challenges

What has been the hardest part lately? Honest questions go deeper.

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Ask it.
Photo for the tip: Ask about hopes
TIP 18

Ask about hopes

What are you looking forward to? Hopes bring energy.

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Ask it.
Photo for the tip: Ask about learning
TIP 19

Ask about learning

What have you learned recently? People love teaching.

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Ask it.
Photo for the tip: Ask about support
TIP 20

Ask about support

How can I support you? It shows care.

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Ask it.
Photo for the tip: Example: the follow-up question
TIP 21

Example: the follow-up question

Lila asked, how did that interview go? He told her everything.

TRY THIS
Follow up.
Photo for the tip: Example: the shared joy question
TIP 22

Example: the shared joy question

Tom asked, what are you proud of this year? She beamed.

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Ask about pride.
Photo for the tip: Troubleshoot: when they answer briefly
TIP 23

Troubleshoot: when they answer briefly

Share your own answer first and wait kindly.

TRY THIS
Share first.
Photo for the tip: Prepare one funny or light question for the start
TIP 24

Prepare one funny or light question for the start

A light question, like what is your favourite meal this month, warms up the chat before deeper topics begin.

TRY THIS
Write a light one.

Easy things to say

When you are stuck, pick one of these. They work in many networking and career moments.

ASK

“What has been the best part of your week?”

FOLLOW

“How did that feel?”

DREAM

“What are you hoping for?”

LEARN

“What did you learn from that?”

SHARE

“I would love to hear more.”

CLOSE

“Thanks for sharing.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Pick three questions
DAY 2
Ask one
DAY 3
Listen
DAY 4
Follow up
DAY 5
Share a little
DAY 6
Thank them
DAY 7
Remember

Further reading

  • Never Eat Alone (Keith Ferrazzi)
  • Give and Take (Adam Grant)
  • Platonic (Marisa Franco)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

More lessons in “Maintaining Your Network”

Keep going. Small steps every day make a big change.

← Previous: Meet for Coffee or a WalkNext: Remember What Matters to Them →

  1. Set a Gentle Rhythm
  2. Send Birthday and Congrats Notes
  3. Share Articles They Will Like
  4. Meet for Coffee or a Walk
  5. Ask Good Questions Every Time
  6. Remember What Matters to Them
  7. Reconnect With Quiet Contacts
  8. Support People in Hard Times
  9. Celebrate Their Wins
  10. Review Your Network Each Year
  11. Meet One New Person a Month
  12. Build a Circle You Can Trust
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