LESSON 39 · SPEAKING CLEARLY
Speak Clearly to Someone Senior
Thirty-two easy ways to speak clearly to someone senior, so you sound respectful, calm and confident.
They are people too. Be brief and clear.
40 tipsEasy things to say7-day plan
40 tips that really help
These ideas come from The Quick and Easy Way to Effective Speaking (Dale Carnegie), Talk Like TED (Carmine Gallo), Made to Stick (Chip and Dan Heath), and everyday practice. Pick one tip and try it today.
TIP 1
They are people too
Senior people are also human, with their own nerves, deadlines and hopes. Seeing them as people helps you speak clearly instead of freezing.
TRY THIS
Remind yourself, “They are a person like me.”
TIP 2
They value brevity
Busy leaders often prefer short, clear messages. Respect their time by getting to the point.
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Start with your headline.
TIP 3
Lead with the answer
“Recommendation: approve the budget.” Then the reasons. Bottom line up front works well with seniors.
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Write your answer in one line.
TIP 4
Prepare your three points
Three clear points are easy to follow and remember. Rehearse them.
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Write three bullets.
TIP 5
Know your numbers
Have key facts ready. Confidence grows with preparation.
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Memorise three figures.
TIP 6
Know your ask
What do you want from this conversation? State it clearly.
TIP 7
Know their priorities
Understand what matters to them: cost, time, risk. Frame your message accordingly.
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Research their goals.
TIP 8
Rehearse out loud
Practise saying it aloud, ideally to a friend. Smooth delivery calms nerves.
TIP 9
Prepare for questions
Anticipate questions and prepare short answers.
TRY THIS
List five questions.
TIP 10
Arrive early
Be calm and ready. Do not rush in.
TRY THIS
Arrive ten minutes early.
TIP 11
Breathe first
A few slow breaths before you enter steadies your voice.
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Breathe in the corridor.
TIP 12
Greet warmly
A simple, confident hello with a smile sets a good tone. Use their name and a handshake if appropriate.
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Practise your hello.
TIP 13
Speak at a calm pace
Nerves speed you up. Slow down for clarity.
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Slow by ten percent.
TIP 14
Use plain words
Avoid jargon. Simple language shows mastery.
TIP 15
Be direct
Say what you mean. Avoid hedging.
TRY THIS
Remove “I think maybe”.
TIP 16
Be honest
If you do not know, say so and offer to find out. Honesty earns respect.
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Practise “I will find out”.
TIP 17
Be concise
Answer questions in thirty seconds. Offer more detail if asked.
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Time your answers.
TIP 18
Do not over-apologise
Avoid “Sorry to bother you”. Say “Thank you for your time”.
TIP 19
Do not ramble
Stop when you have made your point. Silence is fine.
TIP 20
Do not flatter
Be sincere. Respectful honesty beats flattery.
TIP 21
Do not be afraid to disagree
A respectful, evidence-based view is valuable. “I see it differently, and here is why.”
TRY THIS
Prepare a polite disagreement.
TIP 22
Use evidence
A fact or example supports your view. Keep it brief.
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Add one data point.
TIP 23
Show you listen
Nod, take notes and refer to what they said. Listening is respected.
TRY THIS
Paraphrase one point.
TIP 24
Ask good questions
Thoughtful questions show engagement. “What is the biggest risk you see?”
TIP 25
Take notes
Jot down actions. It shows care.
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Bring a notebook.
TIP 26
Summarise at the end
“So the next step is that I will send the plan by Friday.” Clear closes.
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Summarise actions.
TIP 27
Follow up
A short email afterwards confirms and thanks. Be prompt.
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Send a recap the same day.
TIP 28
Manage your body language
Sit or stand upright, keep your hands visible, make gentle eye contact.
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Check your posture.
TIP 29
Manage your voice
Keep a steady, warm tone. Lower pitch slightly.
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Warm up your voice.
TIP 30
Dress to feel comfortable
Wear something that makes you feel confident and appropriate.
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Choose your outfit early.
TIP 31
Manage nerves
Use your tools: breathing, phrase, preparation.
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Do a one-minute reset.
TIP 32
Practise with seniors in small ways
Chat briefly with seniors in corridors or lifts. Familiarity reduces fear.
TRY THIS
Say hello to one leader.
TIP 33
Seek a mentor
A mentor can coach you on speaking to leaders. Ask kindly.
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Ask someone you admire.
TIP 34
Watch how others do it
Observe colleagues who speak well to leaders. Learn their style.
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Notice one habit.
TIP 35
Be yourself
Authenticity builds trust. Do not imitate.
TIP 36
Keep perspective
One meeting is one meeting. Do not catastrophise.
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Say, “It is a conversation.”
TIP 37
Reflect afterwards
Note what went well and one tweak. Improve.
TIP 38
Be kind to yourself
You did a brave thing. Treat yourself.
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Say, “Well done.”
TIP 39
Celebrate growth
Each time you speak up, you grow.
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Note your progress.
TIP 40
Make your ask easy to say yes to
Senior people say yes more readily to clear, small, well-framed requests: “Could I have fifteen minutes on Thursday to review one decision?” Specific asks with a time limit respect their calendar and your goal.
TRY THIS
Rewrite one request with a clear time, topic and outcome.
Easy things to say
When you are stuck, pick one of these. They work in many everyday situations.
OPEN
“Do you have two minutes?â€
POINT
“The main point is this.â€
ASK
“What would you suggest?â€
OFFER
“I can have it by Friday.â€
THANK
“Thank you for your time.â€
Your first week
One small action a day. Each day is only a little bigger than the last.
DAY 2
Start with the point
Further reading
- The Quick and Easy Way to Effective Speaking (Dale Carnegie)
- Talk Like TED (Carmine Gallo)
- Made to Stick (Chip and Dan Heath)
The tips above are written in our own words and are general guidance. The books are suggestions for further reading.
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Start freeThese lessons share general learning and everyday ideas. They are not medical or mental health advice. If you feel very anxious, low or unwell, please talk to a doctor or a qualified professional.