LESSON 09 · HANDLING ARGUMENTS CALMLY

No Name-Calling or Insults

Forty easy tips to avoid name-calling and insults, so even a fight protects your love.

Never attack the person. Respect in every fight.

40 tipsEasy things to say7-day plan

40 tips that really help

These ideas come from The Seven Principles for Making Marriage Work (John Gottman), Nonviolent Communication (Marshall Rosenberg), The Dance of Anger (Harriet Lerner), and everyday practice. Pick one tip and try it today.

Photo for the tip: Insults leave scars
TIP 1

Insults leave scars

Name-calling can hurt for years, even after the fight is forgotten. Protect your partner’s dignity.

TRY THIS
Decide to stop.
Photo for the tip: Make a no-insult rule
TIP 2

Make a no-insult rule

Agree together that you will never call each other names or use cruel words. A shared rule is strong.

TRY THIS
Agree tonight.
Photo for the tip: Write words you will never use
TIP 3

Write words you will never use

List three words that would hurt your partner most. Promise to avoid them.

TRY THIS
Write three.
Photo for the tip: Notice the urge before you speak
TIP 4

Notice the urge before you speak

Feel the heat and pause. The urge passes in a minute if you do not act.

TRY THIS
Pause.
Photo for the tip: Replace the insult with a feeling
TIP 5

Replace the insult with a feeling

Instead of you are lazy, say, I feel overwhelmed and I need help. Feelings give help, insults give pain.

TRY THIS
Swap one.
Photo for the tip: Talk about the behaviour, not the person
TIP 6

Talk about the behaviour, not the person

Say, the dishes are still in the sink, not you are a pig. Describe what you see.

TRY THIS
Describe.
Photo for the tip: Say sorry quickly if you slip
TIP 7

Say sorry quickly if you slip

A fast, sincere sorry stops damage. Say, I am sorry I said that, it was unkind.

TRY THIS
Apologise fast.
Photo for the tip: Ask for the same respect
TIP 8

Ask for the same respect

Say kindly, please do not call me names, I want to hear your point. Boundaries protect love.

TRY THIS
Ask kindly.
Photo for the tip: Take a break when angry
TIP 9

Take a break when angry

If insults are rising, pause and return when calm. Break words protect hearts.

TRY THIS
Take a break.
Photo for the tip: Repair after hurtful words
TIP 10

Repair after hurtful words

Hug, listen and promise to do better. Words need extra care after damage.

TRY THIS
Repair.
Photo for the tip: Look at where the habit began
TIP 11

Look at where the habit began

Some people learned insults at home. Seeing the root helps you change.

TRY THIS
Reflect.
Photo for the tip: Example: the banned words
TIP 12

Example: the banned words

Chen and Mari wrote their three banned words and stuck the list on the fridge. They laughed and kept the rule.

TRY THIS
Make a list.
Photo for the tip: Example: the quick sorry
TIP 13

Example: the quick sorry

Leo said, I am sorry I called you selfish, it was not true or fair. His partner softened.

TRY THIS
Say sorry fast.
Photo for the tip: Example: the swap
TIP 14

Example: the swap

Instead of you are useless, Zara said, I feel stressed and I need help. Her partner stepped in.

TRY THIS
Use feelings.
Photo for the tip: Script: setting a rule
TIP 15

Script: setting a rule

Let us agree not to call each other names, even when we are upset. Say it warmly.

TRY THIS
Use it.
Photo for the tip: Script: apologising
TIP 16

Script: apologising

I am sorry for what I said, it was unkind and I did not mean it. Say it sincerely.

TRY THIS
Use it.
Photo for the tip: Script: asking
TIP 17

Script: asking

Could you please use kinder words, I want to hear what you feel. Say it gently.

TRY THIS
Use it.
Photo for the tip: Script: reaffirming
TIP 18

Script: reaffirming

I respect you, and I am sorry I forgot that for a moment. Say it softly.

TRY THIS
Use it.
Photo for the tip: Mistake: saying it was only a joke
TIP 19

Mistake: saying it was only a joke

Hurt remains, so listen to how it felt.

TRY THIS
Listen.
Photo for the tip: Mistake: bringing in the other person’s family or past
TIP 20

Mistake: bringing in the other person’s family or past

It hurts deeply, so keep the talk on the present.

TRY THIS
Stay present.
Photo for the tip: Troubleshoot: when your partner insults you
TIP 21

Troubleshoot: when your partner insults you

Stay calm and say, I will not talk when I am called names, I will return when we can talk kindly. Leave if needed.

TRY THIS
Hold your line.
Photo for the tip: Troubleshoot: when insults are frequent
TIP 22

Troubleshoot: when insults are frequent

Treat it as a serious sign, talk to a counsellor or trusted person and think about safety.

TRY THIS
Seek help.
Photo for the tip: Troubleshoot: when you have a short temper
TIP 23

Troubleshoot: when you have a short temper

Practise breathing, take breaks and consider talking to a counsellor about anger.

TRY THIS
Seek support.
Photo for the tip: Drill: write your respect pledge
TIP 24

Drill: write your respect pledge

Write one sentence about how you will speak in conflict and share it.

TRY THIS
Write it.
Photo for the tip: Drill: practise swapping insults for feelings
TIP 25

Drill: practise swapping insults for feelings

Take three insults and rewrite each as an honest feeling.

TRY THIS
Rewrite three.
Photo for the tip: Book idea: contempt is poison
TIP 26

Book idea: contempt is poison

Gottman found that name-calling, sneering and mocking are the top predictors of divorce, so removing them protects love.

TRY THIS
Ban the insult.
Photo for the tip: Book idea: describe the behaviour not the person
TIP 27

Book idea: describe the behaviour not the person

Nonviolent Communication teaches to speak about actions, such as you left the plates, and not about character.

TRY THIS
Describe actions only.
Photo for the tip: Myth: name-calling is just letting off steam
TIP 28

Myth: name-calling is just letting off steam

Words stick in memory, and insults can hurt for years even if apologised for.

TRY THIS
Hold your tongue.
Photo for the tip: Myth: it was only a joke
TIP 29

Myth: it was only a joke

Mocking someone and calling it a joke still hurts, so check how it feels to them.

TRY THIS
Use kind humour.
Photo for the tip: Story: Ola apologises for a word
TIP 30

Story: Ola apologises for a word

Ola called his wife lazy in a fight, apologised the next day, and promised never to use it again.

TRY THIS
Repair quickly.
Photo for the tip: Story: Grace chooses a different word
TIP 31

Story: Grace chooses a different word

Grace felt like saying you are selfish, but said I feel unheard, and the talk turned kind.

TRY THIS
Swap the word.
Photo for the tip: Journal: which words hurt me most?
TIP 32

Journal: which words hurt me most?

Knowing your sore words helps you share them and avoid them with others.

TRY THIS
Write three.
Photo for the tip: Journal: which words do I use when I lose control?
TIP 33

Journal: which words do I use when I lose control?

Seeing your pattern gives you time to choose better ones.

TRY THIS
Write two.
Photo for the tip: Challenge: create a list of banned words together
TIP 34

Challenge: create a list of banned words together

Both partners choose words that are off limits, and keep the list on the fridge.

TRY THIS
Make it tonight.
Photo for the tip: Challenge: replace one insult with a feeling
TIP 35

Challenge: replace one insult with a feeling

Swap you are useless with I feel overwhelmed and see the difference.

TRY THIS
Practise.
Photo for the tip: Green flag: they stop and apologise when a word slips
TIP 36

Green flag: they stop and apologise when a word slips

Quick repair shows respect and a real wish to do better.

TRY THIS
Accept it kindly.
Photo for the tip: Red flag: insults become normal
TIP 37

Red flag: insults become normal

If name-calling is common, seek support, because it damages safety.

TRY THIS
Get help.
Photo for the tip: Quick win: stop mid-sentence and rephrase
TIP 38

Quick win: stop mid-sentence and rephrase

It is brave to pause and say let me say that better.

TRY THIS
Try it.
Photo for the tip: Fun fact: negative words are remembered longer
TIP 39

Fun fact: negative words are remembered longer

Psychology shows that negative remarks have stronger memory effects than positive ones.

TRY THIS
Share it.
Photo for the tip: Journal: which words hurt me the most in an argument?
TIP 40

Journal: which words hurt me the most in an argument?

Knowing your sore words helps you share them with your partner and also avoid using them on others.

TRY THIS
Write three words.

Easy things to say

When you are stuck, pick one of these. They work in many love and relationship moments.

RESPECT

“I respect you even when we disagree.”

STOP

“I do not want to hurt you.”

ASK

“Could we use kinder words?”

SORRY

“I am sorry I called you that.”

CARE

“You matter to me.”

CLOSE

“Let us try again.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Ban three hurtful words
DAY 2
Notice the urge to insult
DAY 3
Replace insults with feelings
DAY 4
Say sorry fast
DAY 5
Ask for respect
DAY 6
Repair with kindness
DAY 7
Celebrate respect

Further reading

  • The Seven Principles for Making Marriage Work (John Gottman)
  • Nonviolent Communication (Marshall Rosenberg)
  • The Dance of Anger (Harriet Lerner)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

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These lessons share general learning and everyday ideas. They are not medical or mental health advice. If you feel very anxious, low or unwell, please talk to a doctor or a qualified professional.

More lessons in “Handling Arguments Calmly”

Keep going. Small steps every day make a big change.

← Previous: Never Argue When Tired or HungryNext: Stay on One Topic →

  1. Arguments Are Normal
  2. Find the Real Need Behind the Fight
  3. Know Your Triggers
  4. Spot the Fight Cycle
  5. Stop and Breathe Before You Speak
  6. Take a Kind Time-Out
  7. Lower Your Voice on Purpose
  8. Never Argue When Tired or Hungry
  9. No Name-Calling or Insults
  10. Stay on One Topic
  11. Do Not Bring Up the Past
  12. Avoid Always and Never
  13. Say Sorry and Mean It
  14. Take Your Share of the Blame
  15. Find a Middle Path Together
  16. Make Up Warmly
  17. Handle a Partner Who Shuts Down
  18. Handle a Partner Who Shouts
  19. Stop the Silent Treatment
  20. When to Ask a Counsellor for Help
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