LESSON 11 · TURN “NO” INTO “NOT YET”

Break the Price Into Small Pieces

Practical ways to break the price into small pieces, so a big number becomes manageable and clear.

Small pieces feel lighter. Show the cost per use.

10 tipsEasy things to say7-day plan

10 tips that really help

These ideas come from Objections (Jeb Blount), Never Split the Difference (Chris Voss), The Sandler Rules (David Mattson), and everyday practice. The first six help the most. Pick one and try it today.

Photo for the tip: Smaller pieces feel lighter
TIP 1

Smaller pieces feel lighter

Breaking a price into daily or monthly amounts helps customers see it in a different light.

TRY THIS
Calculate it simply.
Photo for the tip: Show the cost per day or use
TIP 2

Show the cost per day or use

A figure such as the price of a coffee a day can make an investment feel manageable.

TRY THIS
Be honest in your comparison.
Photo for the tip: Offer payment plans
TIP 3

Offer payment plans

Spreading the cost over months can make a large purchase possible.

TRY THIS
Check your options.
Photo for the tip: Compare to the value created
TIP 4

Compare to the value created

Show what they gain per month against what they pay per month.

TRY THIS
Put both numbers side by side.
Photo for the tip: Be transparent about the total
TIP 5

Be transparent about the total

Do not hide the full amount, since surprises damage trust.

TRY THIS
State both clearly.
Photo for the tip: Highlight what is included
TIP 6

Highlight what is included

Listing components shows what the price covers.

TRY THIS
Use bullet points.
Photo for the tip: Offer phases
TIP 7

Offer phases

Start with one part and add more later.

TRY THIS
Define stages.
Photo for the tip: Show savings elsewhere
TIP 8

Show savings elsewhere

Explain what they will no longer need to pay for.

TRY THIS
Identify offsets.
Photo for the tip: Check comfort with the monthly amount
TIP 9

Check comfort with the monthly amount

Ask whether that feels workable.

TRY THIS
Listen carefully.
Photo for the tip: Avoid tricks
TIP 10

Avoid tricks

Splitting prices should clarify, not disguise.

TRY THIS
Keep it honest.

Easy things to say

When you are stuck, pick one of these. They work in many sales conversations.

PIECE

“That is about eight dollars a day.”

COMPARE

“Less than a coffee.”

RETURN

“It saves forty dollars of time each day.”

PLAN

“You can pay monthly.”

CHECK

“Does that feel clearer?”

THANKS

“Thank you.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Calculate cost per day
DAY 2
Calculate cost per use
DAY 3
Calculate return
DAY 4
Offer payment plans
DAY 5
Compare honestly
DAY 6
Avoid trickery
DAY 7
Review

Further reading

  • Objections (Jeb Blount)
  • Never Split the Difference (Chris Voss)
  • The Sandler Rules (David Mattson)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

More lessons in “Turn "No" Into "Not Yet"”

Keep going. Small steps every day make a big change.

← Previous: Show the Cost of Doing NothingNext: Explain Value Before Price →

  1. An Objection Is Interest in Disguise
  2. The Four Real Reasons for Every Objection
  3. Stay Calm When They Push Back
  4. Do Not Argue, Do Not Defend
  5. Pause Before You Answer
  6. Know the Top Ten Objections Before You Hear Them
  7. Write Your Own Objection Playbook
  8. Too Expensive: What They Really Mean
  9. Compared to What?
  10. Show the Cost of Doing Nothing
  11. Break the Price Into Small Pieces
  12. Explain Value Before Price
  13. Handle "Your Competitor Is Cheaper"
  14. When to Say "We Are Not the Cheapest"
  15. I Need to Think About It
  16. It Is Not the Right Time
  17. Call Me Next Month
  18. Just Send Me Something
  19. I Need to Talk to My Partner
  20. Create Honest Reasons to Act Now
  21. Follow Up Without Nagging
  22. We Have Had a Bad Experience Before
  23. I Am Not Sure It Will Work for Us
  24. We Already Use Someone Else
  25. We Are Happy With What We Have
  26. Reduce Risk With Proof
  27. Offer a Trial, a Pilot or a Guarantee
  28. Let Customers Reassure Customers
  29. Feel, Felt, Found Done Right
  30. Acknowledge, Ask, Answer
  31. Use "Help Me Understand"
  32. Reframe the Concern Kindly
  33. Turn the Objection Into a Question
  34. Know When to Stay Silent
  35. Spot a Real No
  36. Leave the Door Open
  37. Ask What Would Change Their Mind
  38. Learn From Every Lost Deal
  39. Stay in Touch With Lost Leads
  40. Come Back Later With a Fresh Reason
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