LESSON 09 · TURN “NO” INTO “NOT YET”

Compared to What?

Practical ways to use “Compared to what?”, the question that brings hidden comparisons into the open.

Price is relative. Find out the comparison.

10 tipsEasy things to say7-day plan

10 tips that really help

These ideas come from Objections (Jeb Blount), Never Split the Difference (Chris Voss), The Sandler Rules (David Mattson), and everyday practice. The first six help the most. Pick one and try it today.

Photo for the tip: Compared to what?
TIP 1

Compared to what?

This question helps you understand what the customer is measuring your price against.

TRY THIS
Ask it kindly.
Photo for the tip: It reveals their reference point
TIP 2

It reveals their reference point

They may be comparing to a competitor, a past price or a hope.

TRY THIS
Listen closely.
Photo for the tip: It invites them to explain
TIP 3

It invites them to explain

People often realise their comparison is incomplete once they say it aloud.

TRY THIS
Wait for the answer.
Photo for the tip: Clarify the comparison
TIP 4

Clarify the comparison

Make sure the other option really includes the same results and support.

TRY THIS
Compare like for like.
Photo for the tip: Show what differs
TIP 5

Show what differs

Explain the extras, quality or service that justify a difference.

TRY THIS
List three differences.
Photo for the tip: Avoid criticising competitors
TIP 6

Avoid criticising competitors

Focus on your strengths and the value you give.

TRY THIS
Stay respectful.
Photo for the tip: Compare to the cost of doing nothing
TIP 7

Compare to the cost of doing nothing

Sometimes the right comparison is the problem itself.

TRY THIS
Estimate that cost.
Photo for the tip: Compare long-term costs
TIP 8

Compare long-term costs

A cheaper option may cost more in repairs or lost time.

TRY THIS
Show a simple calculation.
Photo for the tip: Use a table if helpful
TIP 9

Use a table if helpful

A visual comparison can clarify quickly.

TRY THIS
Prepare one.
Photo for the tip: Let them decide
TIP 10

Let them decide

After clarifying, give them room to weigh.

TRY THIS
Stay patient.

Easy things to say

When you are stuck, pick one of these. They work in many sales conversations.

ASK

“Compared to what?”

SOFT

“May I ask what you are comparing it with?”

CHECK

“Is that for the same scope?”

EXPLAIN

“Here is how ours differs.”

VALUE

“Let us compare the whole picture.”

THANKS

“Thank you.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Ask the question calmly
DAY 2
Listen to the comparison
DAY 3
Check whether it is like for like
DAY 4
Explain differences clearly
DAY 5
Show total cost
DAY 6
Avoid bashing
DAY 7
Review

Further reading

  • Objections (Jeb Blount)
  • Never Split the Difference (Chris Voss)
  • The Sandler Rules (David Mattson)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

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