LESSON 02 · ACING JOB INTERVIEWS

Prepare Three Stories

Eighteen easy tips to prepare three stories, so you can answer almost any question calmly.

Stories stick. Three are enough.

25 tipsEasy things to say7-day plan

25 tips that really help

These ideas come from Knock ’Em Dead (Martin Yate), Power Questions (Andrew Sobel and Jerold Panas), Never Split the Difference (Chris Voss), and everyday practice. Pick one tip and try it today.

Photo for the tip: Why stories work
TIP 1

Why stories work

Stories are easy to remember and prove your skills. Three good stories can answer many questions.

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Prepare three.
Photo for the tip: Choose three real moments
TIP 2

Choose three real moments

Pick a success, a challenge and a teamwork story. Real moments feel honest.

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Pick three.
Photo for the tip: Use the SAR shape
TIP 3

Use the SAR shape

Say the situation, the action and the result. It keeps you clear.

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Use SAR.
Photo for the tip: Start with the situation
TIP 4

Start with the situation

Set the scene in one or two lines. Keep details short.

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Set the scene.
Photo for the tip: Explain your action
TIP 5

Explain your action

Say what you did, not what the team did. Use I with kindness.

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Say what you did.
Photo for the tip: Share the result with numbers
TIP 6

Share the result with numbers

Use numbers or a clear result. Results make stories strong.

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Add a result.
Photo for the tip: Practise aloud
TIP 7

Practise aloud

Say each story out loud for two minutes. It will feel natural.

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Practise.
Photo for the tip: Script: situation
TIP 8

Script: situation

In my last job, our team had a long waiting list for customers. Say it clearly.

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Use it.
Photo for the tip: Script: action
TIP 9

Script: action

I created a simple guide and trained two new colleagues. Say it steadily.

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Use it.
Photo for the tip: Script: result
TIP 10

Script: result

Waiting time dropped by twenty percent in two months. Say it proudly.

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Use it.
Photo for the tip: Mistake: telling a story with no result
TIP 11

Mistake: telling a story with no result

A story needs an end, so share the result.

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Add a result.
Photo for the tip: Mistake: taking all the credit
TIP 12

Mistake: taking all the credit

Share credit kindly, so thank the team.

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Thank the team.
Photo for the tip: Mistake: telling a very long story
TIP 13

Mistake: telling a very long story

Long stories lose people, so keep it to two minutes.

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Keep short.
Photo for the tip: Troubleshoot: when you cannot think of a story
TIP 14

Troubleshoot: when you cannot think of a story

Ask friends or look at old emails. Small stories count.

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Search notes.
Photo for the tip: Troubleshoot: when a question does not fit your story
TIP 15

Troubleshoot: when a question does not fit your story

Adapt the story or take a pause and choose another. Be flexible.

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Be flexible.
Photo for the tip: Drill: write three stories today
TIP 16

Drill: write three stories today

Write your three stories in SAR shape.

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Write three.
Photo for the tip: Drill: record one story
TIP 17

Drill: record one story

Record yourself telling a story and listen once.

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Record it.
Photo for the tip: Choose stories that show different strengths
TIP 18

Choose stories that show different strengths

One for teamwork, one for problem solving, one for learning. Variety covers many questions.

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Match strengths.
Photo for the tip: Start with the result for strong effect
TIP 19

Start with the result for strong effect

Sometimes stating the result first hooks listeners. Try it.

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Try it.
Photo for the tip: Example: the teamwork story
TIP 20

Example: the teamwork story

Our team missed a deadline, so I made a shared checklist. We finished the next project early.

TRY THIS
Write yours.
Photo for the tip: Example: the customer story
TIP 21

Example: the customer story

A customer was upset. I listened for five minutes, then solved the issue. She thanked us.

TRY THIS
Write yours.
Photo for the tip: Troubleshoot: when you lack work stories
TIP 22

Troubleshoot: when you lack work stories

Use school, volunteer or home projects. Skills still show.

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Use any setting.
Photo for the tip: Write your stories in bullet points, not full speech
TIP 23

Write your stories in bullet points, not full speech

Bullet points keep your stories natural, because you remember the steps and say them in your own simple words.

TRY THIS
Make bullets.
Photo for the tip: Pick a story that shows kindness under pressure
TIP 24

Pick a story that shows kindness under pressure

Interviewers like people who stay calm and kind when things get hard, so choose one story that shows it.

TRY THIS
Choose one.
Photo for the tip: Add one real number to each story
TIP 25

Add one real number to each story

A number such as ten customers or two weeks makes your story clear and believable without any bragging.

TRY THIS
Add numbers.

Easy things to say

When you are stuck, pick one of these. They work in many networking and career moments.

SITUATION

“Here is the situation.”

ACTION

“This is what I did.”

RESULT

“This is what happened.”

LESSON

“This is what I learned.”

LINK

“That is why I fit this role.”

CLOSE

“Thank you for asking.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Pick three moments
DAY 2
Write the situation
DAY 3
Write the action
DAY 4
Write the result
DAY 5
Add a lesson
DAY 6
Practise aloud
DAY 7
Adapt to questions

Further reading

  • Knock ’Em Dead (Martin Yate)
  • Power Questions (Andrew Sobel and Jerold Panas)
  • Never Split the Difference (Chris Voss)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

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These lessons share general learning and everyday ideas. They are not medical or mental health advice. If you feel very anxious, low or unwell, please talk to a doctor or a qualified professional.

More lessons in “Acing Job Interviews”

Keep going. Small steps every day make a big change.

← Previous: Research the CompanyNext: Practise Common Questions →

  1. Research the Company
  2. Prepare Three Stories
  3. Practise Common Questions
  4. Calm Your Nerves Before You Go In
  5. Make a Strong First Impression
  6. Answer Clearly and Kindly
  7. Answer "Tell Me About Yourself"
  8. Answer Weakness and Failure Questions
  9. Answer Salary Questions Calmly
  10. Ask Smart Questions
  11. Send a Thank-You Note
  12. Learn From Every Interview
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