LESSON 07 · CLOSE WITH CONFIDENCE

Check Your Own Fear First

Practical ways to check your own fear first, because nerves in the seller often block the close.

Your calm helps them decide. Check yourself before you ask.

10 tipsEasy things to say7-day plan

10 tips that really help

These ideas come from Secrets of Closing the Sale (Zig Ziglar), The Psychology of Selling (Brian Tracy), The Sandler Rules (David Mattson), and everyday practice. The first six help the most. Pick one and try it today.

Photo for the tip: Your fear shows up in your voice
TIP 1

Your fear shows up in your voice

Customers sense nerves, and calm sellers make buyers feel safe to decide.

TRY THIS
Check yourself first.
Photo for the tip: Name your fear before the call
TIP 2

Name your fear before the call

Writing it down makes it smaller and easier to manage.

TRY THIS
Spend one minute on it.
Photo for the tip: Breathe and steady yourself
TIP 3

Breathe and steady yourself

A few slow breaths relax your body and clear your head.

TRY THIS
Take five breaths.
Photo for the tip: Recall your purpose
TIP 4

Recall your purpose

Remembering why you do this work gives you strength when nerves rise.

TRY THIS
Write it on a card.
Photo for the tip: Recall past yeses
TIP 5

Recall past yeses

Evidence of earlier success calms doubt.

TRY THIS
List two recent wins.
Photo for the tip: Accept the no in advance
TIP 6

Accept the no in advance

Deciding that you can handle a refusal removes much of its power.

TRY THIS
Say I can handle either answer.
Photo for the tip: Ask a friend to role-play
TIP 7

Ask a friend to role-play

Practice with a trusted person builds ease.

TRY THIS
Schedule a session.
Photo for the tip: Ask a real customer
TIP 8

Ask a real customer

Putting the practice into action turns courage into habit.

TRY THIS
Make one ask today.
Photo for the tip: Review your progress
TIP 9

Review your progress

Look back weekly at how fear has changed.

TRY THIS
Write a quick note.
Photo for the tip: Fear shows
TIP 10

Fear shows

Customers sense it.

TRY THIS
Notice yours.

Easy things to say

When you are stuck, pick one of these. They work in many sales conversations.

CHECK

“Am I afraid of the answer?”

CALM

“I can handle a no.”

PURPOSE

“I am here to help.”

BREATHE

“(Breathe.)”

ASK

“Would you like to proceed?”

THANKS

“Thank you.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Name your fear
DAY 2
Breathe
DAY 3
Recall your purpose
DAY 4
Ask a practice friend
DAY 5
Ask a real customer
DAY 6
Notice the relief
DAY 7
Review

Further reading

  • Secrets of Closing the Sale (Zig Ziglar)
  • The Psychology of Selling (Brian Tracy)
  • The Sandler Rules (David Mattson)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

More lessons in “Close With Confidence”

Keep going. Small steps every day make a big change.

← Previous: Believe the Customer Deserves a DecisionNext: Buying Signals You Must Not Miss →

  1. Closing Is Helping Someone Decide
  2. Why Sellers Fear Asking
  3. Ask Early, Ask Often
  4. Silence After the Ask
  5. Do Not Apologise for Asking
  6. Believe the Customer Deserves a Decision
  7. Check Your Own Fear First
  8. Buying Signals You Must Not Miss
  9. The Trial Close
  10. Ask "How Does This Sound So Far?"
  11. Notice When Questions Turn to Details
  12. When the Body Says Yes
  13. What to Do If You Miss the Moment
  14. Test the Water Before You Ask
  15. The Assumptive Close, Done Kindly
  16. The Choice Close: A or B?
  17. The Summary Close
  18. The Next-Step Close
  19. The "Shall We Get Started?" Close
  20. The Question Close
  21. Close in One Sentence
  22. Map the Decision Process
  23. Win Over Every Person Who Matters
  24. Keep Momentum Between Meetings
  25. The Mutual Action Plan
  26. Handle the Last-Minute Wobble
  27. Get the Paperwork Done
  28. Close With a Committee
  29. Find the Real Reason Behind "Maybe"
  30. Reassure Without Pressuring
  31. Offer a Small First Step
  32. Use Gentle Urgency Honestly
  33. Ask "What Would Make This an Easy Yes?"
  34. Keep the Relationship If They Say No
  35. Say Thank You Properly
  36. Reinforce Their Decision
  37. Set Clear Expectations
  38. Plan a Smooth Start
  39. Check In Within a Week
  40. Ask for a Referral at the Right Time
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