LESSON 09 · YOUR PERSONAL INTRODUCTION

Answer "What Do You Do?" Calmly

Eighteen easy tips to answer What do you do? calmly, so a simple question becomes a friendly conversation.

Same question, new chance. Keep it light.

27 tipsEasy things to say7-day plan

27 tips that really help

These ideas come from Never Eat Alone (Keith Ferrazzi), How to Talk to Anyone (Leil Lowndes), The Charisma Myth (Olivia Fox Cabane), and everyday practice. Pick one tip and try it today.

Photo for the tip: Why this question matters
TIP 1

Why this question matters

People ask this to start a chat, not to test you. Your answer is a doorway, so make it easy to walk through.

TRY THIS
Prepare it.
Photo for the tip: Answer in one clear sentence
TIP 2

Answer in one clear sentence

Give a short answer first, like, I help small teams plan their projects. Then pause so they can ask more.

TRY THIS
Say one sentence.
Photo for the tip: Add one fun detail
TIP 3

Add one fun detail

A small detail, such as the best part of your job, makes the chat warmer. Keep it positive and short.

TRY THIS
Add one detail.
Photo for the tip: Skip the long history
TIP 4

Skip the long history

Nobody needs your whole career in the first minute. Save the history for when they ask.

TRY THIS
Keep it short.
Photo for the tip: Prepare two versions
TIP 5

Prepare two versions

Have a short one and a longer one ready. Use the longer one only when the other person is curious.

TRY THIS
Write two versions.
Photo for the tip: Ask the question back
TIP 6

Ask the question back

After your answer, say, and what about you? People love to talk about themselves.

TRY THIS
Ask back.
Photo for the tip: Be proud, not pushy
TIP 7

Be proud, not pushy

Say what you do with calm pride. Pride shows you care, while pushiness feels like a sale.

TRY THIS
Stay calm.
Photo for the tip: Use the answer to steer the chat
TIP 8

Use the answer to steer the chat

Mention something you enjoy talking about, so the conversation flows to a topic you like.

TRY THIS
Add a doorway.
Photo for the tip: Script: general
TIP 9

Script: general

I help small teams plan their work so they feel less stressed. Say it brightly.

TRY THIS
Use it.
Photo for the tip: Script: between jobs
TIP 10

Script: between jobs

I am between jobs at the moment, and I am exploring work in design. Say it calmly.

TRY THIS
Use it.
Photo for the tip: Script: student
TIP 11

Script: student

I am studying business and I am curious about marketing. Say it warmly.

TRY THIS
Use it.
Photo for the tip: Mistake: apologising for your job
TIP 12

Mistake: apologising for your job

Sorry, I just work in admin lowers you, so say it with pride and calm.

TRY THIS
Drop the just.
Photo for the tip: Mistake: answering with only a title
TIP 13

Mistake: answering with only a title

A title ends the chat, so add what you enjoy or who you help.

TRY THIS
Add more.
Photo for the tip: Mistake: talking for five minutes
TIP 14

Mistake: talking for five minutes

Long answers lose people, so stop after thirty seconds and ask a question.

TRY THIS
Stop and ask.
Photo for the tip: Troubleshoot: when you do not have a job right now
TIP 15

Troubleshoot: when you do not have a job right now

Say what you are working on or looking for, such as exploring new roles, because it invites help.

TRY THIS
Say what you seek.
Photo for the tip: Troubleshoot: when you dislike your job
TIP 16

Troubleshoot: when you dislike your job

Talk about what you are learning or what you hope to do next. Keep it positive and honest.

TRY THIS
Look forward.
Photo for the tip: Drill: write your answer today
TIP 17

Drill: write your answer today

Write your answer in two sentences and read it aloud twice before an event.

TRY THIS
Write it.
Photo for the tip: Drill: answer it three ways
TIP 18

Drill: answer it three ways

Answer for a friend, a boss and a stranger, and notice which tone suits each.

TRY THIS
Try three ways.
Photo for the tip: Answer with value, not a title
TIP 19

Answer with value, not a title

Instead of I am a manager, say I help a team of eight do their best work. Value interests people.

TRY THIS
Rewrite your answer.
Photo for the tip: Add a short story to the answer
TIP 20

Add a short story to the answer

A one-line story, like last week we saved a client, brings your work to life.

TRY THIS
Add one line.
Photo for the tip: Ask a question that matches your answer
TIP 21

Ask a question that matches your answer

If you say you help families, ask, do you have kids? It connects the topic.

TRY THIS
Link a question.
Photo for the tip: Keep it light in social settings
TIP 22

Keep it light in social settings

At a party, skip long details and keep it friendly. Save the details for a work chat.

TRY THIS
Keep it light.
Photo for the tip: Example: the retired teacher
TIP 23

Example: the retired teacher

I used to teach history, now I write stories for children. The listener asked for the book list.

TRY THIS
Write your own.
Photo for the tip: Example: the career changer
TIP 24

Example: the career changer

I used to work in banks, and now I help people learn money skills. It sounds fresh and clear.

TRY THIS
Write your own.
Photo for the tip: Mistake: apologising for being new
TIP 25

Mistake: apologising for being new

Say what you are learning, not what you lack. Curiosity is attractive.

TRY THIS
Show curiosity.
Photo for the tip: Troubleshoot: when you dislike your job
TIP 26

Troubleshoot: when you dislike your job

Talk about the part you enjoy or what you are building next. Honest and positive.

TRY THIS
Pick the bright side.
Photo for the tip: Drill: answer the question in three lengths
TIP 27

Drill: answer the question in three lengths

Write a five-word, a fifteen-word and a thirty-word answer. Use each in the right setting.

TRY THIS
Write all three.

Easy things to say

When you are stuck, pick one of these. They work in many networking and career moments.

ANSWER

“I help people with this.”

DETAIL

“It is a mix of this and that.”

FUN

“The fun part is this.”

ASK

“And you, what do you do?”

SHORT

“The short answer is this.”

CLOSE

“It was great to chat.”

Your first week

One small action a day. Each day is only a little bigger than the last.

DAY 1
Write your answer
DAY 2
Add one fun detail
DAY 3
Practise it
DAY 4
Say it with a smile
DAY 5
Ask back
DAY 6
Listen
DAY 7
Follow up

Further reading

  • Never Eat Alone (Keith Ferrazzi)
  • How to Talk to Anyone (Leil Lowndes)
  • The Charisma Myth (Olivia Fox Cabane)

The tips above are written in our own words and are general guidance. The books are suggestions for further reading.

More lessons in “Your Personal Introduction”

Keep going. Small steps every day make a big change.

← Previous: Smile, Slow Down and Look UpNext: Introduce Yourself at Events →

  1. Know Your Story in One Line
  2. What Makes You Worth Remembering
  3. Choose Words Anyone Can Understand
  4. The Ten-Second Introduction
  5. The Thirty-Second Pitch
  6. Start With a Hook, Not Your Job Title
  7. Practise Until It Sounds Like You
  8. Smile, Slow Down and Look Up
  9. Answer "What Do You Do?" Calmly
  10. Introduce Yourself at Events
  11. Introduce Yourself Online
  12. Update Your Pitch Every Six Months
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