These ideas come from Lean In (Sheryl Sandberg), The Confidence Code (Katty Kay and Claire Shipman), Never Split the Difference (Chris Voss), and everyday practice. Pick one tip and try it today.
TIP 1
Handle being interrupted
Being cut off at work can knock your confidence, but how you respond sets the tone. A calm, brief line to reclaim your turn, said without heat, usually works. Research by Kieran Snyder and others on workplace interruptions suggests it happens often, so having a plan helps.
TRY THIS Memorise: “I’d like to finish my point; then I’ll hear yours.”
TIP 2
Stay calm
Breathe.
TRY THIS Exhale.
TIP 3
Keep your voice steady
Don’t rush.
TRY THIS Slow.
TIP 4
Use their name
“Sam, one moment.”
TRY THIS Say it.
TIP 5
Use a hand signal
Gentle stop.
TRY THIS Try.
TIP 6
Say "Let me finish"
Polite.
TRY THIS Practise.
TIP 7
Say "I'll come to you"
Promise.
TRY THIS Practise.
TIP 8
Say "As I was saying"
Return.
TRY THIS Practise.
TIP 9
Say "Hold that thought"
Friendly.
TRY THIS Practise.
TIP 10
Say "I'd like to complete"
Formal.
TRY THIS Practise.
TIP 11
Keep going
If they stop.
TRY THIS Continue.
TIP 12
Thank them
For waiting.
TRY THIS Say it.
TIP 13
Invite their point
After finishing.
TRY THIS Ask.
TIP 14
Avoid shouting
Never.
TRY THIS Stay low.
TIP 15
Avoid giving up
Don’t go silent.
TRY THIS Hold.
TIP 16
Avoid apologising
Skip sorry.
TRY THIS Remove.
TIP 17
Avoid scoring points
Stay professional.
TRY THIS Relax.
TIP 18
Ask the chair
For help.
TRY THIS Request.
TIP 19
Set meeting norms
One speaker at a time.
TRY THIS Suggest.
TIP 20
Scene: a loud colleague
Calm repeat.
TRY THIS Practise.
TIP 21
Scene: your boss
“May I finish this thought?”
TRY THIS Practise.
TIP 22
Scene: a client
“Let me complete, then your questions.”
TRY THIS Practise.
TIP 23
Scene: a video call
Use chat or raise hand.
TRY THIS Practise.
TIP 24
Scene: a group chat
Quote your message.
TRY THIS Post.
TIP 25
Scene: a phone call
Pause, then continue.
TRY THIS Practise.
TIP 26
Scene: a pattern
Speak privately.
TRY THIS Plan.
TIP 27
Scene: a bias suspicion
Document and raise.
TRY THIS Plan.
TIP 28
Scene: a friend
Gentle, honest.
TRY THIS Say it.
TIP 29
Scene: a family member
Warm limit.
TRY THIS Say it.
TIP 30
Scene: you interrupt
Notice and apologise.
TRY THIS Own it.
TIP 31
Support others
“Let her finish.”
TRY THIS Say it.
TIP 32
Amplify colleagues
Credit their points.
TRY THIS Do it.
TIP 33
Practise
With a friend.
TRY THIS Role-play.
TIP 34
Record yourself
Pace and volume.
TRY THIS Listen.
TIP 35
Use structure
“Three points.”
TRY THIS Say it.
TIP 36
Use firm tone
Lower.
TRY THIS Practise.
TIP 37
Be patient
Skill grows.
TRY THIS Keep going.
TIP 38
Seek help
Coaching.
TRY THIS Consider it.
TIP 39
Celebrate
You held your turn.
TRY THIS Mark it.
TIP 40
Close with calm
Say, “My voice deserves its turn.”
TRY THIS Write it.
Easy things to say
When you are stuck, pick one of these. They work in many everyday situations.
PAUSE
“One moment, let me finish.”
RETURN
“As I was saying…”
OFFER
“I would love your thoughts next.”
NAME
“I noticed we are cutting in on each other.”
THANK
“Thanks for waiting.”
CLOSE
“I appreciate you hearing my point.”
Your first week
One small action a day. Each day is only a little bigger than the last.
DAY 1 Stay calm
DAY 2 Use a pause phrase
DAY 3 Keep going
DAY 4 Offer a turn
DAY 5 Bring in the chair
DAY 6 Talk privately
DAY 7 Thank them
Further reading
Lean In (Sheryl Sandberg)
The Confidence Code (Katty Kay and Claire Shipman)
Never Split the Difference (Chris Voss)
The tips above are written in our own words and are general guidance. The books are suggestions for further reading.